RS Car Sales Cheshire Avaliações 200

We bought a car for our son from here. The engine was very soon to be found to be faulty (Boost Pressure Regulation Limiter). We contacted them and explained that the car only ran intermittently and when it did the turbo never kicked in so it had to be driven very slowly or it would cut out. After Several phone calls, 2 letters and a report from another garage explaining the issue they did absolutely nothing, completely ignoring us. Buyer Beware!!

Extremely satisfied with the customer service. Very fast and reliable, will recommend!

Brilliant experience when purchasing my car from RS! Kieran and Rory were super friendly and made the process very easy.

Excellent photos and video of the car. When it was delivered it was that clean you'd think it was brand new.

100% coming back again when the time comes for a upgrade

Great car and great service. Recently purchased a 2nd car from RS. Kieron was great. Very helpful.

3rd car purchased from RS, couldn’t be any happier with the fast, easy, efficient service from the lads from start to finish. Went above and beyond - would definitely recommend to friends and family.

Was shocked reading the negative reviews on here Rory seemed like a lovely family man and the rest of the team were nothing but friendly and polite, great drink selection and comfy chairs - keep up the good work 👍🏼

Great experience in buying a car there, each person there was especially helpful including Keiran Price , Rory Anderson and Thomas Cheung , car was in the condition stated and pictured , they had the vehicle ready on time and fixed all issues with the vehicle before handover, great company to buy from. Would definitely return to buy again in future

came here to look for a car and Kieran gave me a very in depth tour of the site, the selection was incredible and the interiors were all spotless, couldn’t recommend this place enough !

I gained interest in RS's Mercedes E coupe, advertised with 53k miles and 1 previous owner. Done an HPI check, it showed the vehicle changed ownership last May, but the salesman, Kieran, attributed this to a plate change.

Decided to buy the car, got finance sorted and got delivered to me. List of issues:

- Car pictured with Pirelli P-Zero tyres, came with Sunny MacroSport's
- 2 chips in the windshield (not mentioned anywhere not even MOT)
- Front bumper all scratched up at the bottom
- Exhaust cover disloged and possibly broken (didn't get to check)
- Brake discs on their knees
- 54.4k miles on clock

Among other issues that you would expect from an used car.

When I told them about the tyres, said these what they had in stock, when told them about the chips, said to use my insurance to claim. Other issues we're pending a check from a specialised garage.

Anyways I would've let these slide if the car was alright mechanically, thing was, they didn't deliver the car with the service history, I asked them for it and got it sent. Guess what, they serviced the car at their dealership this year and last year in July and since then drove it about 9.5k miles.

Sent an email to clarify why they LIED, their reply was that this car is not right for me and I should return and get a refund. Which I done as I expected something wrong with the car, as they would rather lose money than tell me what was wrong with it.

When I told them up to pick the car as they are in the wrong, Rory Anderson, which is notoriously known as the dealership hot-head , told me to stop using the car immidiately, take a picture of the milage and return the car in the same condition. He then said "You mainly seem to have concern over history, which is just completed as new, MOT and next year despite it just having passed on now and fairly minor used condition." Now since that is not english, I think he meant I am too worried about the history of the car, when it looks good and has a new MOT. Well when the car is used for 9k miles by the dealership like a rental car as probably all employees drove it to the local night club every weekend I am worried, and MOT, seriously? I can find someone that does an MOT for £60 without even getting the car to the garage, and a dealer can't?

Had to take a day off from work, travel 500 miles to return the car, lost money on insurance and my credit score went down about 200 points due to the finance hard check. Also not to mention the dissapointment that I couldn't keep the car.

They boast 4.9 stars on AutoTrader and Google, where all the reviewers have 1-2 reviews, and here on TrustPilot have 3.8 and less reviews as you can't fake them as easily.

So if you want to waste your time, money, credit file integrity and nerves, buy from these guys.

Where do I start, I reserved the car last night and its on my drive less than 24 later.
Spoke with Kieran (hope that’s the right spelling if not apologies) He took me through the finance part with outstanding explanation of what to expect, where and even what the button colours will be – he’s done it before I am sure of it. Called back within 10min, few more signatures and it was done. The car was mine, so just the agonising wait for Monday. 20min I called back to advise I have made the deposit transfer, another gentlemen answers Rory, says he has a question for me and knows the answer is yes but will ask it anyway – Would you like that car today, David? – 100% - Ok, it will be with you 2h. Dominic pulls up – early!!! Super kind walks me around and of he went.
I love providing feedback, but this experience is a next level. From the way the present the vehicles on their adverts, to the first conversation down to the delivery – the gents there know what they are doing! Well done and thank you.

Bought a very highly spec’d VW Golf GTD from RS Car Sales.

Everyone was very friendly and Kieran sorted everything out and made sure that the car was in A1 condition.

Their stock of cars has something for most budgets.

The whole process was very straightforward and simple.

Would definitely recommend RS Car Sales to friends and family.

I bought a car from these cowboys and was told numerous times it had road tax!! They must have thought this was my first time buying a used car because tax isn't transferred to the new owner!! Anyway they said they'd tax it for me
because they "forgot" to include the V5c when they delivered the car to me and I took their word for it. Big mistake on my part because I was driving around without road tax for 3 days.

They didn't tax it yet told me they had. It's only when I got the finance company involved suddenly it got taxed! Also I was told the car had 2 previous keepers yet when the V5 Logbook arrived in my name it was showing 3 previous keepers. I did raise a complaint with the finance company again but these people lied out their teeth and said I never asked questions about previous keepers etc.

Don't be fooled by all the 5 star reviews on other platforms as those can be bought online. They don't even have a place for customers to sit. I had to sign my cars finance agreement outside in the cold. The only time I was invited inside was to pay them the deposit. They claim they sell over 80/90 cars a month Which is very questionable as they always stock less. Again lies to make out they are shifting lots of cars when clearly they not. Take your money elsewhere because once this outfit have your money they won't want to know you.

If you read the owner of Rs Cars Rory ever respond to negative reviews you will see how aggressive and rude he becomes. And that's on reviews imgiane what he'd be like if you ever have an issue with the car he sold you!!

Bought three cars from RS Car Sales now and can not praise them enough. Fantastic service, great people to deal with. I love the last car I bought from them and have no intention of swapping… as long as I can keep off their website because there’s always something tempting me… like that new crayon grey gts… I need to block rscarsales website!
Keep up the good work guys.

Very rude and disrespectful

Never answer their phones and upload false advertisement with photos of other cars. Avoid

I had a read a few mixed trust pilot reviews.
When reading between the lines most are from people who havent actually bought from this dealership.
My own experience is very good. I dealt with Rory. I found him quite straight talking, but clearly they are busy as am I so I wasn't offended by anyone being to the point and blunt.
I also had an issue with the car where I had a small knock when travelling on rough ground / bumps.
I called him after hours and he rang me right back. There was an apology, he said bring the car back anytime literally the next morning and we will fix it no cost to you.
For me anyone can sell me a car, its what they do if there is a problem that is the real measure.
I was highly impressed and wish them well.

RS car sales and Rory Anderson

You are the worst person I've ever dealt with in 24 years of being in the motor trade. I paid you £9000 deposit and financed the remaining balance for a BMW X3, reg no BN69VVL, the car you currently have reput up for sale but its owned by Motonovo! I believe this is illegal as you don't own the car!!

You refuse to deliver the car to me after we have both signed a legal finance agreement! Motonovo legally own the car, why are you breaking the law??
Because I would have preferred the car delivered on a trailer as promised by you and that I then pushed for half a tank of diesel???!!!
All of this drama for those 2 items! For some reason this really upset you then you start getting angry and spiteful and refused to deliver me the car as we agreed as part of the deal.

I was so disgusted with your attitude and behavior that I reported you to Motonovo and sent them all the emails you had sent me. They had their legal team look into it and have found you breaking the law! The contacted you to speak to you about the car and you are refusing to release the car, even though you have no rights on that car, you've been paid out for it!!
I've also reported you to the FCA and financial ombudsman as what you are doing is illegal.
I honestly have no idea how you are a boss of a business, especially because of the way you are, So bitter and spiteful! This isn't the first time and certainly won't be the last time you treat people like this.
I don't doubt he has a few good reviews on here but there's too many really bad ones that are the most honest.
Maybe the good ones are from when his staff sell cars because they certainly cant be from that toxic human being!
Can't wait to read Rorys reply to this! Be interesting to see the lies!
Avoid this place and Rory even if they have the car you want, it's best to be patient and wait for another one at another car dealer!
Looking forward to coming to see Rory when I'm next up your way!

Finance now cancelled with MotoNovo after they escalated to regional manager!

Amazing company with really friendly customer service. Really helpful from start to finish.

Found the car I wanted. Booked an appointment to come to view car was mint inside and out. Applied for finance and was accepted and driving away in my new car. All in under an hour. Thanks RS car sales will definitely be back

I bought a BMW 330d from here and I couldn’t thank them enough. The guys were very nice to deal with and they delivered everything that was promised, including dropping it off for free.

Bought my car fom these lads! Great customer service very welcoming! Car is immaculate!