After having to cancel after waiting for 6 weeks with another company I found similar on rubberduck. I emailed them to check if they had the item I had ordered in stock and explained my situation o... Ver mais
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Veja o que dizem as avaliações
All good and efficient, would have been a 5 star but one tub of tanking liquid had leaked in packing, not too much lost but it’s sticky stuff!!
Great service from Rubber Duck Bathrooms. I recently ordered some wall panels and ceiling cladding, and everything was delivered within 3 days. I first used this company around 3–4 years ago for a f... Ver mais
We're doing a full house renovation and have dealt with a large number of suppliers. We've used Rubber Duck before without a problem but this time their customer service was woeful to the extent tha... Ver mais
Detalhes da empresa
Sobre Rubberduck Bathrooms Ltd
Escrito pela empresa
Rubberduck Bathrooms is a small, family owned independent bathroom supplier.
Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.
We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.
We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!
Informações de contato
High Street, TS10 3DD, Redcar, Reino Unido
- 01642 913 727
- contact@rubberduckbathrooms.co.uk
- www.rubberduckbathrooms.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All good and efficient almost 5 stars
All good and efficient, would have been a 5 star but one tub of tanking liquid had leaked in packing, not too much lost but it’s sticky stuff!!
After having to cancel after waiting…
After having to cancel after waiting for 6 weeks with another company I found similar on rubberduck. I emailed them to check if they had the item I had ordered in stock and explained my situation of needing them ASAP. They responded straight away saying them would have them out to me the next day and they have arrived as promised. Also saved £50 compared to the other place
Thank you for your help :)
Very easy to order online and a good…
Very easy to order online and a good price.
Great service from Rubber Duck bathrooms
Great service from Rubber Duck Bathrooms. I recently ordered some wall panels and ceiling cladding, and everything was delivered within 3 days.
I first used this company around 3–4 years ago for a full bathroom, and the quality of everything supplied was excellent. On this occasion, we had a couple of ceiling panels that were damaged, but after a quick email and phone call, replacements were sent out without any fuss.
Good prices, good service and, based on my experience, I really can’t fault them. I’ve seen some of the previous reviews, which is a shame, and hopefully they can resolve any issues customers have experienced. Personally, I’ve had nothing but a good experience with them both in the past and recently.
Highly recommend
Lovely service. Best price for best products. Thank you I am so so happy with my purchase.
Amazing
As a bathroom fitter we love this company plumbing and central heating hythe Ltd great stuff and always great delivery on time
Product not available, refund not processed weeks later
The product we ordered was not available. This is of course no problem, it can happen. Sadly Rubberduck offered an alternative product that we didn't like the look of, and we would have had to pay more for it as well. We have requested a refund twice already and are still waiting for pay-out weeks later. As a small business, it is not great for us to have to wait so long for £1700. I would not recommend Rubberduck if this is how they operate.
Good service
Got the product I wanted at a decent price. Delivery seemed expensive but price of product made up for that. Came well packaged. Not much more you can say about a bog seat.
Non-existent customer service.
We're doing a full house renovation and have dealt with a large number of suppliers. We've used Rubber Duck before without a problem but this time their customer service was woeful to the extent that we won't be using them again.
We bought two identical bathroom taps for a twin sink. Both taps leaked from multiple points. I contacted them for replacements and attached photos of the leaks. Other than a "Sorry. I'll contact the manufacturer" we got nothing. After chasing it multiple times, a single new tap turned up which wasn't much use as both leaked. Several more chasing emails later, I requested a refund. Again, nothing beyond "Sorry. I'll contact the manufacturer and get back to you". I've been polite, and patient for more than a year now and, disappointingly, Rubber Duck have done nothing. I wouldn't use them again.
Shower purchase …
Communication could be unitive regarding delivery etc
Price was good products yet to be fitted
Overall satisfied with experience
Thank you
Very fast delivery over bank holiday…
Very fast delivery over bank holiday Monday after being let down by another company were I waited 3weeks when cancelled and rubberduck came to the rescue
Price is good
Price is good, and products were as described.
Tracking info could have been better as items arrived on different days.
All around would recommend.
Good materials at great prices delivery…
Good materials at great prices delivery of wetwall took a little longer as I’m in Scotland but overall happy with the service I’ve already had another customer order their bathroom and will soon be ordering more.
You passed the 'Ronseal' test
You passed the 'Ronseal' test, i.e. you did what it said on the tin. Also provided a little helpful feedback via email.
Delivery driver very reluctant to put…
Delivery driver very reluctant to put delivery in garage. Drive way delivery only.
Great value and quick delivery
Great product
I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks, what more can you ask for? It was delivered undamaged by a lovely, friendly guy who had to navigate a tricky path in the dark. All in all an excellent experience and service. I can recommend.
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