Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 weeks... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 weeks... Ver mais
A empresa respondeu
I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Ver mais
From the courier pick up from home to the sale of both of our Fairfax saddles Saddles Direct have impressed. The process from start to finish has been efficient, and totally pain free ! They do all... Ver mais
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I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality. I ordered the ones from... Ver mais
A empresa respondeu
We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.
Myerscough Equine Arena, PR3 0RY, Bilsborrow, Reino Unido
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Respondeu a 100% das avaliações negativas
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Fantastic service. Really thorough. Claire and Abbey listened to everything I said, were very patient, friendly, professional and knowledgeable.
Highly recommend

Resposta da Saddles Direct
A wonderful saddle fitter that gave honest and genuine advise and ideas. Saddles direct were helpful and prompt

Resposta da Saddles Direct
Ordered a grackle bridle after having som trouble finding one with a wide enough neckpiece in Sweden, this one fit great on my stocky Connemara! And love the reins it comes with also.
Also pretty fast shipping to Sweden

Resposta da Saddles Direct

Resposta da Saddles Direct
Extremely impressed with the service, support and clear easy instructions that lead to the successful sale of my saddle .
Recommend highly and would not hesitate to use again in the future.
Very satisfied customer !!

Resposta da Saddles Direct
I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality.
I ordered the ones from Saddle Direct after reading reviews and I am over the moon.
Amazing quality, beautiful leather and they have eased my niggling knee pain so far!
Will definitely be pointing people in Saddle Direct's direction!

Resposta da Saddles Direct
Ordered wide stirrup leathers, wasn’t sure which length to buy, Beth helped with a few emails and photos, emailed when they were delivered. Great quality and perfect length, thanks

Resposta da Saddles Direct
Exceptional Service
I ordered a saddle pad which Saddles Direct were unable to fulfill as there were no more at the suppliers. I was telephoned by an extremely helpful associate who was determined that I should receive an appropriate saddle pad for dressage competitions. She offered me an upgrade at the same price as my original order. Extremely knowledgeable, empathetic and facilitating. I received the saddle pad with a lovely note wishing me well in my dressage competing. Absolutely delighted. Many, many thanks. I shall certainly be ordering from Saddles Direct again and will probably now sell a saddle through them.

Resposta da Saddles Direct
Great communication with order posted quickly and brilliant quality stirrup leathers

Resposta da Saddles Direct
I sent my saddle to this company a few months ago to sell on a commission basis. They made the process easy with instructions how to box my saddle and a courier collected it. They informed me when they had received it and when the advert went live. When it sold I was contacted promptly and payment processed. Very happy as I had previously tried to sell it privately but was worried about getting scammed etc. I would recommend saddles direct

Resposta da Saddles Direct

Resposta da Saddles Direct
Sold my saddle for a decent price with prompt payment. Professional low hassle service!

Resposta da Saddles Direct
Great Black Friday price for some LeMieux Vector control stirrups plus fast shipping.

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Beth, is amazing very knowledgeable and helpful with my purchase of a girth for my daughters pony. Will definitely recommend this company.

Resposta da Saddles Direct
My first parcel was lost by courier and saddles direct rectified the situation and got me a delivery asap. Really grateful. Customer service was outstanding. Thanks again. Would highly recommend

Resposta da Saddles Direct
Great service by Suzie and very quick easy to purchase the saddle

Resposta da Saddles Direct
I had my saddle checked today by Sarah Parry from "Saddles Direct" and the whole experence was just top notch for both my horse and for myself. Sarah was thorough in her examination of my horses back, shoulder area both from the ground and when ridden.
Her experience was so evident and there were small adjustments that she made that have made a massive difference in both the comfor of my horse when ridden, and on the ground. Sarah spoke about something that I had never been aware of, related to the girth points, the correct ones being the 2nd and 3rd girth straps.
I had been using the 1st and 3rd. Using the 2nd and 3rd freed up the shoulder allowing her to lengthen her stride and to feel much more comfortable. This change was really quite dramatic and this is down to Sarah's expertise, so thankful you Sarah, from me and Cheeky.
See.you in 6 months.

Resposta da Saddles Direct
Process is easy to have saddle valued and sent for sale. Saddles direct quick to confirm safe arrival of saddle & listed same day

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