Saladmaster Avaliações 

148
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Saladmaster was introduced to us more than 7 years ago. I never thought it was possible to cook fried chicken or fried porkchop without oil nor boil an egg or corn without water. It was such a saver b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Carl Jmmac is such an homely and professional personality. My pots were over 3years old and he did a fantastic transformation that wowed me. The pot came out cleaner, shinner like when I just had th... Ver mais

Avaliado com 5 de um total de 5 estrelas

The taste of the food is pure and natural. The savings l made on my electricity bill was enormous as I cook quicker on low heat due to the technology on the cookware. My food bill decreased coz I'm ea... Ver mais

Avaliado com 1 de um total de 5 estrelas

Payment plans is scam , whatever happens , pots do not worth the amount. No doubt pots are good but the partners offering payment plans are scammers . Never at zero interest plan like you will natura... Ver mais

Detalhes da empresa

  1. Casa e Jardim

Escrito pela empresa

We inspire people to eat better, live better, and achieve the life they desire. #HealthyEating #HomeCooking #MySaladmaster


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

148 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(148)

63 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent at cooking vegetables for the…

Excellent at cooking vegetables for the children, will look at getting some of the larger pieces at a later date when we can afford it.

1 de abril de 2024
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Jim,

We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know.

Thank you,
Saladmaster Customer Service

Avaliado com 5 de um total de 5 estrelas

So worth it!

I had this cookware since 2004, still looks good, never had to buy another cookware again, it help me control my weight even though I have a hypothyroid by eating more nutritious vegetables, cooking with no oil and it saves me a lot of time as it is easy and quick to cook any dish, saves me a lot too with my gas and electric bills. It was so worth the investment! Thank you saladmaster!😍🥰

24 de março de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Merly,

We are so pleased to hear your positive experience and long-time use of Saladmaster! We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable.

If we can be of further service to you, please let us know.

Thank you,
Saladmaster Customer Service

Avaliado com 2 de um total de 5 estrelas

Deception

The products are good but over priced. When i spoke to the staff member before the day of the demo i was told something different from what i was told after the purchase which was" you refer 6 contacts and get the salad maker free only after they agree to demos too". when I bought one it was because I believed i would get the free item and the money spent would not be as much. This experience has left me feeling taken advantage of and would not recommend anyone else to saladmaster.

13 de janeiro de 2024
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Pat Man,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

wish i never bought them i went from…

wish i never bought them i went from cosco pans to salad master spend $7k and my whole family hates them they are hard to clean and everthing sticks to them so not worth the money went back to costco pans last night and will try to recover a small amount back by selling them on facebook

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Tom,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

Saladmater not wanting to replace damaged kettle

I sent message to email below

Here2help@saladmaster

On 1/2/2024
No response

problem since 2022.
I bought a kettle from them and other expensive products. The kettle was good initially, but it tripped off my electricity for about a year. I called an electrician who also confirmed this.
I was asked to return it by recorded delivery of over 15 pounds. They sent it back saying it was tested and it was ok. A few months later, the same thing happened, and I was asked to send it back, and I sent it back. The kettle spent a few months with them, and they said it was fine.

The kettle was returned unclean as if it had not been touched, despite all the warranty, including yearly cleaning support from the salespersons.

I was asked to do a video to show the tripping of electricity. I found that very insinuating. In my opinion, I feel they are saying that I'm lying.

I waited until a friend came to visit, and we decided to use the kettle; this is no longer working but did not trip off my electricity. It stopped in the middle, and the water was not boiled.

I sent the video and emailed that I would return the kettle, but I was ignored. I have sent it back with recorded delivery, and I have sent the evidence of postage. For the last three weeks, I have ignored it.

I have not received my kettle or acknowledgement of what they will do.

After spending thousands on their product, they could not replace a kettle. What does the lifetime guarantee mean?

I forward all correspondence to the email below

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Rasheedah,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6811 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.

Thank you for being the best part of our day!
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

I have the products and need a damaged…

I have the products and need a damaged item replaced. Told in sales pitch you get a lifetime warranty but no follow up instructions on how to get help.
Can someone assist? BAD BOY Controller not working. No sales please just assistance with life time warranty.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

We are very sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6811 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 5 de um total de 5 estrelas

Saladmaster Rep., from Eustis, Florida, is a Champ!!!…

I was searching internet for Saladmaster Sales Rep near me in Sumter County, Fl., and found Eric in Eustis, Fl....Gave him a call and told him about the Saladmaster Set we got in 1967, that I needed an electrical plug for my electric skillet...and told him some of the knobs for the lids have broke over the years, and, he said he had knobs for the lids he had saved over the years...He said he could be here in an hour....AND, HE WAS!!! Wow! He came in and replaced the knobs on the lids....This Sales Rep is The Best I have ever met....I had all the cookware on the counters and he replaced all the lost knobs...The electrical insert he brought did not fit, unfortunately, however, I will order that through the corporate office. The catalog number is on the back of the Electrical Plug.....So, I got a bonus, anyway, the replacement of the lid knobs....This cookware still looks good and cooks everything perfectly....Eric from the Saladmaster - Eustis location, on the internet, is the most knowledgeable Sales Rep I have met in years....I got my set when my son was only about a year old...and I was alot younger!!! Ha! Any family who purchases these pots and pans will have a healthier future, than buying plastic coated or aluminum pans....These are stainless steel and I have had this set about 56 years!!!! Thank you Saladmaster...

17 de novembro de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Terri,

We are so pleased to hear your positive experience with Eric and Saladmaster! We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable.

If we can be of further service to you, please let us know.

Thank you,
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

My experience with salad ma From poor people.ster is…

My experience with salad master is difficult. I'm so sad I am on date now for 8 months. They told us you're gonna make money, And we paid 5000 pound, and we haven't received. No, even a penny, it is just a trap. From poor people

25 de agosto de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Andalucia,

Thank you for your feedback. Unfortunately at this time, we have no records that indicate your connection to one of our Independent Authorized Saladmaster Dealerships. With your help, we would like to explore this experience further. If you can please provide more details, we will happily find a solution that can fix the issues you faced. Please send an email to here2help@saladmaster.com, and we can investigate this immediately.

Thank you very much,
Saladmaster Customer Service

Avaliado com 3 de um total de 5 estrelas

Hi good morning

Hi good morning, good afternnon and good evening,

I want to share my experience on having our saladmaster cockware for a month now and its really fascinating experience it really help my family.

But yesterday, unfortunately our electric kettle was mistakenly used by placing on gas burner by my mother in law during her house visit and sadly the bottom part got burned.

I am writing this to ask an advise on how to repair my electric kettle. Is there any parts available to replace the item?

Thank for the advise in advance.

Loyd
From Bahrain

9 de agosto de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Loyd,

We are sorry to hear about your recent experience. We can see this is important to you and would love improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly. Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

My name is ADEDIPE O.

My name is ADEDIPE O.
I reported about my experience with Salad master dealer over a month ago.
I made a report on how Salad master cookware company has been deducting my money from my bank account for goods/ pots, they did not supply, despite the fact that their representative came to my house in Canada, checked and confirmed this.
Dealer’s name is Abby Ajayi in Ottawa.
The purchase was year 2021 and it took the dealer two years to supply the few pots that were not up to half of the Executive Chef set. This is breach of contract.
I want them to calculate the exact amount of cookware supplied and charge me on it, instead of charging my account on the Executive Chef set which they didn’t supply since year 2021. I was not aware of the pots contents and there was no knowledge of the cookware that was supposed to be given by the dealer. No follow up as to ensure the number of cookware supplied.
They were just after money without human feelings. Several complaints has been made to Abby Ajayi and Maple Financial but no action taken as they kept on overcharging us.
This matter shall be taken up legally any moment from now. Kindly intervene. Thanks.

20 de janeiro de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Adedipe,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience.

Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com .

They are eager to resolve your issue quickly. Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

Dent in salad master

I have 1 set of saladmaster, they say saladmaster is a heavy duty, I’m asking a question why when my saladmaster ricecooker accidentally fall in my hand while Im washing. Nag karoon ng dent agad.

5 de novembro de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Jasmin,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com. They are eager to help resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

Over priced products

I bought a couple of sets a couple of years ago. Spent more than £7500 with interest. I have the two kettles electric and the whistling stove kettle. The electric kettle was accidentally placed on a hot surface. The cheap plastic bottom melted. Understandably not covered on warranty. I was told to dispose of £415.00 kettle, no replacement for the tacky cheap plastic under the kettle. No repairs. I was then told to try to win another kettle by bringing customers. As much as I have money to buy another kettle or introduce my rich friends. I walked out of their shop disappointed with their poor customer service. Unnecessary expensive pots and kettles. Complete waste of money. Never again. Please please don’t waste your money not worth the hassle and warranty is only on paper not practical.

23 de março de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Fadeke,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.

Thank you for being the best part of our day!
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

Walk away from this company and their sellers

The company does business with not really honest sellers who sell you hot air. extremely expensive for the quality of the product. financing with maple valley is with extremely high rates, but they don't tell you about it! investigate and do not give out your bank details. Walk away, pyramid selling

25 de janeiro de 2023
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Adja-Maimouna Soumare,

Thank you for your feedback. Unfortunately at this time, we have no records that indicate your connection to one of our Independent Authorized Saladmaster Dealerships. With your help, we would like to explore this experience further. If you can please provide more details, we will happily find a solution that can fix the issues you faced. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com, and we can investigate this immediately.

Thank you very much,
Saladmaster Customer Service

Avaliado com 5 de um total de 5 estrelas

Healthy and super clean food all in one…

Healthy and super clean food all in one ☝️

9 de dezembro de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Lovelyn,

We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

If we can be of further service to you, please let us know.

Thank you,
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

Not worth the price

Their cookware are quite nice to be sincere but the cost price are ridiculously expensive (e.g a set of 3 cookware for about 3,700 pounds). Who invest such into a cookware when there are load of other cookware in the world market with same quality. Word of advice; Don’t fall for their tricks and persuasion.

24 de outubro de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Awesum,

Thank you for your feedback. Unfortunately at this time, we have no records that indicate your connection to one of our Independent Authorized Saladmaster Dealerships. With your help, we would like to explore this experience further. If you can please provide more details, we will happily find a solution that can fix the issues you faced. Please send an email to here2help@saladmaster.com, and we can investigate this immediately.

Thank you very much,
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

I wish I never heard about SALAD MASTER.

Ridiculously expensive cookware. We were coerced to buy their professional set for $8900. 5 pans and a kettle!!! We tried returning the product 2 days after we signed the paper and got the pans but the agent is quite coercive. Did not address the fact that I would like to return it right away until it was too late. Contacted the financial company on the 11th day. big mistake. For future buyers, you can return the cookware within 10 days, you do not need to contact your distributor for that. Just print the shipping label and send it back to their address. All these will be on the cancellation policy. Make sure to have proof of all these. NO NEED TO GIVE YOUR AGENT REASON WHY YOU ARE RETURNING as long as it is still within the 10 day period. We are not so happy with this product. Non stick!? Yeah right! everything has been burnt because food kept sticking in the pans. If I could go back in time, I wish I never heard about this product. The whole process that we've been through is full of deceit! I decided not to ask my friends to demo their product even though the demo would benefit me. Buying Salad Master is one of the biggest mistake I have done in my whole life. I always believe in KARMA. So for those who deceits their fellowmen, what goes around come around.

28 de setembro de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Clara,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

I've attended for the sake of my…

I've attended for the sake of my colleague. Honestly, the product is okay, however, the price is ridiculous. I wouldn't recommend it to be honest as it's not really something that you would like to invest into. They are pushy as well and they make you feel bad. I hated the experience so please, stop! Sell it to the market and stop pushing people to buy it. No means NO! For Christ sake! You are literally shaming your own nation! Come on guys! Be realistic, the product is so expensive! Your parents wouldn't agree with your speech! Be real on that!

21 de setembro de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Gem,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

This is the worst experience

This is the worst experience, my coworker invited me to join the salad master demo, I agreed to come for the sake of my co worker that she can able to accumulate the points. Of course all kind of positive about the cooking ware is perfect but after talking about the price is expensive more than the house in the Philippines. The agent is to aggressive asking to get the items, even you say no already until you went home she keep send you a msg and follow up. one day i try to refer her to other client so that she stop, but unfortunately the client don’t buy anything then she go back to me again. I signed the product but next day I changed my mind because my husband is not really happy and we argued already, i try to call and send her a msg to cancel the product but she’s not answering anymore. Next day she come to our house without calling me, she called me where here downstairs and bring the product but I told her I’m not interested anymore, I cancel it , I’m so tired already i just came from work but all kind of annoying word like pls is not good that we came here and your not going to show up etc . I went downstair to stop but they really insisted both husband and wife, i try to tell them I don’t have money to pay that amount but they offer lots of things. I decided to sign which i have lot's of hesitation and respect to them because where the same culture. I called them again to decided to return it but there not answering anymore!!!!! i try to call there ofc but the can’t help me also. What a scam. Hopefully you can help me to return the product there not starting to take out money on my account.

28 de julho de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Marilou,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly. Thank you for being the best part of our day!

Thank you,
Saladmaster Customer Service

Avaliado com 1 de um total de 5 estrelas

I won’t recommend

No! No!! More like we were psychologically coerced to buy it, it’s just like any other pot. The sale strategy was so forced, maybe if I was relaxed while buying it and I don’t feel I was pressured, just maybe my review will be different. I stick with the feeling that it’s overpriced, even for us who got a set that was supposed to be discounted.

1 de junho de 2022
Avaliação não solicitada
logotipo da Saladmaster

Resposta da Saladmaster

Hello Moyosore,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly. Thank you for being the best part of our day!

Thank you,
Saladmaster Customer Service

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