Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was initially unhappy with the product as the screen had cracked 5 days after receiving it. However, after they were made aware they resolved the issue very quickly and were extremely accommodating.... Ver mais
A empresa respondeu
I had such a great experience with Salon Direct! The setup was so easy from start to finish — everything was straightforward, quick, and stress-free. It made the whole process feel seamless, which I r... Ver mais
A empresa respondeu
Great experience ordering from salons direct. The website is easy to use, with a wide range of professional products at good prices. Delivery was quick, and everything arrived well packaged. Overall,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Informações de contato
Unit 8 Bassendale Road, CH62 3QL, Wirral, Reino Unido
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4,8
Excelente
11 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy Customer
Great experience ordering from salons direct. The website is easy to use, with a wide range of professional products at good prices. Delivery was quick, and everything arrived well packaged.
Overall, really impressed with the service and quality, would definitely order again and highly recommend.
1 de abril de 2026
Resposta de Salons Direct
Hi Izzi,
We appreciate you sharing your positive experience. We're happy the website was easy to use, with a wide range of products at good prices, and that your delivery was quick and well-packaged. We're glad you're impressed with our service!
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Leah
Thank you so much for your 5* review! We really appreciate you taking the time to share your feedback.
We're delighted to hear you received great service!
Thanks again for your support, and we hope to see you shop again soon.
Kind Regards
The Salons Direct Team
Great selection of products and fast…
Great selection of products and fast delivery
22 de junho de 2025
Resposta de Salons Direct
Hi Sara,
We appreciate your positive feedback! We're delighted you value our wide product selection and fast delivery service. We value your custom.
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Yana
We're happy to hear that your experience was easy and quick. Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Salons Direct Team
All resolved
Your appointed courier company needs changing as DHL have not tried to deliver and have sent my order back to yourselves. I am awaiting a reply to resolve this issue. The customer service however was excellent and it is now resolved.
2 de abril de 2026
Resposta de Salons Direct
Hi Sarah,
We’re really sorry to hear about your experience and completely understand your frustration.
After looking into your order, it appears there were issues with the courier delivery, and unfortunately the parcel was returned to us without a successful delivery attempt being completed. We appreciate how disappointing this must be, especially when you were expecting your order.
This certainly isn’t the level of service we aim to provide, and we are raising this with DPD to understand what went wrong and prevent this from happening again.
We can see that our team has been in touch to resolve this, and a follow up email has been sent to you.
Thank you for bringing this to our attention.
Kind Regards,
The Salons Direct Team
I like to work with salons direct when…
I like to work with salons direct when I buy something if it’s wrong something or if it is not working, they are direct changing👍
3 de março de 2026
Resposta de Salons Direct
Hi Erdal
We're happy to hear that you appreciate our straightforward exchange process for items that are incorrect or not functioning as expected. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Kathleen
We appreciate your positive feedback! We are so happy you received great service and fast delivery. Thank you for your review.
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Louise,
We're happy to hear that our quick processing and user-friendliness worked well for you. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
Always great customer service and great…
Always great customer service and great prices
8 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Angela
We appreciate your positive feedback! We're delighted you value our customer service and prices. We value your custom.
Kind Regards,
The Salons Direct Team
Fast delivery service
I recently ordered from Salons Direct and had a really positive experience overall. The website is easy to navigate, with a wide range of professional salon products available at competitive prices. It was simple to find exactly what I needed, and the product descriptions were clear and helpful.
Delivery was quick and reliable, with my order arriving well-packaged and in perfect condition. I also appreciated the regular updates on shipping, which kept me informed throughout the process.
Overall, Salons Direct is a trustworthy and efficient supplier for salon products. I would definitely recommend them to others in the industry and will be using them again in the future.
9 de março de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Shann,
We're happy to hear that you had a positive experience with our website and the range of products available. It's great to know the delivery was quick, reliable, and well-packaged. We appreciate you recommending us and look forward to serving you again.
Kind Regards,
The Salons Direct Team
Great website easy to use
Great website easy to use, very good pricing also
Now all we need are the chairs
Would recommend
7 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Andrew,
We're happy to hear that you found our website easy to use and the pricing very good! Thank you for the recommendation. We hope you love your chairs when they arrive!
Kind Regards,
The Salons Direct Team
Easy and straightforward!
A good selection of products and a easy accessible website
30 de março de 2026
Resposta de Salons Direct
Hi Victoria
We appreciate your positive feedback and are delighted you find our website easily accessible with a good product selection. Thank you!
Kind Regards,
The Salons Direct Team
Always deliver on time any issues ring…
Always deliver on time any issues ring them up and they get you sorted and great trade prices and deals on for what ever brand you use
7 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Conor
We appreciate you taking the time to leave a review. We're happy to hear that you consistently receive on-time delivery and that our team resolves any issues promptly. It's great to know you value our prices and deals.
Kind Regards,
The Salons Direct Team
Quick & easy
It was easy to order for my salon, i alway dread doing an order, but found it easier here. Also i get a donation to my sons school on easy fundraising when i shop.
7 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Lisa
We're happy to hear that ordering for your salon was easy! We're also glad you can support your son's school through Easy Fundraising when you shop with us. Thanks for your positive feedback.
Kind Regards,
The Salons Direct Team
I had such a great experience with…
I had such a great experience with Salon Direct! The setup was so easy from start to finish — everything was straightforward, quick, and stress-free. It made the whole process feel seamless, which I really appreciated. Definitely recommend if you’re looking for something simple and hassle-free!
7 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Danielle
We appreciate you sharing your great experience! We're happy the setup was easy, straightforward, quick, and stress-free. We're glad the seamless process was appreciated, and we thank you for recommending us!
Kind Regards,
The Salons Direct Team
Amazing service as always
Amazing service as always, had a wide range of products available. speedy delivery, perfect for salon top ups
6 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Aaron
We appreciate you taking the time to leave a review. We're happy to hear that you consistently receive speedy delivery and value our great product range.
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Oksana
We appreciate your positive feedback! We're delighted you value our fast delivery, excellent offers and competitive prices. We value your custom.
Kind Regards,
The Salons Direct Team
Quick delivery and website is easy to…
Quick delivery and website is easy to use. I high recommend this site
10 de março de 2026
Resposta de Salons Direct
Hi Michelle
We appreciate your positive feedback and 5-star rating! We're happy to hear our website is easy to use and that you received quick delivery.
Kind Regards,
The Salons Direct Team
Resposta de Salons Direct
Hi Ellie
Thank you so much for your kind review! Its great to know that we deliver brilliant service, we really do appreciate you sharing this and we hope to see you shop again soon.
Kind Regards,
The Salons Direct Team
I’ve had a really positive experience…
I’ve had a really positive experience ordering from Salons Direct. The website is easy to navigate, and they stock a great range of professional products, especially the Glossify items I regularly use. Everything I’ve ordered has arrived quickly and well-packaged, which is always reassuring when buying salon-quality products online.
The Glossify products in particular have been consistently high quality, and it’s convenient being able to get them all in one place. Pricing is reasonable, and they often have good offers running, which is a bonus.
Overall, I’d definitely recommend Salons Direct for anyone looking for reliable service and a solid selection of professional hair and beauty products.
6 de abril de 2026
Avaliação não solicitada
Resposta de Salons Direct
Hi Paige,
We're happy to hear that you had a positive experience ordering from us. It's great to know that our website is easy to navigate and that you appreciate our range of professional products, especially the Glossify items. We're glad that your orders arrived quickly and well-packaged. Thank you for recommending our service!
Kind Regards,
The Salons Direct Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.