Saniflo Specialists Avaliações 

275
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

George was an absolute superstar, quickly identifying and fixing the issue (fitting a new unit), whilst leaving the area very tidy at the end. First class service.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Encanador

Escrito pela empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

275 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(275)

90 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Professional and courteous - another great job.

Jon did the yearly service of our macerator professionally, quickly and courteously. Another great experience with Saniflospecialists- thank you!

12 de agosto de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for the lovely review! We’re so pleased you had another great experience with us and that Jon provided such a professional service. 😊 - Olivia

Avaliado com 5 de um total de 5 estrelas

Lovely engineer Jon came to service my…

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man
Polite, courteous and very helpful and knowledgeable
Left my unit fully serviced and clean. Tidied and cleaned up after the job was finished. Thank you Jon

10 de agosto de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you so much for your lovely review! We’re delighted to hear that Jon provided such a professional and friendly service. We’ll be sure to pass your kind comments on to him. - Olivia

Avaliado com 5 de um total de 5 estrelas

Saniflo service

Craig was very courteous and wasted no time in carrying out the service of our Saniflo system.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your lovely review! We’re pleased to hear that Craig provided a courteous and efficient service. - Olivia

Avaliado com 5 de um total de 5 estrelas

Fabulous response from Olivia and great…

Fabulous response from Olivia and great and efficient service again by Craig, I manage 2 Airbnbs with macerators and Craig always fits work in around check out times which is really appreciated! Thanks again Craig!!

27 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you so much for your lovely review! We’re delighted to hear that Olivia and Craig were able to help and work around your Airbnb check-out times. Thanks again. - Olivia

Avaliado com 5 de um total de 5 estrelas

My macerator toilet got clogged and…

My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!

28 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your fantastic review! We’re so pleased Jon was able to get your macerator back up and running quickly and provide some helpful advice for future maintenance. We’ll be sure to pass your lovely feedback on to Jon! - Olivia

Avaliado com 4 de um total de 5 estrelas

Good service

Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely

22 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your honest and lovely review! We’re pleased we could put things right and that you were happy with the service. We really appreciate your recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Jon - exceptional service

Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you so much for your fantastic review! We’re delighted Jon was able to get everything working perfectly and we will pass your kind words on to him. - Olivia

Avaliado com 4 de um total de 5 estrelas

Plumbico as a company had really let…

Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

14 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your feedback. We're sorry your initial experience wasn't up to our usual standards, but we're so pleased Craig was able to make a positive difference. We'll be sure to pass your kind words on to him. Thank you again! - Olivia

Avaliado com 5 de um total de 5 estrelas

Thanks, Craig!

Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

17 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your fantastic review! We're delighted Craig was able to resolve the issue quickly and explain everything clearly. - Olivia

Avaliado com 5 de um total de 5 estrelas

Really reliable and very easy to…

Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your review! We're so pleased you were happy with Jon's work and communication. We'll be sure to pass your kind words on to him. Thanks again! - Olivia

Avaliado com 5 de um total de 5 estrelas

Great service

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

6 de julho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your continued support, Richard! We're delighted you've been happy with Craig's service. We really appreciate your kind words and look forward to helping you again in the future. - Olivia

Avaliado com 1 de um total de 5 estrelas

Had to fix the engineers error myself!!

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service.Nathan came precisely…

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

23 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your wonderful review! We're delighted to hear Nathan provided such great service. We'll be sure to pass on your kind words to him, and we really appreciate your recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Nathan arrived within the 2-hour…

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

19 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your review! We're delighted Nathan provided a professional and efficient service. We'll be sure to pass on your kind words to him. Thanks again! - Olivia

Avaliado com 5 de um total de 5 estrelas

All work excellent & efficiently…

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

16 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for your kind words! We're delighted Craig and Nathan provided outstanding service. We really appreciate your recommendation. - Olivia

Avaliado com 5 de um total de 5 estrelas

Excellent all round

Excellent all round. Thank you

12 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Avaliado com 5 de um total de 5 estrelas

Efficient service

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

12 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thanks for your lovely review. We’re glad the service was smooth and that Tom looked after you and your home so well — we’ll pass on your kind words to him. - Olivia

Avaliado com 5 de um total de 5 estrelas

Amazing service by Tom

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

11 de junho de 2026
Avaliação não solicitada
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Resposta da Saniflo Specialists

Thank you, Kay, for your lovely feedback. We're so pleased Tom was able to help and explain everything clearly. I'll pass your kind words on to him. We really appreciate your support! - Olivia

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