I’ve sent back my last few orders as the quality and sizing hasn’t been great. I ordered a shirt which arrived with the stitching already coming away and a dress that was way too short. It’s expensive... Ver mais
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Veja o que dizem as avaliações
Highly recommend the dresses, designs are unique and always get loads of compliments. Quite flattering on women of any shape and size. They’re slowly becoming my number one choice of dresses but I als... Ver mais
We bought some clothes from Scamp and Dude for my son and honestly, the quality and designs are amazing - really unique pieces you don't see anywhere else. He loves them. We did run into a few si... Ver mais
A empresa respondeu
I love this brand and have since COVID. What Jo has built and stands for giving back to others is truly inspirational. Everytime I wear a scamp and dude item I’m guaranteed to get a compliment. I fe... Ver mais
Detalhes da empresa
Escrito pela empresa
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Informações de contato
62 High Street, Marlow, SL7 1AH, Marlow , Reino Unido
- helpme@scampanddude.com
- www.scampanddude.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Never had better Customer Service!
Never had better Customer Service than I have with Scamp and Dude! ⚡️
I ❤️ their clothes - from posh frocks to comfy lounge wear to PJs ….. and even my mugs!
It is rare that I have to contact Customer Service but whenever I do they are GREAT!
Yesterday I placed a big order aiming to use my birthday gift vouchers but pressed pay by accident (knew hubby would divorce me) but Heather sorted it all out this morning so as not to spoil our 25th wedding anniversary ❤️.
Amazing brand with staff who really care!

Resposta da Scamp & Dude
Poor return policy
I purchased an item which did not fit and was shocked at their return process.
For a relatively expensive company no free returns label! Come on guys get with the gang, so few clothing companies now that don’t cover return costs.
Will definitely put me off of buying from them again.

Resposta da Scamp & Dude
Wow, amazing customer service
Wow, wow! Amazing customer service. Had a dress that arrived that was the wrong size and they were so helpful and within 2 days I had a replacement that fits perfectly

Resposta da Scamp & Dude
Absolutely blown away by the first…
Absolutely blown away by the first class customer service. Super helpful quick to sort. And love the gorgeous prints and clothing - thank you so much Jacquie

Resposta da Scamp & Dude
Excellent customer service, beautiful, comfortable clothes
The customer service ladies are always amazing. Their response times are very quick and they are always able to resolve any queries or handle any requests. I love the clothes; the sweatshirts and hoodies are the softest cotton and the dresses always make me feel amazing

Resposta da Scamp & Dude
Love Scamp and Dude
Love Scamp and Dude!
Ordered a couple of things from them now and always happy.
Normally order online but wanted to check sizing so rang up and spoke to Debbie in customer services who was friendly and super helpful 😊

Resposta da Scamp & Dude
Special shout out to Vicky in customer…
Special shout out to Vicky in customer services! I recently ordered the parka as it was on offer over the weekend, I wanted to delay delivery by a few days as I didn’t want it arriving while I was away on holiday. Vicky sorted this for me, ensuring I saved via the offer and the coat arrived on my return. My 6th purchase, always good quality, love the ethos of this company, the charity partnerships they work with and the friendly, reliable service.

Resposta da Scamp & Dude
scamp and dude is my favourite clothes…
scamp and dude is my favourite clothes shop. delivery always good when buying online. products are great quality and flattering styles. i bought a dress and t shirt recently in brighton store and the assistant was lovely and friendly. the ladies in battersea store were too. please open a store near me in portsmouth!
Love this company's clothing!
What can I say! The quality of the clothes is amazing. I love the fit guide on the website so you have an idea on sizing if you want it to be a bit bigger or baggy etc.
I have had so many compliments on the clothes when I have had them on. I live in the tracksuits when I am at home, flying, travelling, they are so comfy. I love what the brand stands for too and I will definitely be buying more 💗⚡
Amazing!
A friend of mine recommended Scamp & Dude to me, hadn't really heard of them but LOVED the items she has been wearing. Visited the Cheshire Oaks outlet and what an experience, so sad to see this is shutting but am planning a visit to the Marlow store for a weekend away. Great choice, great quality, sizing was great, couldn't recommend enough. The staff were also extremely helpful and polite and welcomed me to the duding world! xx
Purchased the leopard print dress
Purchased the leopard print dress. First purchase and likely to be the last. Odd sizing … elastic very tight on sleeves compared to dress size. Material looked cheap and overpriced. Not very flattering ….
Sent two items in error then had to separately deal with return of both.
Had to call customer service 4 days after item was returned to chase refund. Customer service was polite and assured me refund will be processed however 7 days later after return and STILL waiting on refund ! Not ideal.
A lot of hassle and very time consuming.

Resposta da Scamp & Dude
Buy with confidence and embrace the joy of S&D clothing
I honestly could not fault Scamp and Dude in terms of the quality of their clothing or the customer services if you have an issue. The clothes are well made (sometimes the sizing can be a little generous) but if you have any issue’s whatsoever they are resolved promptly and with no quibble by their excellent customer service team. Buy with confidence and embrace the joy they this clothing brand provides.
Amazing quality & fast delivery: Neon Pink Organic Cotton…
I purchased Neon Pink Organic Cotton Quilted Lightning Bolt Oversized Bomber Jacket from Scamp & Dude. I love the quality of the jacket!! 💖 The communication was extremely smooth as well, they answered my questions in minutes via email after my purchase. When it comes to delivery, honestly I was expecting it to take at least a week or two to arrive, considering it was international shipping from the UK to The Netherlands. Surprisingly I was well informed about the delivery schedule, and it took only two days! I am so happy with my purchase.
Excellent customer service
My first time using this company.
Unfortunately there was an issue with one of my items…
Deb at customer services dealt with the problem swiftly
Thank you
Special mention to Vicky for her…
Special mention to Vicky for her excellent customer service ! So helpful when I was trying to find an item out of stock and went over and above! Great communication throughout whole process !
Fantastic Customer Service
I love the dress that I ordered from Scamp & Dude, it’s very flattering for a lady in her 50’s. I did have an issue with delivery but I cannot thank the customer service team enough for their help and quick response to resolve the problem.
I bought a Sleep Buddy for a family…
I bought a Sleep Buddy for a family member and I contacted customer service first to ask for some advise and they were absolutely fantastic. Real human feel to this brand and like they care about you as an individual. Thank you so much S&D, keep it up! x
From start to finish Scamp &Dude were…
From start to finish Scamp &Dude were fabulous - I ordered a dress but with it arrived wasn't quite right. I opted for a gift card as knew I wanted to order another . Time was against me and after contacting them we agreed to change to a refund and ordered another dress and they refunded the postage
Nothing is too much trouble. The dress was perfect!
Hoodie and cosy joggers .. just fab!
Oh my ! First time purchasing from this company… expensive but what lovely quality and fit bought size 12 hoodie and matching cosy joggers.. can’t take them off!
Scamp and Dude poor quality and returns
I have bought from Scamp and Dude for last few years. I was disappointed with the Customer Care I received today. I won’t be rushing to buy again from the company. I have lost faith after a pair of joggers I hardly worn material disintegrated. I bought 12 months ago and they wouldn't do anything as the returns and faults are only valid for 6 months. I've spent a lot of money with this company and you are definitely not valued.

Resposta da Scamp & Dude
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