Scandibørn Avaliações 

945
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I was really disappointed with my experience ordering from Scandiborn. The website made the ordering process tricky, kept timing me out, and what was particularly frustrating was that I only found... Ver mais

Avaliado com 5 de um total de 5 estrelas

Received an item and didn’t realise faulty until 2 months later due to being birthday present. Sent over videos & pictures of the fault & Nicola was more than helpful & offered a replacement or refund... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service after receiving a faulty item, Nicola couldn't have done more to resolve the issue so quickly for us. Despite not being able to replace the exact item Nicola was able to o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We received a gift card when our son was born and kept it for two years to purchase some items for when he was older. It turns out there was a usage period that we were not informed about by the purch... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja para Bebês
  2. Loja de Móveis para Quartos
  3. Loja de Móveis Infantis
  4. Loja de brinquedos infantis
  5. Fornecedor de Acessórios para Móveis
  6. Loja de Móveis

Escrito pela empresa

Scandiborn is a store specialising in luxury, Modern, Scandinavian Nursery decor and Children’s Furniture. Back in 2015 we were living in the beautiful Peak District, excited to be expecting our first child. We began the search for beautiful Scandinavian inspired nursery decor and baby accessories for our new arrival. But we struggled to source the products we dreamed of for our family.... a little idea was born along with our son Harry - the inspiration behind our brand. Today, we are truly proud of the inspiring marketplace we have created. Bringing together a trusted community of carefully sourced unique brands and artisans. From pregnancy essentials, beautiful baby wares, wooden toys and stunning home interiors. Our one stop shopping destination offers eco conscious pieces in captivating designs, all with a fun, Nordic spirit. Perfectly suited to meet the needs of busy modern lifestyles.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

945 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(945)

20 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The pictures for our grandchild’s…

The pictures for our grandchild’s nursery are just beautiful and so well packaged with lots of little touches down to the paper they were wrapped in. But a huge big thank you to Charlotte customer service was another level. I will definitely be ordering again

9 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you for taking the time to leave this lovely review Michelle. I will share this with Charlotte and the rest of the customer service team.
-Amy.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, solved my issue right away.

5 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you for taking the time to leave this review.
-Amy.

Avaliado com 5 de um total de 5 estrelas

I’d like to thank Scandiborn for giving the best customer service I’ve ever experienced

I’d like to thank Scandiborn for giving an excellent customer service recently- a toy had a few bits missing from it and as soon as’Nicola’ received my email about this it was dealt with immediately. The replacement toy was sent our granddaughter directly, there was only three days from receipt of email to our granddaughter receiving the replacing toy, that is truly excellent service and I am knocked out by it.

2 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your 5* review and your kind words for my colleague Nicola. I am so happy to heard this was sorted so quickly for you.
Have a lovely weekend.
Kind Regards,
Nic

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Charlotte…

Amazing customer service from Charlotte at Scandiborn. I ordered a Toniebox for my daughter’s birthday but the ApplePay reverted the next-day postage option I’d selected, which meant that it wouldn’t arrive before we left the country as a deployed family. Charlotte picked up my email and immediately sorted this for me - it arrived the following day in perfect condition and well-wrapped.
Thanks so much! We would happily be returning customers.

5 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Wow! Thank you so much for your 5* review and your kind words for my colleague Charlotte. I am so happy to hear we got this sorted for you so quickly and get this to you for your Daughters Birthday.
I will be passing your review over to charlotte and the rest of the team to have a read :)
Have a lovely weekend.
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Great customer service

When I received only part of my order, I contacted Customer Services and they replied in a couple of minutes, saying that the rest of the order was coming from a different supplier and due to be delivered the next day, providing a tracking number. Can't fault their customer service! Products are all lovely too.

3 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you for taking the time to review us Susie, great to read we managed to reply so quick to you.
-Amy.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! When I have ordered from Scandiborn they have been really helpful with any changes to order or any specific information about products! Will always use them.

2 de abril de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your 5* review. This makes us very happy!
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Fantastic shopping experience

We received a gorgeous product that unfortunately appeared to have a design flaw. Keeley from customer service was so helpful in finding a solution for us. Incredible customer service. I would recommend shopping at Scandiborn to anyone.

15 de março de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you for your kind review for my colleague Keeley. I am very sorry you had an issue with the item you originally order. I am glad to hear we sorted this out for you in a timely manner. I will pass your comments over to Keeley to have a read and the rest of the team :)
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

What a fantastic company with excellent…

What a fantastic company with excellent customer service. I ordered a Mustard locker, which unfortunately came with a fault on the paint work. I contacted customer services and dealt with Nicola, she was great, very understanding and provided immediate resolution. I will continue to shop at scandiborn as they not only sell beautiful things but their customer service is one of a kind. Thank you Nicola x

13 de março de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review for my colleague Nicola. I am so happy to hear this was resolved for you so quickly. I will pass your comments over to Nicola and the rest of the team to have a read :)
Kind Regards
Nic

Avaliado com 5 de um total de 5 estrelas

Wanted to amend my order

Wanted to amend my order, wasn’t possible but Charlotte was really helpful and was able to offer me an alternative. Response times were super quick too which is amazing to see in a company!

5 de março de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much Lauren for your very kind review for Charlotte. I am so glad she has helped you and amended your order for you in such a timely manner. I will pass over your review to her and the rest of the team to have a read :)
Kind Regards,
Nicola

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, rectified an issue I had with an order on the same day and couldn’t have been more helpful, I will definitely be shopping with them again!

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review. I am sorry to hear you have had an issue with your order. Very glad to see this was sorted for you so quickly.
Kind Regards
Nicola

Avaliado com 4 de um total de 5 estrelas

Excellent customer support

Very happy as I had an issue which I chased and Nicola dealt with and sorted straight away. If only all customers services were this efficient. Haven’t received product yet as only just ordered.

29 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review for my colleague Nicola. I will pass this over to her to have a look over your order and make sure this is on track for you :)
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

Absolutely excellent customer service! I was very impressed at the speed with which the team was able to sort an issue (my own fault, wrong address!). Highly recommend. Very happy with products too!

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review Claire. I am very happy to hear this was sorted for you so quickly by my colleague Charlotte. I will pass your comments over to her and the team to have a read :)
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Amazing quality products, loved by my little boy.

Great customer service, I made a mistake filling out my address and the team resolved this super quickly & my order arrived a few short days later. Always a good experience shopping here.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your lovely 5* review. I am so happy to hear your little boy loves this purchase. I will pass your comments over to the team to have a read :)
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I needed to change the shipping address after I ordered. I received a response from Charlotte at Scandiborn within minutes to let me know the change had been made.

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review for my colleague Charlotte. Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Great service

lovely items, great customer service, Charlotte who I spoke to was lovely and such fast service thank you so much I will definitely use again and recommend to friends

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your lovely review for my colleague Charlotte. I will pass this to her and the rest of the team to have a read :)
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Fantastic company

I totally recommend this company to everyone as i guarantee their customer service is second to none.
We purchased a vintage walker wagon for our grandsons birthday and when we were building it i was missing a part, we contacted Charlotte and the customer service team as it was urgently required and without hesitation they couriered a whole new toy for us on the next day delivery as it was quicker then trying to source the bits i needed.
Fantastic service from a fantastic company thank you.

19 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your glowing review. I hope your Grandson had a lovely birthday.
Kind Regards
Nicola

Avaliado com 5 de um total de 5 estrelas

Great customer service

Charlotte was extremely helpful - thank you for great customer service!

19 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your review for my colleague Charlotte. I will pass this over to her so she can have a read :)
Kind Regards,
Nicola

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic customer service…

Absolutely fantastic customer service from Charlotte & the team.
I ordered an item that I had hoped to receive in time for my daughter’s 1st birthday at the weekend but I had a mix up at the checkout. I emailed customer service for help and received a reply within minutes. The team ensured that the gift was sent out that day and it arrived in plenty of time for the occasion. The toy is beautiful. Thank you so much for your help. We will definitely be using Scandiborn again.

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Scandibørn

Resposta da Scandibørn

Thank you so much for your kind review. I am so happy to hear you received your order in time for your Daughters 1st Birthday. I hope she had a lovely day.
Kind Regards,
Nicola

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais