Scopely Avaliações 

Absolute sham of a company
I was banned from the game after spending money legitimately through apple, however when the ban was lifted all the dice I had earned and payed for had gone, I tried to speak with customer support who are useless and they just kept repeating the same sentence over and over. Disgusting behaviour, Scopely are thieves and con artists. STAY AWAY FROM THEM PLEASE

Complete disaster of a company. Support team employees are uneducated and incompetent. Absolute trash.

Terrible company. They build manipulative games designed using multiple psychological tricks to try to con you out of your money. They're not even decent games; just pathetic compulsion loop-creators with repetitive, self-referential gameplay, lacking any substantive point. Avoid.

Scam artists who don’t even know there directors names

I was banned from my acc for 7days for somthing I DID NOT DO.the worst part was 2 days before that happend i just flipped my album got 20000 dice plus i had about 5000 somthing already. And my net worth was 22000 somthing and my money was over 87 trillion . When i got my account back 0 dice. Net worth down to 11000 somthing and 7 billion dollars. RIDICULOUS made the game not fun anymore i worked hard to get there. I questioned them they said that equals my fraud. And closed the ticket didnt allow me to reply.. i didnt do anything fraud.

Rubbish service, it doesn't care about there clients also they like to put to many ads on the base line products and ribb people off.

everything they implement is bugged untested and not working and they care about money seen they dont even care to put in decent events for the not paying players

Company makes games so bad it should be illegal. each and every of their games is p2w and promotes bullying. They dont enforce their own rules if its people who spend and they can do whatever they like in this game. Every new update is a pile of untested garbage and they expect ppl to pay for quality of life changes. if ur not spending on this game u are just content for ppl that do.

Scopely/Star Trek Fleet Command - As a lifelong Trekkie I thought this would be a great game - unfortunately I was wrong! The "game" is geared to entice you to make various purchases to get anywhere and you are constantly being bullied by bigger players. You require to join "alliances" and these in turn have chat windows open in game. I have come across numerous examples of inappropriate comments - all of which are in breach of the apparent fair play and respect rules but you cannot report these to Scopely. Instead you raise it with the players alliance and the majority of the time are laughed at or brushed aside - there is no accountability. If you happen to do something which is perfectly allowed in game but annoys a bigger player, they bully you and make your game-play experience so difficult you can't play and leave losing all the money you have spent. The Scopely website makes it near impossible to get in contact with anyone so there is no enforcement of their apparent lofty ideals. I have decided to commence proceedings with my bank for a refund of the sums paid and, if necessary, legal proceedings. Without prejudice.

Ein Stern nur weil man nicht 0 geben kann.
Pay2Win per excellence. Support gleich null. Ingame-Kommunikation unterirdisch. Ideenlosigkeit bei Spielinhalten.
Im Falle von StarTrekFleetCommand: nahezu unmöglich alle Daily Tasks zu erledigen (sofern man ein Privatleben hat). Mit Events und AllyKommunikation braucht man 4-6 Stunden täglich.
Keine Chance auf Gewinne bei Leaderbords sofern man nicht (viel?) Geld investiert. 500-1000€/Monat sind wohl ein Minimum um oben mitzuspielen.
Schade um das Star Trek Universum, was hier besudelt wird.

Bei dem Unternehmen zählt nur eins... der Rubel muss Rollen. Alle Spiele sind auf Pay2win ausgelegt! Die Chance gute Items im Spiel zuerhalten nimmt seit 1 Jahr immer weiter ab. Die Ingamepakete sind Wucher! Das beste kommt jetzt aber noch: Bei Monopoly wird ein nun vorgeschrieben wie oft man unter seinen Accounts wechseln kann.. mal 4 mal innerhalb von 24 Stunden manchmal auch nur 3 mal! Sowas habe ich echt noch nie erlebt!

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I don't even know where to start. Scopely is basically a scam. Their customer support is probably the worst I've ever dealt with in my 48 years of life! I've lost my acct probably 5 times already. I'd write customer support, and they'd repeatedly just close the ticket for no reason. I spent, embarrassingly, thousands of dollars on this stupid game last year, and they couldn't bother to recover my acct. I had to start over at one point from a net worth of 18,000 to zero!
Scopely constantly claims they're all about fair play, yet they consistently cheat their players out of things that help them achieve goals. Every week they take things away and make the game worse. It's like they think, if they do it slowly, we won't notice, lol. Count your days Scopely! Lol

their customer service won't respond to me. I've been waiting for over an hour and nothing. They are a ridiculous company with 0 empathy for other people's time.

They can see your letters and play to block you from scoring big. Not kosher.

They are partner in scam with tapjoy ( tapjoy Conversation id - 2272172 )
Startrek fleet command has offer through tapjoy which when completed should reward me emeralds for my hero wars game .

I completed the offer of recruiting an epic officer for star trek game . The reward being 450 k emerald for my hero wars for that particular task. The rest of the task of the game got rewarded. I showed them proof that I completed even that task and didn't recieve reward . They made me wait and marked me as ineligible. But for same start trek offer my friend also got an issue and when he raised complained he got the emerald.
They even don't tell any basis.
I was not using any emulator , vpn to be even intelligible for reward

Please don't do any offer they mentioned. They will simply say that the game advertiser mark you as ineligible even your claim is correct . They won't even bothered giving you reason . All the money you spend for that will be in vain

Date of experience: June 25, 2024

I have had to submit several tickets through Scopely's Customer Service on their gaming app, MonopolyGo! given their lack of response and resolution to my complaint. My initial ticket was closed without resolution. As such, I have simply resubmitted the same ticket repeatedly in hopes that customer service will finally respond. I have now requested a dozen times to escalate my ticket and have followed the necessary steps outlined in their Terms of Service (detailed below my complaint). According to Scopely's Terms of Service, it is my right as a customer of the game to escalate my ticket (Scopely's Terms of Service Sections 9.1, 9.2, and 9.3. I have attempted to resolve my ticket via this method and followed the necessary steps; however, Scopely continues to instead close my ticket without a response and resolution... I demand that that my ticket (now tickets due to lack of response and resolution) be escalated for appropriate response and resolution. These are Scopely's Terms of Service pertaining to escalation of tickets: ESCALATION: If you have followed the above steps, but you feel that the issue remains unresolved after our player care team has stated that a matter is closed, please email us at ***** and include a reference to the help ticket and information sufficient to identify your Account, the specific issue you believe is unresolved, and the relief you are seeking. Our player care leads will work with you further to resolve your issue over the next sixty (60) days. In some cases, we may address the issue remotely. In others, we may ask to speak with you directly and will arrange a mutual time to discuss your matter. You agree that if a request if made to speak about the issue, you will personally participate. If you provide us with your phone number for this purpose, it will not be used for other purposes. Any applicable limitations periods (including statutes of limitations) will be tolled during the sixty (60) day escalation process.

STFC had 2.5 MILLION officer exp. i leved up 4 officers levels 10 to 15. And then it glitched and it all was gone. Scamly said I used it all. Really, on 4 low levels it is impossible. I am done with scamly and their games. NEVER AGAIN.

Terrible game freezes up I write to customer service and don’t get a reply back terrible