Limited Run Games Avaliações 

I preordered Raidou last year. I thought 250 was an effin' robbery, but the figurine looked so GOOD; it looked as if it came out of the game itself. I love Raidou, and I never would've forgiven myself if I missed out on it. It cost me $ 250, plus customs and shipping (I live outside the US). After a long time of waiting, I finally opened the box today, and you could imagine my incredible disappointment. The figurine looks like a McDonald's toy, or like the Temu version of the one on the preorder page. It looks INCREDIBLY cheap, and if the figurine looked like this on the preorder page, I would've NEVER bought it, and I would be 250+ dollars richer now. I thought the bad reviews were because Limited Run takes so long to ship preorders, but you guys are FRAUDS. Do NOT buy from them; the quality is ABYSMAL.

Purchased 22 games from the so far, and I've just had it.

- Eternal delays.
- Some releases are god awful. Faded colours that's worse than the original release from 30 years ago.
- Maintain that "big box just means a collector's edition" if you receive a small box sized game.
- Purchased my final game, please someone else, make a competitor. I'll throw money after you.

Purchased the DOOM + DOOM II Event Exclusive (Limited Run Games #44) - for Xbox Series X.

The plastic cover is very low quality so the colour of the sleeve beneath it does not match the photo in the listing. This cover had a hole on the back of it and was clearly packed in this condition. Lazy quality control for an item that cost me $155.45 AUD. The satchel it arrived in was pierced in several places from rough handling. The least they could have done was use a bubble wrap lined satchel given the price.

I have had nothing but bad experience with this store. Their collector editions are over priced cheap plastics. If items got lost during shipping, they claim no responsibilities.

I ordered a special edition of hi fi rush. The initial order was lost, as a UK buyer using evri seems bad for specialized items. Put in an email to lrg and they sent a replacement pretty sharply. Good help on that front.

I used to order lots of games from LRG, and was happy with them for a while.

Then I noticed that more and more "exclusive, limited edition" games were getting standard retail releases in the UK a few months down the line....so if I'd have waited, I could have ordered from here in England, paid cheaper prices, paid in GBP and avoided international bank fees.

Then came the cruncher. I had issues and was unable to complete checkout of three items in my cart. I e-mailed LRG Customer Services asking for them to hold the items in my cart, as I was confident that I'd have the problem sorted the next day. (It was the last day of the availability of the three games).

They replied and refused to do so, stating that they "never reprint games" (something which has since proven to be a joke). I told them that I wasn't asking them to reprint anything, only to hold the items in my cart until the next day. They ghosted me and the items disappeared from my cart the next day.

I decided there and then that that was it, and I haven't spent a penny (or should I say dollar) with them since, and never will again.

Since then, there has been the sacking of an employee who wasn't a brainwashed zombie (i.e. she had her own opinion and freedom of expression), reports of Woke politics entering into their games, the 3DO (CDR) affair and various other dodgy things coming to light.

Avoid like the plague....LRG does NOT care about it's customers !!

ne donne pas de date mauvaise communication e fou de nous

One shipment got lost (it's been stuck in transit for well over a month with no movement). They refuse to refund saying I need a declaration from the shipping company, except since it never entered my country (was an internatioanl shipment) it's impossible for me to get any kind of declaration. They refuse to refund. I had to open a dispute with paypal and luckily I won and got a refund by papypal with purchase protection. But the support is terrible, they give no help (and refuse to ackownledge the lost shipement even after seeing the tracking code) and refuse any kind of refund (I had to get it through a paypal dispute).

Publisher mit der größten und besten Auswahl an physischen Spielen. Bereits öfter Bestellt und nie Probleme gehabt. Die Versandzeit ist sehr lange und die Kommunikation seitens LRG verbesserungswürdig. Ich bin dennoch zufrieden.

This company is trash do not use, customer service sucks. There policies suck and i dont know how there still open.

Over the past few years, this company has turned into a conveyor belt of low-quality releases with a terrible attitude toward customers.

Their products are no longer anything unique — it’s just mass-market retail that sits unsold in other stores for years, often heavily discounted. On top of that, many of their releases are later reissued by other publishers at better prices.

The company is clearly cutting costs on collector’s editions: they sell products with minimal content for $80–100, have stopped including collectible cards, and don’t even add basic extras like stickers — something that is standard across the industry.

But that’s not even the main reason for this review.

I pre-ordered the collector’s edition of "Ender Magnolia" for PS5 and waited over six months for it (as usual, the original release window was missed). When it finally shipped, it was sent in a thin mailing bag with no protection whatsoever. As a result, all four corners were crushed, and the collector’s item lost its value entirely.

I contacted support and provided a full unboxing video (which clearly shows the condition of the package upon arrival) along with photos. After a week of back-and-forth, the company refused to take responsibility, insisting that they always ship in cardboard boxes, and offered only a 15% refund.

This is completely unacceptable.

After this experience, I will never order directly from this company again.

To customers — I strongly recommend avoiding purchases from this seller.
To developers — you should seriously reconsider working with this publisher.

Leider hat sich das Unternehmen entschlossen Jurassic Park Classic Collection aus dem Verkauf zu nehmen, auch Digital und das nach nur 2 Jahren . Somit ist jeder Besitzer einer Digitalen PlayStation im Nachteil. Ich Werde dieses Unternehmen in Zukunft aufjedenfall meiden. Vorallem wenn die Zukunft nur noch auf digital setzt .

Spent the last two months back and forth with their support to get replacement outer sleeves for 3 out of 7 games that I ordered from them.
The games were packaged improperly causing the corners of the game box to get smashed and creased during shipping.
They sent two replacements out so far and every time they arrive in an even worse condition, as their shipping department is beyond incompetent. Their support agents, while not at fault here, are more robotic sounding than ChatGPT.
If I could I'd give them 0 stars, never ever buying from them again.

Man they do not care about you after they have your money!

I ordered the SonicXShadow Generations collectors ed - and it arrived in a sorry state. Extremely poor paint job, damaged and the figure actually just doesnt fit on the base, I can't even stand it up!

I opened a ticket and was assured someone would get back to me - but its been 2 and a half months and now they're just ignoring my further emails 🫠

Thanks limited run👍

I ordered the Sonic x Shadow Generations Collector's edition.

I still haven't received my figurine/statue. Several delays. I e-mailed support because each email states I can cancel my preorder since the figurine has not been produced yet, but on the website it doesn't work.

I e-mailed them almost a month ago and only now got a reply, but it also only says they're escalating my issue and to please wait a little longer.

I've been waiting for ALMOST 2 YEARS now and I get no update aside of emails that my order is delayed.

DO NOT ORDER FROM HERE! I wasted so much money!

Después de 3 años esperando un juego y con el dinero ya pagado me dicen que se les ha olvidado enviarlo y ahora no tienen stock, que me reembolsan el pedido. Así que me quedo sin juego, con el dinero retenido 3 años y ahora en comparación con pérdida de valor.
Resultado, yo me quedo sin juego y ellos sin cliente.

I ordered the sonic Shadow generations collector edition back when it was announced. Not only was it delayed several times . The final product was not even CLOSE to what was promised.

Buyer beware and stay away other video game companies from using LRG for anything

I have ordered two items from Limited Run. The first was Streets Of Rage 4, i purchased the collectors edition, which was delayed, as seems to be the tradition with LRG. Overall though, i received my items, i cannot speak for the quality level specifically as i have since kept the item sealed, a side effect of waiting so long for a game, is that by the point it arrives, i have probably played it already.

The second order is Sonic X Shadow Generations and this has been a farce from the beginning.

Firstly, after ordering the game, i chose the option to have the game sent to me so i can play around launch date. This turned out to be a huge mistake, albeit, LRG took the choice out of customer hands anyway so it didn't matter in the end. Ill get on to that 'mistake' in a bit.

The CE was supposed to be delivered July 2025. Then the typical delay came, October. Then all hell broke loose when people started receiving their editions and the quality on display was terrible. Painting issues, missing parts, broken elements etc. They appeared to have been assembled by children, not crafted with care by a company that specialises in boutique collectables.

I didnt receive mine before getting an email about the quality issues. I was informed in this that the stock coming in was being checked and since then i have received no communications whatsoever. The update should have been recived by december 31st, it is now the 25th of January 2026 and no comms.

I messaged the customer service team and they were clueless. I was told the CS team have no oversight on deliveries. If this is true, what good are the customer service team to begin with? My item hasn't been sent and they have no idea when or even if i will receive an acknowledgement, let alone my item.

On to the 'mistake' because i have received my copy of the standard game. According to Limited Run, i have no right to cancel the remaining items. Thats right, $250 i cannot cancel the main (and only) reason for ordering this collectors edition, because LRG have decided to try and engage a loophole and they are stopping others from charging back because of it. This can only be seen as a deliberate attempt to quell DESERVED refunds, knowing that if they didn't do this shady step, then they will be suffering a major loss, which at this point, LRG would deserve.

This is not the only quality issue or poor business practise seen from LRG, far from it. I have limited experience with them and gave the benefit of the doubt, but i will never do this again and i urge anyone reading to do the same. It is not worth it, they are not worth the time or money and they need to face consequences for this.

$329 shipped to UK to receive only a standard copy of Sonic X Shadow.

Bad very bad company i have ordered sonic x shadow generation pc edition and still delayed/no shipment done after 2 years nearly. quality is horrible as seen online and they wont refund me cause "digital contents have been send" which i never asked for in the first place, AVOID this company no matter what they drop, they dont deserve the chance nor your money for the quality and bad customer support they do!

Pre-ordered a game I was excited to get on christmas. Turns out the lazy port they threw together was STILL delayed. Id understand if the game hadn't already launched to poor reviews. It doesnt contain the bonus levels from various versions. Lacks uk voice actor etc. There's no reason it should have taken as long as it did. And at this point im pretty convinced it won't even ship on the updated date.

Id also heard they fired someone over their political opinions on private social media. Maybe if they actually cared for their craft rather than trying to craft an artificial opinion bubble, they could produce a quality product. But I guess thats too much to ask for.