Scott Dunn Avaliações 

278
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Scott Dunn were helpful in listening to our requirements and booking our holiday. Anna our agent was approachable and always happy to help. We chose to book with Scott Dunn to use their Explorers Kids... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Scott Dunn make choosing, planning and booking wonderful holidays so easy! Their amazing team are professional, knowledgeable and infinitely helpful. They manage the entire process with ease.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife and I along with two other couples returned this month from a trip to Ireland and England. The trip was one of our most enjoyable ever. Although expensive, the money was worth it. The g... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our trip to Italy was truly the best vacation we have ever taken! From the beautiful hotels and incredible scenery to the amazing food, wine, culture, and history, every part of the trip was memorable... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Hotel
  3. Operador de turismo

Escrito pela empresa

At Scott Dunn, we craft luxury, tailor-made holidays that are unique to our guests. We cover all seven continents, using our deep destination knowledge and carefully curated collection of accommodation and experiences to create bespoke trips that are meaningful to each guest. Our Travel Specialists are here to listen, guide and inspire you. Why travel with Scott Dunn? We listen to your travel goals and craft unique trips that are completely and unequivocally bespoke to you.     Our global offices in the UK, US and Singapore mean you can speak directly to a member of our team 24/7, no matter where you are in the world. Trust in our team to provide seamless service, so that you can book with confidence. We use our inside knowledge to curate a collection of accommodation, experiences and guides that elevates your travels out of the ordinary. We travel regularly and work closely with our partners all around the world, enabling us to open doors to experiences that simply cannot be accessed when you plan a trip independently.  We know luxury looks different to different people, and we deliver on what matters most to you, from private access to the best guides. 


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

278 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,6

Todas as avaliações

(278)

68 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Truly bespoke…

SD (Hannah) listened to our very specific requirements to put together the perfect Sri Lanka stress free experience. The local agent was superb - Prabath our driver was careful, thoughtful and flexible

4 de janeiro de 2024
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you for your lovely comments, I will be sure to let Hannah know.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Two vacations in one

We knew we wanted to go to the Caribbean but we didn’t know where exactly or to what resort. Enter Lucy, the amazing consultant from Scott Dunn. Lucy spent an hour interviewing us, asking questions about our likes and expectations and suggested the amazing concept of going to two islands and two fabulous but very different resorts. Everything was handled for us, bookings, transfers, restaurant recommendations, even flights between the islands. Both Coral Reef in Barbados and Sugar Beach in Saint Lucia were amazing. Accommodations were incredible, staff at both resorts were friendly and available for anything you needed. The two were also very different so that we felt like we were on two different vacations,

14 de janeiro de 2024
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you so much Cathy for your wonderful comments, I know Lucy will be over the moon you had such a great vacation.

Looking forward to planning more in the future.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Great skiing holiday in Madonna di Campiglio

Great skiing holiday in Madonna di Campiglio (Italy) arranged by Scott Dunn. Stayed at Hotel Chalet del Sogno. Location was great, as very short walk to Spinale gondola / lift ticket office at the base. Also, only short walk to village centre. Hotel staff, restaurant (both breakfast and dinner) were great and very high standard. Would definitely visit again.

21 de janeiro de 2024
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you Mark for taking the time to review, so pleased you enjoyed your ski holiday and we look forward to planning your future holidays.

All the best,

Kim-Guest Relations.

Avaliado com 5 de um total de 5 estrelas

Superb and faultless service

Scott Dunn has provided excellent service in creating a holiday itinerary perfectly tailored to our requirements. They were extremely responsive to any requests or queries, proactive in contacting us when required, and work with superb local partners in all locations. The Scott Dunn staff are very personable and clearly very knowledgeable. We would highly recommend the company for anybody looking for an amazing holiday experience.

17 de janeiro de 2024
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you Liz for your wonderful review, such kind words for our team here.

They really do take pride in the service delivery and perfect their knowledge in their specialist areas, so pleased this was reflected in your experience.

We look forward to planning more adventures soon.

All the best,

Kim- Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Truly Magical

This was my second trip with Scott Dunn and it was absolutely amazing.
From the moment we arrived in Finland it was a magical experience . The accommodation and activities were out of this world.
From lying in bed and looking at the Northern Lights through our glass roof to horse riding through the snowy forest made this an unforgettable holiday.
A big thanks to Ria at Scott Dunn who put together the dream itinerary for us, she really listened to what we were looking for.

5 de janeiro de 2024
Avaliação não solicitada
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Resposta da Scott Dunn

Awww Paula I love this so much. It gives us so much pleasure creating these magical moments for our guests and I know Ria will be so pleased to read this.

Thank you for taking time to post, we look forward to planning many more.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Livia knows Portugal! And more!

Livia Angelini, our Scott Dunn representative did a spectacular job of planning the perfect Portugal itinerary for us. She did everything from selecting the perfect dates for our trip to ensuring that every stop on our trip was perfectly arranged. There was not a single hiccup during the entire 10 day tour. Lisbon was spectacular, ans was Porto annd the Duoro Valley. Every guide Livia lined up for us was not only professional and knowledgeable, but truly friendly and engaging. They made us feel like members of their families while we were with them!
Livia arranged special after hours tours for us at the most popular attractions and museums. She even made sure that the restaurants we visited were aware of my food allergy. We can’t recommend Livia Angelini highly enough. She is so well traveled and her enthusiasm for the countries we want to visit in Europe makes her stand out among all the travel planners we have ever used. She’s a gem!

29 de setembro de 2023
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you so much for your wonderful feedback, so lovely to read of your experience, I know Livia will be over the moon to read this.

Look forward to planning more adventures in the future.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience with Scott Dunn

I can not fault the Service we received from Scott Dunn. From specifying my requirements from my initial enquiry to the entire experience was exceptional!! The personal service we received from the agent, again, was superb!! I would definitely recommend Scott Dunn to everyone I know if they are looking to book a bespoke holiday!

27 de novembro de 2023
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you so much for your wonderful comments, lovely to read you had an enjoyable experience.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Very good planning by our travel…

Very good planning by our travel consultant, Ying, of our recent trip to Vietnam. Good partnership with local agency who provided us with very good local guides.

10 de dezembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you so much for your lovely feedback, really pleased you had an enjoyable stay.

All the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

Discovering Namibia

A Family trip to Namibia was a fabulous introduction to this amazing Country
Really varied combination of luxury and adventure .
Superbly curated by Matt at Scott Dunn

14 de dezembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you so much for your lovely comments Jonny, I know Matt will be over the moon.

All the best,

Kim-Guest Relations Team

Avaliado com 1 de um total de 5 estrelas

I was also not worthy of a call back

I was also not worthy of a call back. We have a healthy budget and are looking for the luxury end of the market, which seems to be what your company offer. I knew from the tone of the person on the phone that the 'Europe' team would not be calling back this afternoon. I can only assume you have so much business

29 de dezembro de 2023
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you for taking the time to contact us and I am so sorry to read of your experience with our Sales Team. This is never our intention for you to feel this way and I will be sure to feed back to the team for future improvements.

All the best,

Kim-Guest Relations Team.

Avaliado com 1 de um total de 5 estrelas

I was not worthy

I was not worthy! I contacted this company for a 4 day Lapland trip. Unless my budget exceeded their expectations then I was not worthy of calling them. It was made clear that they only deal with personalised trips which I know is not the case as we have had family use them. The whole approach was incredibly snooty and made me feel inadequate for calling them. Too much competition I am afraid.

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you for taking the time to post your review Emma Lou, I am so sorry to read this was your experience as we would never want you to feel this way after enquiring with us.

I will be sure to feed back to the teams to look at future improvements and I thank you for your honesty, as it is important to highlight areas of our service functions.

All the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

Our trip to Costa Rica could not have…

Our trip to Costa Rica could not have been better. Julie our travel advisor put us in the best resorts and the accommodations were fantastic. The day trips were filled with excitement and the memories will last forever. I will never use any other company for travel.

28 de novembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you so much Bill for your thoughtful comments, so lovely to read you have lasting memories from your trip.

Sending you all the best over this holiday season.

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

We had a great holiday

We had a great holiday, the planner worked really well with us around requirements, options etc.
We stayed in three locations, all great choices.
While on holiday all the value add around transportation etc was great.

28 de outubro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you Stewart for the lovely comments, I am so pleased you enjoyed all aspects of your trip.

All the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

Scott Dunn provided us with great service.

Scott Dunn provided us with great service. The holiday arrangements were first class.

1 de novembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you Andrew, so pleased you had a lovely trip.

All the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

I would have never considered a trip to…

I would have never considered a trip to Baja had it not been recommended heavily by your team. Once there what made it great was the guide Pahoran who was passionate about the area and amazingly knowledgeable.

15 de novembro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you Rosemary for your lovely comments, so pleased you had a wonderful adventure. Look forward to planning more special moments.

All the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

A perfect stay in Montenegro.

The hotel recommended and chosen was spot on. It was exactly what we were looking for. We felt at home the moment we arrived and the suite was simply incredible. It was so spacious, with an amazing view of the harbour and a large wrap-around balcony. Our favourite restaurant was MayaBay located underneath the hotel - such a great recommendation! All of the team at Scott Dunn were a delight to deal with. They were incredibly patient with all of demands and many questions. We can't wait to travel with Scott Dunn again. We've already booked our next trip!

4 de outubro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Awww Tom such lovely comments, thank you so much. It's wonderful to read that you had an enjoyable adventure.

We looking forward to planning many more.

All the best,

Kim- Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

This was to be the holiday of a lifetime

This was to be the holiday of a lifetime and thanks to Scott Dunn it was! Their staff totally understood my requirements and tailor made a perfect trip to meet them and the budget set. The hotels picked were superb and the local tour company and guides looked after us so well. I have no hesitation in recommending Scott Dunn and hope to use them again in the future.

13 de outubro de 2023
Avaliação não solicitada
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Resposta da Scott Dunn

Thank you so much Martin, this is such a wonderful review and I am so pleased we created such a memorable experience.

Sending all the best,

Kim-Guest Relations Team

Avaliado com 5 de um total de 5 estrelas

Scott Dunn are great

Scott Dunn are great. After the Morocco earthquake they sprung into action and reconfigured the holiday to work well.

23 de outubro de 2023
Avaliação não solicitada
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Resposta da Scott Dunn

This is so lovely to read, I know our Crisis Team worked so hard to ensure all guests were accommodated, thank you so much for taking the time to feed back.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

Safari and Beach

An exceptional holiday for our family to South Africa and Mauritius. Tom Turner at Scott Dunn helped us put together an amazing trip, with some special additions that really made it exceptional - and it delivered (and then some) beating everyone’s expectations. The Safari was outstanding and then catching up on our sleep in Mauritius was a very relaxing week.

14 de outubro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Sounds like a truly magical experience, we are so pleased to read your comments, thank you so much for taking the time to post your review.

All the best,

Kim-Guest Relations Team.

Avaliado com 5 de um total de 5 estrelas

True expertise and efficiency

The first time I have used Scott Dunn and it won’t be the last. This is the most professional travel service I have ever encountered - everything (from the advice on where to go, to the organisation of hotels and excursions to the actual people meeting us at each destination) was superb. All of your documents are saved to an app for easy reference while away. These people would also be my first choice for anyone contemplating a holiday in an unusual or challenging location, or wanting specialised excursions.

10 de outubro de 2023
Avaliação não solicitada
logotipo da Scott Dunn

Resposta da Scott Dunn

Thank you so much for your kind words, it was so lovely to read of your experience and we cannot wait to build your next adventure.

All the best,

Kim-Guest Relations Team

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