We were so disappointed with the sales team at the Dearne valley branch , doing things so quickly making so many mistakes, my wife felt bullied into the sale , the mistakes were still being made right up to delivery of the sofa No slides were put on to the delivery advice luckily the delivery guys David and Liam who were so professional had some on the van , Liam and David were amazing so friendly and professional delivering our sofa ,they very nearly made up for the unprofessional staff at dearne valley store .

Firstly the smell in the shop is amazing. The staff are welcoming and friendly. We were served by the lovely Susan who went above and beyond.

Great customer service and knowledgeable staff

Excellent service from start to finish, well informed of delivery and time , the 2 lads that delivered our suite were so helpful, well mannered and tidy . 5 stars all the way

Staff helpful during the ordering of the sofa.
Delivery well organised.
Ordered leather sofa in arabis 005. Could you confirm this is the colour/material used to make the item so I can ensure I make the correct selection if I decide to purchase further items from the same range.

From walking in to the shop to now sitting on the sofa in my living room the whole experience has been a good one.
Thanks

Informed at all times of delivery process. Friendly and communicative delivery drivers. Understood our needs

Wrong colour delivered, been reported still waiting on a phone call to resolve

Both staff members were great, honest, and efficient, and they were brilliant with their customer service. The lady dealing with us went above and beyond by setting out our room true to size in their store, explaining every material in depth, and helping us choose the best color option to suit us.

Had a great experience. All the staff were very friendly and helpful during my visit and were knowledgeable.

The staff was lovely and exreamly attentive and helpful while me and my husband browsed around. We went in for one type of couch and ended up finding a completely different type that we both fell in love with the secind we sat down. Counches are amazing and while they can be a bit pricey thdy are worth it. Plus with the 0 interest payment plans they offer, suddenly the couches are much more affordable.

Delivery drivers were excellent, really professional and friendly.

Brilliant experience from start to finish. The staff was helpful, friendly and genuinely cared to help us find the right sofa. Great quality and amazing customer service. Highly recommend.

two delivery drivers was very friendly. polite & got on with the job-we love the furniture a little bit hard but I am sure after a few weeks it will be fine. only draw back 3 months was a long time to wait. we was well looked after with the sales person in the shop I would definitely recommend SCS to my friends

Great service from Lucy and suzie, would highly recommend 👍👍

Friendly service from showroom to delivery. Love the sofa which for a sofa bed is mechanically amazing and both comfortable as a sofa and a bed. Mattress is really comfy, not like the old sofa beds off years ago. Easy to put up and down in 5 seconds.

Got the sofa earlier than expected. Really comfortable. The two delivery guys were great.

Excellent service
Chaps courteous friendly polite left no mess

Sound experience. Warm Friendly greeting. Shown the Sofas we want and liked. Professional service with easy to understand description of our item. Including optional insurance cover and expected delivery dates. Would recommend this Store to Shop Sofas etc.

The sales person, Holly, at the Cortonwood store was friendly, knowledgeable, and did not push for a sale. She explained the labelling system, and that items identified as fabric are only available as fabric whilst those identified as leather are available in both. I was then left to browse and on making my decision was given the overall price, and the dimensions of my chosen sofa so that I could check against the existing sofa. Holly then called me as promised to confirm the order and provide an approximate delivery.
I only went in to look, but the standard of service resulted in a purchase.