Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Ver mais
Localização
Trocar localizaçãoUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
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Veja o que dizem as avaliações
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Ver mais
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre poltronesofà - Leicester
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa
Informações de contato
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Reino Unido
- 0191 731 3300
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Anita
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
25 de agosto de 2026
Purchase in store was easy &…
Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exactly when they were due to arrive. Very pleased with new sofa.
26 de agosto de 2026
Great service.
Great service.listen to our needs & floor plan to see which chairs would fit best.Anita was very helpful.
25 de agosto de 2026
Lovely staff but a little disappointed…
Lovely staff but a little disappointed to learn that they are offering free delivery this weekend after we were charged over £100 last week when the delivery is not until November.
25 de agosto de 2026
Can be a bit over enthusiastic when…
Can be a bit over enthusiastic when looking around the store
21 de agosto de 2026
Perfect and excellent service
The whole experience was excellent communication and service
20 de agosto de 2026
Great staff especially the store…
Great staff especially the store manager Who was attentive & was very helpful with our choice
23 de agosto de 2026
My husband and I popped to Foss park to…
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way.
We had a very pleasant buying experience and was offered a coffee whilst making colour/fabric choices.
Looking forward to taking delivery of our new furniture at the beginning of November.
22 de agosto de 2026
Beautiful showroom and such a lovely…
Beautiful showroom and such a lovely gentleman who served up.
19 de agosto de 2026
Really pleased with our entire visit
Really pleased with our entire visit, staff were incredibly knowledgable, and couldn’t have been more helpful with no pressure to buy. Would highly recommend.
16 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Delivery was a day late but the 2 guys…
Delivery was a day late but the 2 guys were fantastic we were short on a battery pack but the lads got in touch with the office and it should be with me in a few days
19 de agosto de 2026
Resposta da poltronesofà - Leicester
Good Afternoon Rob,
Thank you for taking your time to share your feedback with us.
We are pleased to see that you have had a positive experience with us and that the delivery guys were fantastic.
I am sorry to see that the delivery was slightly delayed for you and that there has been an issue with a battery pack being missing from delivery.
I will chase this with our aftercare department for you in order to have this sent asap if this has not yet been received.
If there is anything else we can assist with please reach out to our aftercare team on 0191 731 3300
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Staff extremely helpful when choosing…
Staff extremely helpful when choosing my chair, goods arrived exactly when l was told they would . Delivery went smoothly by very pleasant staff and l am pleased with my chair,
18 de agosto de 2026
S. Ahmed.
1. Good communication
2. Professional staff who have taken care at all levels
3. Excellent product
18 de agosto de 2026
Warm welcome very clean and bright…
Warm welcome very clean and bright lovely perfume smell when you entered store no pushy salesmen good quality furniture Abdul was very pleasant and informative
30 de junho de 2026
Thoughtful and helpful staff and…
Thoughtful and helpful staff and pleasant delivery men who put my sofa together...very polite....
2 de agosto de 2026
Resposta da poltronesofà - Leicester
Good Afternoon Mrs Ridgeway,
Thank you for taking the time to leave your 3* review.
We are glad to hear you have received your furniture, I have tried to make direct contact with you to discuss your concerns regarding the marks on your furniture on receipt of your delivery.
Please contact our Aftercare team on 0191 731 3300 who would be able to assist you further with these concerns.
Many Thanks
Brad - Poltronesofa at ScS
Social Media Team
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