Salesman in shop was helpful and patient.
Delivery men equally good. They arrived on time, as arranged, installed the chair and cleared up within 20 mins. They also carried my old chair out to the garage- a great help. Thank you.

Very welcoming when entered the store ask what I was looking for told them explained about the tickets which you could get in leather or fabric then left me to look round decided on my sofa and Dorian was very helpful showing me different fabrics I could have measuring up to make sure can fit into home all in all it was nice to shop there big thank you to Dorian

Helpful sales person and wide choice of sofas to choose from.

Excellent service from start to finish, hopefully suite arrives on

Dave & Marvin were very nice .rang me an hour before delivery . Super efficient and made sure everything was working ok with the sofa .

Great customer service, with fast delivery at no extra cost.

The sales lady was incredibly personable & helped convince my daughter who was unsure of the colour. She made the experience of buying a sofa very easy!

Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional without being too formal. We were offered a drink by another customer service man. We found what we wanted and the transaction went through. It was an absolutely wonderful experience. And to think we thought we had found our ideal sofa in the shop next door, that was more expensive!!!
I would 100% recommend this store. Can't wait for our new sofa to arrive 😍

I could not take delivery of the sofa and chair myself as my husband had been taken into hospital but my granddaughter did ... everything went well and we are delighted with the furniture ..... thank you

Gentleman who served us was very helpful and knowledgeable

Made very welcome

Had to wait awhile 4 delivery but once it was ready 4 delivery kept up to date and delivery men very helpful and friendly

We are very disappointed with service provided by Manager of leicester branch called Mr. ALI. He messed up with my address for delivery. In first he put financial address on delivery address. Then he asked for proof of address to change delivery address and then he put first line of address is correct and post code wrong. So he made my delivery 3 weeks late than they have arranged in first. I really appreciate and happy with the store sales boy called Taha. He gave us good sales service when we visited but disappointed with the manager. And main important thing is he never come over the phone and try to solve the problem. Mr. Ali is very bad manager. Thank you Scs. Never recommend others.

Very helpful in every way👍

The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past our house to another delivery. They were as frustrated as we were!

Anita knew her job very well and we were very happy to deal with her

Came within time frame was friendly and didn't take long to put settee together

The day of arrival, they arrived nice and early in the day, so I could do other things afterwards.
They worked efficiently and were polite and cheerful.