poltronesofà - Scunthorpe Avaliações 

805
O TrustScore é 4.5 de um total de 5

4,6

Lakeside Retail Park, Lakeside Parkway, DN16 3UA Scunthorpe, North Lincolnshire,, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The 5 stars is for our interaction with the staff at the Scunthorpe store. Very helpful & knowledge. Great service. However, I would not give the experience we had on the website anything more tha... Ver mais

Avaliado com 3 de um total de 5 estrelas

The staff in the shop were very pleasant and helpful. When the suites were delivered one settee had a dirty mark on it that the driver pointed out and he made an attempt to clean it.The process for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It is hard to give a detailed review as our order is not due until early October when are visit to the Scunthorpe store was on the 3rd July. We were looking to replace a leather suite. The store was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service throughout from the store purchase to delivery. Store staff friendly, knowledgeable and helpful. Not a high pressure experience at all. Kept informed at every stage and my sofa was de... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Scunthorpe

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Lakeside Retail Park, Lakeside Parkway, DN16 3UA, Scunthorpe, North Lincolnshire,, Reino Unido

  • 01724 290910

4,6

Excelente

O TrustScore é 4.5 de um total de 5

805 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(805)

17.380 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service from the shop and…

Great service from the shop and delivery.

9 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

These comments are specifically for SCS Scunthorpe …

These comments are specifically for Alan and Rash at the Scunthorpe store. Both these guys bent over backwards to help us with chairs, sofas, tables and carpet - I cannot come d them highly enough for their advice and patience !

6 de abril de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Fabulous friendly service 👌

Fabulous friendly service 👌

7 de abril de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

The whole experience was great, no pressure sales, no following us around, the guy who served us only approached us when we were ready. He was friendly, informative and very in tune with our needs in regard to purchasing a recliner chair for my husband, nothing was too much trouble, I feel that furniture shop staff have got the it just right regarding selling, and not pressuring you as soon as you walk in, we sat with our salesperson very comfortably with tea and coffee made for us, he was incredibly helpful, priced every single version of the furniture we looked at to compare cost. We were happy to purchase our furniture following a very in depth conversation as to what was included in the sale. A very smooth and enjoyable experience!

5 de abril de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service, very friendly and efficient, I would 100% recommend the guys that delivered

5 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 4 de um total de 5 estrelas

Helpful

Helpful, friendly and not too pushy.

29 de março de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

A great shopping experience without any…

A great shopping experience without any pressure matched by a great delivery service.

22 de março de 2024
Avaliação não solicitada
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 4 de um total de 5 estrelas

Helpful staff

Nice clean and relaxed showroom with plenty of choice. Staff left me in peace to look around before offering assistance and when he did, he was very helpful which made my purchase hassle free, definitely recommend to friends 👍🏻

28 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Offers a good shopping experience.

Emma was very friendly but not pushy. Impressively , she remembered us from a previous visit a couple of weeks earlier which made the experience much more personal. She was knowledgeable about the sofas on sale and explained the different guarantees that came with the suite very clearly.
The store manager (apologies to him as I never caught his name) was also very knowledgeable and helpful when it came to the final sale.
Overall, a very pleasant shopping experience.

24 de março de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Promt and courteous service

Promt and courteous service. Zero percent interest instalments.

18 de março de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Excellent service throughout- did not…

Excellent service throughout- did not pester when looking around the store but available when requested to answer any questions. Excellent delivery service really like the time slot as allows flexibility. Delivery guys really friendly and cleared away the packaging. Told they had stepped in to deliver last minute so really appreciated that to avoid disappointment. Thank you🤗

22 de março de 2024
Avaliação não solicitada
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

It’s about the customer needs

Came in recently with mum to buy a two seater sofa, the salesman was extremely friendly knowledgeable and helpful. We were all set to buy a merial 2 seater sofa then had a change of heart and wanted to look at the leather ones. Salesman was brilliant, very understanding and proceeded to assist us. Brilliant service.

12 de março de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 1 de um total de 5 estrelas

Payment taken for carpet no longer stocked.

Surveyor priced up job. Payment was taken in full and advised a call would be received to arrange fitting. When call came it was to advise carpet no longer stocked. Had to call customer services to request full refund.

8 de março de 2024
logotipo da poltronesofà - Scunthorpe

Resposta da poltronesofà - Scunthorpe

Good Morning, 


I hope you are well and thank you for your review. 


Please accept my deepest apologies for any inconvenience this may have caused. 


Looking into your account, I can see the order has now been cancelled and a refund has been issued to your card.


Thank you for choosing us and we hope to see you again in the future.


Kind Regards
Tegan
Customer Experience | ScS

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