SecureSpend.com Avaliações 

139
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

After half a day of fighting with transactions failing left and right due to "Security Policy" errors, and a call with customer service, I realized that their prepaid visa cards were practically usele... Ver mais

Avaliado com 1 de um total de 5 estrelas

The SecureSpend website has no option to add or update your name and location. Without a name and location associated with the gift card, the card may be rejected. There is no customer service. None!... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased a secure spend gift card on 9/3/26. Went to activate it and had to call customer service. I was told funds weren’t available. I had to email my receipt, front and back of card purchased plus... Ver mais

Avaliado com 1 de um total de 5 estrelas

Received several SecureSpend cards as gift cards. Problems arose immediately: when you try to check the balance you receive a message: "A system error has occurred. Please try again later." You get... Ver mais

Detalhes da empresa


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

139 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,3

Todas as avaliações

(139)

51 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Nice Secure Spend Gift card

Nice Gift card no money stolen from my secure spend gift card like "GiftCardMall did" also gives you the ability to create your own pin too Secure Spend is a safe giftcard your money is secure

2 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst prepaid card ever

Worst prepaid card ever! can't use it, can't check the balance and if you have a problem, than you can write them (on paper), welcome to the time before electricity

20 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought and Paid for a SecureSpend Card…

Bought and Paid for a SecureSpend Card at Dollar General, put on $100.
Went to use the card and it was empty. Said the money was spent on multiple transactions at playstation.com.. tried to use phone service, until secure spend blocked my phone number, they said my number could not be serviced at this time. And the webpage wouldnt allow me to log in with card info. It said a system error has occured and try again later. So either the card was hacked, or it seems the company is frauding me. Im inclined to believe the company itself is a scam.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought this in urgency from Walmart

I bought this in urgency from Walmart. 350$
Try to use in different place. It’s declined again And again
I checked online there’s two transactions history once 50$
And second one is 300$
I never share my card information to anyone
How come in one shot 350$ disappears.
And interesting thing is. I’m in Tx and card used in NJ poker club.
Big scam
Please don’t buy this.
I try to call customer care and there is no way to contact. I file dispute and it’s saying expected date 6 July. I mean seriously?

10 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SECURE CARDS ARE USELESS. MERCHANT DOES NOT SUPPORT RETAILERS OUTSIDE OF US! Card won’t work with HP, Walmart, EBay, Amazon.

Just purchased secure spend Visa card. Tried to use the card and it won’t let me. I looked into this and I’m not able to use this card outside of the United States. It seems that Amazon, hp, etc everything that I purchased this card for will not work. I’m not certain where I can use this useless card at. Why would a merchant do this. I’ve never had an issue with using any prepaid card before when I’m on these sites. How ridiculous. Really need to read the small print of these cards and check their reviews first. So far vanilla and secure spend are crap. Think I’m gonna go to Walmart and start loading money onto a Walmart card. Then I know it will work

6 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Securespend is a scam

Securespend is a scam , I wish I read reviews before purchasing . I purchased a $500 gift card , I only used $2.07 and then I reported the unauthorized transaction which was refunded back to a new gift card. I only spent $52 and $444 were gone again with unauthorized transaction.Now I only want to get my refund in paper check because I don't trust this scammers anymore. Stop purchasing this gift card, keep your money

1 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THESES THIEVES ARE CUSTOMER SERVICE REPRESENTATIVES…

THESE THIEVES ARE THE CUSTOMER SERVICE REPRESENTATIVE WHEN YOU CALL, THEY ASK FOR YOUR CARD INFO SO THEY CAN STEAL YOUR FUNDS LATER WHILE YOU ARE ASLEEP THEY STOLE MINE 2:43 AM 3/25/25 $150.00 THE REPRESENTATIVE ASKED FOR THE EXPIRATION AND CVC CODE TO MY CARD I ASKED FOR WHAT HE NEEDED ALL THAT FOR HE STATED TO SEE IF IT'S ACTIVATED. HE WAITED TILL I WAS SLEEP 2:43 THAT MORNING TO STEAL MY $150.00 DON'T BY THIS CARD!!!!!!!!!!!!!!!!!I PROMISE THEY WILL REAP EVERYTHING THEY ARE SOWING!!! VEGENCE IS MINE THUS SAID THE LORD! I would leave NO stars if this card IS useless and cannot be used anywhere online or in person it’s useless. Why aren’t these people in jail!!? FDIC, comptroller's office, attorney general, governor's office get office your ass and arrest the thieves!!

25 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Customer service if theres a problem

I purchase this card and it was hacked that night with an online gambling purchase for almost the total amount of the card. I called to alert the company right away for the unauthorized purchase. They took my information to report a fraud case. The online portal says it will be resolved in two months. Totally Unacceptable!!!!! I want my money back as I am traveling and that was my cash. The online website is always crashing and to customer phone lines are down or say the card number is incorrect again and again. Total scam product and not sure how it can be associated with VISA name. I suggest the company issues a pin to card purchaser to verify/ authorize purchases. Will be filing a complaint with the Better Business bureau next.

21 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would leave a negative if possible…

I would leave a negative if possible and these are the same people that regulate Facebook the meta corp if that makes you feel better. This card is useless and Cannot be used anywhere online or in person it’s useless . Why aren’t these people in jail !!? Hello fdic, comptrollers office, attorney general , governors office get office your ass and arrest the thieves!!

10 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They don't work in any website

They don't work in any website, they are advertised as ready to use in most websites but they aren't, all transactions get declined and when you call customer service they only say that is due to security reasons that happens, they don't offer any solution just to try it somewhere else even though they aren't sure it'll work.

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM SCAM SCAM SCAM SCAM

I give this a zero but had to give it a 1 to write my review. You people have scammed tons of people out of money including me. As the others said I put money on the card kept trying to use it and kept declining it. Finally accepted less than a dollar transaction and when I tried using it again declined declined declined. If you call the 01 833 number on the back of the card it gives you the run around. DO NOT PURCHASE THIS CARD SCAM SCAM SCAM

23 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WORST PREPAID CARD - DO NOT BUY

TL;DR - This company is a total scam and should be avoided at all costs.

If I could rate this 0 stars, then I would have done so instantly.

For a bit of context, I was gifted this card on my birthday by my sister & her boyfriend. When I tried to make a purchase online, it rejected. I then double-checked that I put everything in correctly, only to find out it still rejected. The payment itself was about 20$, and the card had 50$ loaded into it, so it should have gone through, right? WRONG. Apparently, for whatever unknown reason, it still refused to go through despite my best efforts.

After reading through other reviews, as well as searching for help online, I come to find out: THIS IS TOTAL BS AND A SCAM. I was considering calling their customer support line for help, but was dissuaded by other reviews and posts made online complaining that customer support got absolutely nowhere. Any videos/blogs regarding any potential issues were either AI-generated, or utterly useless, as a site literally PRETENDING to be SecureSpend themselves (oh but they have a disclaimer at the bottom so legally they cant get sued!!!) tried redirecting me to a part of the actual SecureSpend website that DOES NOT EXIST.

In the future, I will 100% alert my sister and family members about this scummy company and to avoid ever buying another prepaid card from them, as $50 has effectively gone down the drain with seemingly no way to recover said money or spend it.

To anyone considering buying one of these cards: DON'T. GO THE OTHER WAY AND RUN AS FAST AS POSSIBLE. I genuinely hope you have enough braincells to realize that this is a total scam and any attempts at resolving your problems are futile and could give you anger issues later down the line by dealing with the most insufferable company and insufferable website on this planet. Find a different prepaid card company, or better yet: just directly get a gift card for the website you want to spend it on.

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I had a terrible experience that feels…

I had a terrible experience that feels like a scam, and I am considering legal action. I purchased a $350 gift card at Walgreens (Secure Spend). Within one minute of buying the card, the funds became ineligible and were frozen. How is it possible for a gift card to be frozen?

I called the number on the back of the card, but the service was unprofessional. I was informed that the line was recorded, and I had to confirm my zip code and full name ten times. After ten business days, I was told that the card had been returned due to an incorrect zip code. How could they know it was returned, and how was I supposed to provide a prepared answer?

Now, after a month of waiting, I am still without my funds and am preparing to take legal action.

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Card does not work - company giving run around

I brought a card at walmart canada and put $500.
The receipt indicates that it is activated. When trying to use it, it say invalid card. Call company, they say I will need to wait 30 days. I have sent the card info and receipt to company. Called them to speak to a manger, since their supervisor giving me a around. They won't let me speak to anybody besides a supervisor. They just hang up.

28 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought a card and they "locked it"…

I bought a card and they "locked it" because I tried to shop online and the charged did not go through. I called and foreigners kept acting like they couldn't just take the hold off (like all other banks do) and they needed my information (full name and address). I explained that I didn't want to give that information out and the whole reason for buying prepaid cards is to protect information. They threatened to keep my money if I didn't give them the information they demanded. This is theft and stupid. You can clearly unlock an account if you can lock one. These companies are just trying to bully everyone into giving up their data and its sick.

27 de janeiro de 2025
Avaliação não solicitada

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