Selco Builders Warehouse Avaliações 1.559

Libby was fantastic so helpful and went out of her way to locate products in other stores

Good price online, just received delivery of paving slabs bang on time as promised (unlike some suppliers!) which of course is crucual when you're on a job and time is everything! Friendly lads delivering, haven't checked the whole pallet yet but the paving slabs do look in good shape.

Brilliant service and stock. Delivered on time with a smile

Amazing staff very accommodating

Old Kent road is the best

I shop regularly at selco Tottenham, have account with them, always happy, customer service is great problem solving and helpful

Great customer service, very helpful staff members. Deliver on time & all stuff in good condition & correct. ✅ 10/10.

Very helpful

Paul and Diane (I think was the ladies name. Are always professional and very helpful

I forgot to add c4 ton of sand and 34 cement on a Friday and done a click and deliver but couldn’t deliver it on a Saturday so they rang me and managed to get it out the same day within a couple of hours, made my weekend

To Whom It May Concern,
I’ve been a loyal Selco customer for years, and while I’ve always found your pricing competitive, recent experiences suggest your policies are becoming increasingly anti-customer—especially for trade professionals like myself.
Your in-house rules seem rigid to the point of being impractical. For example, during forklift operations, staff have taken to shouting orders at customers. That kind of tone is unprofessional and frankly insulting—we're experienced tradespeople, not schoolchildren, and we understand the importance of health and safety.
Your delivery restrictions are equally frustrating. On a recent job site—with full concrete trucks, a 35-tonne skip, diggers, and pump lorries present—your driver refused to drop materials onto a clearly solid driveway, insisting on kerbside delivery only. That order was cancelled on the spot. Result? Selco lost out on nearly £70,000 worth of business on that project alone.
Today, I tried to collect 200 bricks. Only after I paid was I told there’d be a 20–30 minute wait due to another delivery being unloaded. No flexibility, no workaround—just a flat refusal to bring out a single pallet. Again, order cancelled. I took my business elsewhere.
Your sheet material cutting policy is another example of how customer value is being eroded. You’ve gone from four free cuts and 50p thereafter, to just two free and £1 per cut—regardless of how many boards I purchase. Where’s the logic or loyalty reward in that?
Let me be clear—I’m not saying I won’t use Selco again, but it’s becoming increasingly difficult to justify it. The service feels like it’s tailored more toward DIY customers than serious tradespeople. All I want is:
Reasonable delivery flexibility
Straightforward collections
Respectful, professional communication
Pricing and services that reflect the volume of business I bring
Without trade customers, there is no business. I urge you to rethink these policies before more of us take our trade—and our money—elsewhere.
Sincerely,
Cris williams

The staff at selco, marsh barton exeter were incredibly friendly and helpful, particularly michael and jack. you could tell that they were happy working for the company.

Order online for collection , received a message ready to collect to find the item was not in stock. Only a 2 hour round trip wasted.

Selco in Llanishen
5 star
Helpful staff
Mike and Sarah went above and beyond for us

Excellent customer service

A delivery came for me today. The driver threw everything on the ground. Everything is broken.

I have used Selco for years .
They offer a great range of trade products.
The monthly trade deals are always worth a look.
They deliver locally too
Staff are always in my experience really approachable and professional.
Everyone I’ve been in has a lovely cafe in too .
I always highly recommend Selco

Great customer service. Sorted what I needed and went the extra mile. Thank you Adam and Anna

Great experience at Selco Elland Road. Tanya, one of the sales reps in store went above and beyond sorting a complex order for me from external tile suppliers. Nothing was too much effort and she managed to save me some decent money after ringing round and speaking with managers. Great service and an asset to your team. Well done Tanya and Selco Elland Road