Sell Your Laptop Avaliações 

204
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Used a few times now to sell 5 laptops at a time, Excellent Service you get a Text message saying Devices have been Received and the Techs all reviewing. Once reviewed you get Paid. Only issue l hav... Ver mais

Avaliado com 3 de um total de 5 estrelas

Process of getting device to you was easy. However, you could do better with having a clearer description of what you consider 'faulty'. I selected Good condition because the device was functioning, y... Ver mais

Avaliado com 5 de um total de 5 estrelas

The whole process from getting a quote to getting paid took only a few days, with the longest part of the process being the free shipping (which is arranged by SYL). I'd given an honest appraisal of... Ver mais

Avaliado com 5 de um total de 5 estrelas

From entering the details of my laptop through to transferring the cash into my account the process was seamless. The whole process took 6 days which included a weekend. The courier collected the devi... Ver mais

Detalhes da empresa

  1. Serviços e Manutenção de Computadores

Escrito pela empresa

We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 71% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(204)

73 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

DO NOT TRUST: Company stole cable and papers

I sent my lenovo laptop across having an initial quote of £130, once they had the laptop this was reduced down to £40 due to a screen issue which I had never noticed myself. I declined the offer and was quickly contacted and offered £75 for the laptop instead, such a big increase so soon made the £40 offer seem disingenuous . I still declined this offer and asked for them to send the laptop back. When the laptop was returned it was without its original packaging or paper instructions I had sent with it, more importantly the lenovo charging wire was missing and had been replaced by an unbranded cable which does not even fit my laptop. This company stole from me. I have only became aware of this recently as I had not checked the returned box until now.

3 de agosto de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Hi Oliver

Im very sorry to hear this has happened.

Regarding the revision, you were emailed a picture showing the pressure marks which can only be seen on certain colour back grounds, due to this the AI will revise the price to faulty.

As you declined, in some cases we can offer more but if we cant then we will return free of charge.

Regarding the paper work, we do ask that this isn't sent as it can get damaged in transit or lost, we dont need this and no value id lost or gained from having it.

Finally on the charger, if you email us with your address we can send you a branded lenovo charger, the OEM will work the same and be brand new but our intention was never for you to think we have stolen from you.

Avaliado com 1 de um total de 5 estrelas

Would give zero stars if I could

Would give zero stars if I could. That guy taking the calls needs to be sacked. Said he’d get back to me and I booked to sell my laptop 5 days ago! Where is the payment!

19 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Hi Serg

My name is Sam and I am the manager who would have taken the call I expect as I take most calls.

My apologies you feel that myself or another staff member should be sacked due to DPD not arriving to collect your laptop but we only have so much control over when they will arrive.

I did search to provide an update on payment but cant seem to find anyone on our data base under Marcelo or Serg.

If you could email us I would be happy to update with details as we are all up to date with payments.

Avaliado com 1 de um total de 5 estrelas

Not helpful

Not helpful, do not answer the phone after being advised they would get back to me. Customer support lacking

21 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Hi Emily

Sorry we didn't get back to you but our email support is better and we would have updated you on this when you called.

If you have any queries then please feel free to email us or ask for myself Sam and I will be happy to help.

Avaliado com 4 de um total de 5 estrelas

Christine

The company arranged the collection very well — they sent someone to pick up the item and took care of the packaging, so I didn’t have to worry about finding materials myself. The whole process, including the payment, was quite fast. There was a small issue because I gave the wrong account number, which caused some delay in receiving the payment. But Sam was very helpful and resolved the problem for me, which I really appreciate. Overall, I’m very satisfied with the service!

26 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 2 de um total de 5 estrelas

condition definitions are misleading

Some things worked well - pickup was fast and reliable, payment also made quickly. However I had been quoted £28/30 depending on whether the condition was good or excellent, this was downgraded to £6 and faulty because of scratches (not cracks) on the casing. This isn't in accordance with the definitions of condition stated on the website where only cracks would be defined as faulty, so I have been misled. I was asked to accept the new price but only given 48hrs and not told I had a 48hr window, after which it went through automatically. I tried to raise this with the company as they advertise live chat mon-fri 9-5 but it was unavailable in those hours. Messaged them instead, its now been a week and heard nothing back. Not impressed.

Update 19/09: after the company's comment below to get in touch again I emailed them on 11/08 with the details but have not had a reply.

3 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

I am sorry but in some cases the AI can automate the price incorrectly.

Please email us and I'll be happy to update the price if the conditions were good and you have been paid as faulty by mistake.

Avaliado com 5 de um total de 5 estrelas

Definitely recommend

First search result for selling a laptop. Easy to book, arrange pick up and receive payment. They sort everything for you and give honest evaluations. Great communication, definitely recommend.

11 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Great working with this company

Great working with this company – professional, efficient, and reliable. Looking forward to future projects

10 de março de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

We recentReliable and Efficient Bulk Laptop Recycling Servicely worked with…

We recently worked with SellYourLaptop.co.uk to recycle a batch of over 50 old laptops as part of our office tech refresh, and the entire process was seamless from start to finish.

From the initial enquiry, their team was responsive, professional, and well-organised. They provided a competitive quote quickly and arranged secure collection at a time that suited us. The data destruction certificates for each device gave us full peace of mind around compliance and data security – a crucial factor for our business.

What really stood out was their transparency and efficiency. There were no hidden charges, and the agreed payment was processed promptly once the devices were inspected. It's clear they specialise in bulk tech buybacks and know exactly what businesses need.

If you're an organisation looking to offload IT equipment responsibly and get fair value in return, I highly recommend SellYourLaptop.co.uk. We’ll definitely be using them again for future tech refresh cycles.

30 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 2 de um total de 5 estrelas

The quote is a honeytrap

They never have any intention of giving you the price on the website.

7 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Hi Rob

Im sorry you feel this way but you are shown why the orice has been revised ad we are completely transparent and also if you are not happy, we can return to you free of charge.

We can only provide the price on the website if the condition is as stated and if it isn't we cant sell for as much so need to revise or we will lose money.

Avaliado com 5 de um total de 5 estrelas

Recommend

Good company- easy to reach with any queries, laptop in working condition even though it was one they don’t accept still offered £20 after calling them

4 de julho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Very fast service

Very fast service, they safely collected my laptop from my address and paid the amount the next day.
💯 recommended

2 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Completely effortless

Completely effortless! I’ve never come across a company that was completely transparent and made the process as simple as possible. Will definitely be using again.

17 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Very straight forward system

Very straight forward system. It took less than a week from logging the collection to receiving the payment. Wouldn’t hesitate to use them again.

13 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience, great communication, fair price and speedy payment. All the process is fantastic thank you

10 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 4 de um total de 5 estrelas

Satisfied with the service

Collection of my broken laptop was very easy - no packaging was required as the courier collecting it had everything needed. I received an email and a text a few days later to say my laptop had been received and it was being processed. I waited to get an email or a text again to let me know how the process was going.
A month later I hadn't heard anything, so I did call to see what was happening. I was told that on the day they sent me the email and text, was actually the day that a payment had been made to me.
Upon checking my online banking, the payment was there.
I am very impressed with how quickly everything was taken care of, but the communication needs tweaking! The email and text that I received said it was being processed, which I took to mean that they were checking my laptop to see if it was as I had stated, not that they had processed my laptop and that a payment would be made - I think that's where the confusion was.
I would gladly use this service again and also recommend to others.

9 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

Avaliado com 5 de um total de 5 estrelas

Easy Process and Fair price

Very easy process and communication from the company is good. Very fair price offered for a quick sale. Would definitely recommend.

1 de junho de 2025
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much

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