Used a few times now to sell 5 laptops at a time, Excellent Service you get a Text message saying Devices have been Received and the Techs all reviewing. Once reviewed you get Paid. Only issue l hav... Ver mais
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Veja o que dizem as avaliações
Process of getting device to you was easy. However, you could do better with having a clearer description of what you consider 'faulty'. I selected Good condition because the device was functioning, y... Ver mais
The whole process from getting a quote to getting paid took only a few days, with the longest part of the process being the free shipping (which is arranged by SYL). I'd given an honest appraisal of... Ver mais
From entering the details of my laptop through to transferring the cash into my account the process was seamless. The whole process took 6 days which included a weekend. The courier collected the devi... Ver mais
Detalhes da empresa
Escrito pela empresa
We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.
Informações de contato
13 Hollands Road, Suffolk, CB9 8PU, Haverhill, Reino Unido
- 01440784570
- info@sellyourlaptop.co.uk
- www.sellyourlaptop.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service paid out with in 4…
Excellent service paid out with in 4 days highly recommend

Resposta da Sell Your Laptop

Resposta da Sell Your Laptop
DO NOT TRUST: Company stole cable and papers
I sent my lenovo laptop across having an initial quote of £130, once they had the laptop this was reduced down to £40 due to a screen issue which I had never noticed myself. I declined the offer and was quickly contacted and offered £75 for the laptop instead, such a big increase so soon made the £40 offer seem disingenuous . I still declined this offer and asked for them to send the laptop back. When the laptop was returned it was without its original packaging or paper instructions I had sent with it, more importantly the lenovo charging wire was missing and had been replaced by an unbranded cable which does not even fit my laptop. This company stole from me. I have only became aware of this recently as I had not checked the returned box until now.

Resposta da Sell Your Laptop
Would give zero stars if I could
Would give zero stars if I could. That guy taking the calls needs to be sacked. Said he’d get back to me and I booked to sell my laptop 5 days ago! Where is the payment!

Resposta da Sell Your Laptop
Not helpful
Not helpful, do not answer the phone after being advised they would get back to me. Customer support lacking

Resposta da Sell Your Laptop
Christine
The company arranged the collection very well — they sent someone to pick up the item and took care of the packaging, so I didn’t have to worry about finding materials myself. The whole process, including the payment, was quite fast. There was a small issue because I gave the wrong account number, which caused some delay in receiving the payment. But Sam was very helpful and resolved the problem for me, which I really appreciate. Overall, I’m very satisfied with the service!

Resposta da Sell Your Laptop
condition definitions are misleading
Some things worked well - pickup was fast and reliable, payment also made quickly. However I had been quoted £28/30 depending on whether the condition was good or excellent, this was downgraded to £6 and faulty because of scratches (not cracks) on the casing. This isn't in accordance with the definitions of condition stated on the website where only cracks would be defined as faulty, so I have been misled. I was asked to accept the new price but only given 48hrs and not told I had a 48hr window, after which it went through automatically. I tried to raise this with the company as they advertise live chat mon-fri 9-5 but it was unavailable in those hours. Messaged them instead, its now been a week and heard nothing back. Not impressed.
Update 19/09: after the company's comment below to get in touch again I emailed them on 11/08 with the details but have not had a reply.

Resposta da Sell Your Laptop
Definitely recommend
First search result for selling a laptop. Easy to book, arrange pick up and receive payment. They sort everything for you and give honest evaluations. Great communication, definitely recommend.

Resposta da Sell Your Laptop
Great working with this company
Great working with this company – professional, efficient, and reliable. Looking forward to future projects

Resposta da Sell Your Laptop
We recentReliable and Efficient Bulk Laptop Recycling Servicely worked with…
We recently worked with SellYourLaptop.co.uk to recycle a batch of over 50 old laptops as part of our office tech refresh, and the entire process was seamless from start to finish.
From the initial enquiry, their team was responsive, professional, and well-organised. They provided a competitive quote quickly and arranged secure collection at a time that suited us. The data destruction certificates for each device gave us full peace of mind around compliance and data security – a crucial factor for our business.
What really stood out was their transparency and efficiency. There were no hidden charges, and the agreed payment was processed promptly once the devices were inspected. It's clear they specialise in bulk tech buybacks and know exactly what businesses need.
If you're an organisation looking to offload IT equipment responsibly and get fair value in return, I highly recommend SellYourLaptop.co.uk. We’ll definitely be using them again for future tech refresh cycles.

Resposta da Sell Your Laptop
The quote is a honeytrap
They never have any intention of giving you the price on the website.

Resposta da Sell Your Laptop
Recommend
Good company- easy to reach with any queries, laptop in working condition even though it was one they don’t accept still offered £20 after calling them

Resposta da Sell Your Laptop
Really easy to sell and get paid
Really easy to sell and get paid, impressed with the level of customer service and advice provided.

Resposta da Sell Your Laptop
Very fast service
Very fast service, they safely collected my laptop from my address and paid the amount the next day.
💯 recommended

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Completely effortless
Completely effortless! I’ve never come across a company that was completely transparent and made the process as simple as possible. Will definitely be using again.

Resposta da Sell Your Laptop
Very straight forward system
Very straight forward system. It took less than a week from logging the collection to receiving the payment. Wouldn’t hesitate to use them again.

Resposta da Sell Your Laptop
Selling was too easy on this portal
Selling was too easy on this portal. Friendly staffs over email

Resposta da Sell Your Laptop
Amazing experience
Amazing experience, great communication, fair price and speedy payment. All the process is fantastic thank you

Resposta da Sell Your Laptop
Satisfied with the service
Collection of my broken laptop was very easy - no packaging was required as the courier collecting it had everything needed. I received an email and a text a few days later to say my laptop had been received and it was being processed. I waited to get an email or a text again to let me know how the process was going.
A month later I hadn't heard anything, so I did call to see what was happening. I was told that on the day they sent me the email and text, was actually the day that a payment had been made to me.
Upon checking my online banking, the payment was there.
I am very impressed with how quickly everything was taken care of, but the communication needs tweaking! The email and text that I received said it was being processed, which I took to mean that they were checking my laptop to see if it was as I had stated, not that they had processed my laptop and that a payment would be made - I think that's where the confusion was.
I would gladly use this service again and also recommend to others.

Resposta da Sell Your Laptop
Easy Process and Fair price
Very easy process and communication from the company is good. Very fair price offered for a quick sale. Would definitely recommend.

Resposta da Sell Your Laptop
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