Sell Your Laptop Avaliações 

Amazing service will definately recommend

I have to be honest, very unhappy with original quote then offered almost £20 more miraculously and there were no major faults as stated. Poor communication.

Very very easy to do. Used their online estimator. They arranged and paid for collection the next day. Courier turned up with padded box. They confirmed receipt the next day and then the following day money in my account. Would recommend.

Great communication and happy with the offer price. Would definitely recommend

great fast service, good communication and extremely fast payment.

I've used these guys a few times, and each time they have been excellent. My laptop was picked up by DPD (albeit a slight issue with the courier), but as soon as it was sent off I received payment within the time frame, at the amount they quoted! Would definitely use again.

Collection arranged no packaging required which was great. Kept up to date on receipt of laptop and testing and payment received very next day from sending. Payment received was as told on website. Very smooth and efficient will be using again in future, highly recommend!

They offered a fair price. And when I received what I thought was under the agreed price, the owner replied to my email with a phone call and politely explained that I had typed in the wrong details! I still received a fair price, so I really can't fault this company.

Great company, where great with communication and talked through the change in price due to a fault on my end. Really quick to help and would use again

Sellyourlaptop.co.uk has excellent customer service. they helped me substantially for my windows 11 stream ak051sa refurbished laptop that is too old to sell, they negotiated very well for my laptop which was below the criteria for their company, really helpful because I wanted my laptop returned but because of their insistence they changed my mind completely.

I have used Sellyourlaptop multiple times! Great company. Always keep you informed! And don’t delay with any payments. Dealing with Sam and the team is effortless and simply a pleasure.

Highly recommend.

It was great doing business with them i sent my camera mistakenly it was supposed to be for someone else they even had to ship it over to me, they are trustworthy

Great service

Good service.i was provided with a good quote

I have used other companies, but these guys are the quickest and best. I haven't had issues in the past but this time DPD let me down, I called sellyourlaptop and the customer service was excellent, sorted it out very quick. 10/10

Would happily use them again in the future. Even with the Easter weekend and issues with the courier the company kept me updated regularly. The gentleman I spoke to was polite, clear and honest at every stage, a level of transparency you don't get from most places these days as they care about doing a good job. Would recommend 100%

My laptop was collected a week ago, There has been a delay because of dpd and the bank holiday. I spoke to Sam a couple of times as I was concerned my laptop was lost. But turns out dpd sent it to the wrong place and he was hurt by the silly 1 star reviews which are out of their control and people haven’t received the money. I was very understanding about this never got angry with them. And Sam was so helpful even has paid me whilst still waiting for my product.these things happen and people should be more considerate. I highly recommend them and I will 100% use them again in the future. I found the whole experience extremely pleasant and Sam’s customer service was 2nd to none. Please ignore the 1 star reviews from the inpatient and rude customers. Keep up the great work guys. Michael

Excellent service, good communication and great prices quoted

It’s now been a whole week and I still haven’t received any payment. I sent my machines on Tuesday and they didn’t arrive until yesterday, Monday. The timeframe they give you is false and cash within 48 hours. It’s now been a week.

Very disappointing

Incompetence.
I got a quote and booked a collection for my laptop. They used DPD, and on the day of collection the driver didn't show to collect and lied by marking the parcel "refused/not required" in spite of the fact that we waited indoors watching out for him.
Now, that's not the fault of sellyourlaptop, so I contacted customer service and explained what happened, trying to get a new booking since there was no option to do that with DPD. Their customer service turned out to be terrible and incompetent. First they told me they were passing my case over to warehouse. After no further response I emailed again asking for an update and got a rep asking for DPD proof of collection and I had to explain again that it hadn't been collected... yep, it's one of 'those' customer services where they don't even know your case each time you speak to them. After a couple more responses going nowhere, and it was now 5 days since I'd booked it originally, I gave up and used a different company that were actually competent.
EDIT: to respond to their reply which they edited and added "As always we guarantee payment within 24 hours and once the item was received the item was tested and paid within the time frame." This is a lie! As you can read from my original review, they never got my laptop in the end so they didn't receive it or test it or pay anything in any time frame. Again: I gave up after days of pointless emails with them and sold my laptop to a different company instead.