Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy... Ver mais
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Veja o que dizem as avaliações
Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Ver mais
A empresa respondeu
Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Ver mais
DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called coun... Ver mais
Detalhes da empresa
Informações de contato
Unit W1, Westpoint, WS9 8DT, Walsall, Reino Unido
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super quick delivery and lovely…
Super quick delivery and lovely customer service, would definitely order from sensory toys again!
Customer Service is non existent.
Customer Service is non existent.
Impossible to speak to a human if there's a problem, if you call you get an AI assistant that will not connect you anyone and if you email you get a ticket that says 2 to 3 days response but they don't respond.

Resposta da sensoryeducation.co.uk
Great website for sensory lights and…
Great website for sensory lights and easy to navigate
I ordered three items from [Company] in…Half my order never arrived, no refund since May and no reply
I ordered three items from [Company] in May 2026: Chew Buddies 6pk, 2x Bendy Wild Animal Friends and 2x Break-Away Bite Bands (Set of 6). The order total was £64.87.
Only the Chew Buddies arrived. The Bendy Wild Animal Friends and the Bite Bands never came, and together they're worth £39.88.
I've contacted customer care several times since then and haven't had a single reply. It's now October, almost five months later, and I still have no missing items, no refund and no explanation.
The company took full payment for goods it didn't deliver and has ignored every attempt to sort it out. That's simply not acceptable. I'd strongly advise other customers to think twice before ordering, especially if they're buying sensory or support items for a child who needs them.

Resposta da sensoryeducation.co.uk
Terrible - ongoing issue
I was asked to order some items from this company for our SEN children at school. Half of them didn’t arrive. I’ve been chasing a refund for 3 months - after reading other reviews it seems I’m not the only one - I put in a dispute with the credit card company and am now being sent demanding emails and very rude responses to my emails. Requested a phone call because you can’t get past their automated phone system. Nothing - just more emails threatening court action. TERRIBLE company - don’t use them.

Resposta da sensoryeducation.co.uk
Super quick delivery and my daughter…
Super quick delivery and my daughter loves her Lolli 🙂
Excellent service .
Items missing and no refund
Two items never turned up (went online and they are now out of stock so would explain why they weren't sent) Chased and chased and cannot get through to anyone by phone or email - they said on their online system they have provided a gift card which is not appropriate if they can't fulfil the order but even so no indication of where or how I can even use this credit I have supposedly been given - do not advise to purchase from this company.

Resposta da sensoryeducation.co.uk
It was easy to pay and great product
It was easy to pay and great product
Quick and efficient servicr
This company is a scam do not order…
This company is a scam do not order from them, I’ve paid by card on check out and they have since sent me several emails asking for an amount due , I’ve responded with no reply , I also complained about the products as it is not what was advertised. They have issued a warning for court action on something I’ve paid for . Absolutely horrendous what they are doing. I’ve flagged it with my bank and since they aren’t responding it looks like it will be legal action. All for an order of £40.

Resposta da sensoryeducation.co.uk
Speedy service
Speedy service. Great product. Very happy overall
Easy to order and great products
Easy to order and great products, authentic and as described
Quick delivery
Excellent site
Delivery packing could be improved
Delivery packing could be improved. All items were packed loose and not bubble wrapped, so the outer boxes arrived bashed (not ideal for a gift).
Love this website
Love this website, they were more than happy to help me when one of my squishies got broken, quick on shipping and really good variety on items, we will be shopping here again!
Good deal and fast delivery
I really liked the fluffy squeezy balls. The price was really good compare to other websites and the delivery was very prompt. Thanks.
Rainbow Projector
I Love the products which I purchase for my Autistic Grandaughter
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