sensoryeducation.co.uk Avaliações 

2.735
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy... Ver mais

Avaliado com 1 de um total de 5 estrelas

Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called coun... Ver mais

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(2.735)

1.760 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Repeatedly being hounded with…

Repeatedly being hounded with threatening and factually incorrect emails for a debt I do not owe. In short, order not delivered, requested cancellation of order and refund, refund received, (surprisingly given other reviewers accounts of having to chase refunds), and I considered the matter to be closed at that point. But no, I have now received dozens of emails trying to get the original payment back that you refunded me? Sensory Education please DO take me to court, I have no debt owed, you have received lots of emails from me about this and have not replied. I have kept ALL relevant evidence. This is a truly diabolic company, please AVOID.

10 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered sensory squishy toys

Ordered sensory squishy toys. We are very happy with them and the delivery was also earlier than expected. So we are overall happy with this company and will be using them in the future.

5 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and fast delivery

Excellent service and fast delivery! ⭐

My first time ordering from Sensory Education Toys, and I'm very happy with the experience! I needed to replace my autistic son's favourite fidget toy and, after searching everywhere, I finally found it on this website.

I ordered a few of the same toy, and they were dispatched the very next day and delivered quickly. Both my son and I are very happy! 😊

Thank you for the excellent service. I'll definitely be ordering again! 💛

7 de outubro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very disappointerd

Very disappointerd.
Website promises much but doesn't deliver
No delivery 8 weeks after order
No delivery update in account after initial order ackowledgement
No response to enquiry using their online form after 4 weeks, and requested order details already included after chaser enquiry at 8 weeks
Help line is an AI bot

9 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would rather avoid this lot than the plague

Trustpilot, can you tell me who we can report theft to? I am still waiting for a refund from June, when my parcel arrived with the jiffy bag open down side and nothing in it. It has been reported and I am being treated very badly.
As people who review the companies and give you the actual interactions with them, I request that a negative option should be available asw this shower deserve not a single star. How many people need to be scammed by them?

9 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order NEVER ARRIVED

Ordered on 11th of June a Bretton cushion trolley worth £315, paid with the school purchasing card and never received the product. tried so many times to contact, over the phone, with emails or through help centre but nothing and it's been nearly 4 months! I would advise everyone to stop buying from this company!

11 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order never arrived

My order never arrived. I exchanged several emails with customer service but they never managed to resolve the issue and stopped replying to me. I’m very disappointed that the sensory toys I ordered for my baby never arrived. As a new mum I just didn’t have the capacity to keep chasing for a refund so I just gave up and I feel like the company took advantage of this. To be clear, I paid for my order, didn’t receive anything, and the company did not refund me. Beware of using this company.

19 de abril de 2026
Avaliação não solicitada
logotipo da sensoryeducation.co.uk

Resposta da sensoryeducation.co.uk

Dear Sophie Ingram,

We're sorry for your experience and for the frustration caused. Please contact us through our help centre at https://www.sensoryeducation.co.uk/pages/contact with your order number and details of the issues raised so our team can look into them.

Kind regards,
Customer Care

Avaliado com 1 de um total de 5 estrelas

Absolute sham of a company!!

Absolute sham of a company!!! Placed an order for £398 on 25th September, had a dispatch email about 3 days later - then when I go onto track it says ‘thanks for letting us know this no longer needs collecting’. Called twice and speak to some stupid AI called Jessica, sent 2 emails and had nothing back!!! So, so far they have had nearly £400 of my money and absolutely naff all to show for it! Avoid at all costs it’s a sham

25 de setembro de 2026
Avaliação não solicitada
logotipo da sensoryeducation.co.uk

Resposta da sensoryeducation.co.uk

Dear Lauren,

We're sorry for your experience and for the frustration caused. Please contact us through our help centre at https://www.sensoryeducation.co.uk/pages/contact with your order number and details of the issues raised so our team can look into them.

Kind regards,
Customer Care

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