Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Ver mais
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Veja o que dizem as avaliações
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Ver mais
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .... Ver mais
I ordered two items for my 4 year old grandson’s 4th birthday . He has autism and I thought these would be ideal for him. One item arrived but the other worth £17 never appeared. I have contacted the... Ver mais
Detalhes da empresa
Informações de contato
Unit W1, Westpoint, WS9 8DT, Walsall, Reino Unido
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Items as expected
Items as expected, good quality and delivery prompt.
No refund, no comms, no trust, potential blackmail?
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From reviews and my own experience - people seem to feel robbed! Will need to address with bank / trading standards to ascertain if this is a legitimate business. Currently feel blackmailed as they’ve emailed saying I won’t get support - ie refund - because of my rescues. I am based in the UK.
Exactly what I asked for
Exactly what I asked for, very good communication and delivery quick
Fast delivery
Great communication. Fast delivery. My girls will love their surprise.
Missing items - not refunded
When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with multiple emails and called. Nobody has got back to me. Nobody has refunded the missing items. I cannot get anybody to pay any attention so unfortunately I will now have to raise it with my bank. All unnecessary admin and stress.
Do not recommend ordering from them at all.

Resposta da sensoryeducation.co.uk
Fast delivery and really great products…
Fast delivery and really great products will defo order again
Sensory Lamp order
I did order a sensory lamp with fishes for my SEN child and he loves it. Easy to order and set up.
The only think I would say is Evri is not the best in communicating regarding the delivery
APPALLING COMPANY!!
I would give them no stars if I could!!!
Absolutely shocking customer service. I ordered from them a month ago and my order still hasnt been dispatched. Every response take days and the phone number takes you through to a bot! AVOID!!!!!!!!!!!!!!!!!!
Terrible company
Terrible company, DO NOT ORDER FROM HERE. Absolute 0 customer service or response. You cannot get in touch with a human to ask them where the items / delivery is. Endless cycle of automated emails, AI on the telephone number. No one calls back -EVER.
Do not waste your money and find a reputable firm to buy the items from.
I did get my refund
I did get my refund on the 21st thank you I was rong to say I hadn’t thank you

Resposta da sensoryeducation.co.uk
Bought as a Christmas present for my…
Bought as a Christmas present for my grandson, im very sure he will be very happy with them
Awaiting a promised refund for items…
Awaiting a promised refund for items not delivered in early July 2026. Many, many attempts at contact result in promises of resolution but no refund, and endless identical auto-replies.
I’d prefer to not give any stars at…
I’d prefer to not give any stars at all. My experience seems to mirror that of others in that I received an incomplete order and other items were unsatisfactory. Trying to contact customer services is impossible other than via AI although there is precious little intelligence artificial or otherwise. I am still waiting for a call back when i asked if i could speak to a real person; frustrating is an understatement. So this company still has my payment for goods not delivered and unsatisfactory goods received and i don't know how to get my money back. I shall never use them again.

Resposta da sensoryeducation.co.uk
Lovely little selection for my boys…
Lovely little selection for my boys birthday
No delivery or refund
I purchased something for my son’s 5th birthday almost 2 months in advance, his birthday is next week and I’ve had no helpful replies from the help centre or confirmation if this is being sent or refunded. I need the refund to be able to purchase something elsewhere. Terrible service.
Found the ideal gift and at a very good…
Found the ideal gift and at a very good price
The parcel was delivered on time
Ordered two toys for my son’s birthday
Ordered two toys for my son’s birthday. Only one arrived. Now waiting on customer care getting back to me however I don’t have high hopes of the reviews are anything to go by. Really disappointed. Would not order again and would not recommend
Easy site to navigate and purchase items
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