Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Ver mais
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Veja o que dizem as avaliações
Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Ver mais
A empresa respondeu
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .... Ver mais
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Ver mais
Detalhes da empresa
Informações de contato
Unit W1, Westpoint, WS9 8DT, Walsall, Reino Unido
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Do not order from here
I ordered a play kitchen for my daughters 1st birthday & I’ve had no email about this being dispatched, panicking as this was her main present, sent an email 2 days ago regarding this and if I can put a cancellation through and re order this from somewhere else, I’ve had no communication and no reply. I will be taking this up with my bank to try and get the money back.
Value for money!
Lots of communication from the courier. Items as described, seem sturdy and good value for money.
Great products
Great products, easy to use website, they've turned up in good time and so far seems to be really good for my child.
Ordered four products three arrived and…
Ordered four products three arrived and I wished to return two items and queried the missing item. Before returning or sorting out the missing items they have to have a meeting to decide whether you can have a refund and return the item.(which legally you are within your rights to return items bought on line) As for the refund on the missing item I very much doubt I will ever receive the refund.
Really bad company
Really bad company, we placed an order mid September but it never materialised and their customer service is nothing else than robots who keep asking the same thing.
Great site with loads of choice!
Stumbled across this website and im so glad i have. Ordered a great bundle of squishies for my daughter. Shes obsessed with them and i was so happy to be able to get so much variety at such reasonable prices. Dispatched quickly and arrived quickly. Thank you
Great items at a great price
Great items at a great price. Super speedy delivery. Thank you.
Very happy with both products and speed…
Very happy with both products and speed of delivery
Quick process & smooth transaction
Quick process & smooth transaction! Apple 🍏 Pay would be even better!!
Bought a rainbow squishy from them that…
Bought a rainbow squishy from them that burst after 2 days. Asked fkr refund which was rejected. Will NOT be buying anything else from them especially as they are advising us they work with children with SEND...and I certainly DON'T RECOMMEND them!
2 Orders placed in August
2 Orders placed in August.
555568712910/547688712910
No communication regarding delivery. We have now contacted the company via the email address provided and just received an auto response saying we will be contacted. We have also called via the telephone number today and the AI will not put us through to anyone. We have left details for a call back. We have now had to request via Email a full refund. Hoping we have a better expedience with this than some of the other reviewers
AVOID AVOID AVOID
Keep emailing to chase my refunds that I'm owed and keeping getting the same response, I have to keep clarifying what's happened due to them having 'limit on notes'. I reply what's happened time and time again and then don't get a response. When I email to chase it up I get the same rubbish back. I would warn all shoppers to not shop here! Scam company and il await the threatening emails they apparently send according to other reviews when my bank does a charge back.
No delivery of a gift for my niece.
No delivery of a gift for my niece.
Ordered on 21 September and still not arrived on 12 October. When I flagged it hadn’t been dispatched by 30 September, they told me they had sent it budget delivery. Still no arrival.
Everything was as described online
Everything was as described online
Lovely product
Lovely product. Nice to have something that is not plastic with flashing lights and buzzers.
My grandson loves playing with it with me. Lots of opportunities to chat about shapes and colours.
Easy to order.
I would avoid them
I would avoid them. Don’t buy with them. I got half of the stuff I ordered and a written note attached to the box to refund but it has t been done, I’ve been chasing for almost 2 weeks via email and they stopped replying. I can’t call because there’s an AI automated service, Instagram doesn’t work either.
Do not recommend
Two items were missing from my order on delivery. Initially had very quick responses but has now gone silent with no update on replacements or a refund. Due to the state of the box I thought the items may have been stolen in transit but based on recent reviews beginning to think they were never sent. Will not be ordering from here again, really disappointed.
Item didn’t arrive and haven’t received…
Item didn’t arrive and haven’t received a refund. They’re trying to give me a gift card which I don’t want without even asking me. This was last week and still haven’t had this resolved.
Poor quality product
Slow delivery. Poor quality product. Overpriced for the quality. Already not working in just a few days.
Safe and original squishes with CE…
Safe and original squishes with CE marks. Honest information about time scale for delivery.
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