Serafini Retail Falkirk Avaliações 

267
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us the... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Battery life very poor, no battery charger. Lens not particularly good, photos taken in the good light but photos still came out blurry in spite of the cameras 5 point axis in body stabilisation.... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are big fans of Sony products and have always supported this local store as we know the high standard of customer care and overall knowledge of their products. Having heard they now offer white goo... Ver mais

Avaliado com 5 de um total de 5 estrelas

After seeing an extremely competitive price online I reached out to obtain validity of the offer. Even though it was 9pm craig replied to my message saying he would check stock and call me in... Ver mais

Detalhes da empresa

  1. Loja de Eletrônicos

Escrito pela empresa

Situated in the heart of Falkirk, right next to Central Retail Park, Falkirk Sony Centre has been a fixture in the town for over fifteen years. The shop has earned a reputation for delivering excellent customer service and for always being prepared to go the extra mile for our customers. We carry an extensive range of Sony consumer electronic products all at competitive prices supplemented by third party accessories such as TV furniture, wall mount brackets and cables. We offer an end-to-end solution, not just selling products but installing and maintaining them too. You will never be asked to phone a manufacturer for assistance; we'll do it for you. Prices change daily to stay in line with our major competitors. Please visit the store or call us for today's deal!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

267 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(267)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

I received a message stating part of my order was slightly damaged, but as it was below market value i said it was ok to send. They instantly upgraded my delivery to next day for free and even offered me a free return if I wasn't satisfied.
Fantastic customer service.

7 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

I had just been scammed elsewhere on line for headphones and it was a pleasure to deal with Dean who could not have been more helpful and the headphones must have been with the local Post Office within a couple of hours as I received confirmation from them quickly. Headphones were with me next day before 1pm

17 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

I bought a Sony Bluetooth speaker…

I bought a Sony Bluetooth speaker online. While trying to pay the payment didn't go through then I contacted customer service they sorted out the issue, very helpful team and I received the speaker within two days. The speaker is excellent.

22 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Jose

Glad we managed to get the payment sorted out in the end, it was myself that you dealt with on the phone. Happy to hear you're enjoying the speaker.

Thanks for the review!

Craig

Avaliado com 5 de um total de 5 estrelas

Replacement Cable

Very helpful staff. They got me exactly what I needed. Thank you.

16 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Laura

Thank you for the review :)

I hope you're enjoying playing your vinyl collection again!

Craig

Avaliado com 5 de um total de 5 estrelas

Our first foray into the large TV arena…

Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us their time and expertise, in order for us to eventually choose the right model. Nothing was too much trouble or effort. We are definitely delighted with our purchase and would recommend highly, visiting them.

15 de agosto de 2022
Avaliação não solicitada
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Colin

Thanks for coming in to see us.

I'll let Ross know you've left us a cracking review.

It's amazing how times have changed when it comes to TV sizes isn't it?

Really happy to hear that you're enjoying it. It really is a cracking set :)

You know where we are if you need anything!

Craig

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. The team came back to my query straight away and I received my video camera within two days of ordering. Very happy customer!

10 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Sarah, thank you for taking the time to give us a review.

I hope you are enjoying your camera and remember if there's anything else you need. Just get in touch :)

Craig

Avaliado com 5 de um total de 5 estrelas

Excellent help and service

Excellent help and service, many thanks

10 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Neil, thank you for taking the time to give us a review.

It's always nice to see that we've managed 5 stars once again! If you need anything in the future, feel free to get in touch.

Craig

Avaliado com 5 de um total de 5 estrelas

Great service from the Falkirk Sony…

Great service from the Falkirk Sony Centre. I ordered a pair of headphone by mail order. The item was delivered by hand the next day,

8 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Thomas, we're always happy to get customers their new purchases as soon as possible. Sometimes it's best to do it ourselves!

I hope you are enjoying your headphones. Thank you for taking the time to give us 5 stars.

Craig

Avaliado com 5 de um total de 5 estrelas

Very good customer service and rapid…

Very good customer service and rapid delivery. Thank you!

5 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Paul,

Thanks for taking the time to give us a 5 star review. It's great to know that we've done our job well!

We hope you're enjoying the headphones :)

You know where we are if you ever need anything else

Craig

Avaliado com 5 de um total de 5 estrelas

The camera was what I wanted at a good…

The camera was what I wanted at a good price. I needed to contact the shop and received a reply really quickly so more than happy. The camera arrived so quickly I was more than pleased.

4 de agosto de 2022
logotipo da Serafini Retail Falkirk

Resposta da Serafini Retail Falkirk

Hi Eric

We hope you're enjoying the new camera.

Thank you for taking the time to give us a 5 star review. Every review helps the business grow it's online presence.

Craig

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