Shanly Homes Avaliações 

161
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Faulty CHP heating system - extortionate heating charges since May 2024. Rarely receive a response to emails, ongoing for over 2 years. Numerous periods with no heating or hot water whatsoever with... Ver mais

Avaliado com 5 de um total de 5 estrelas

We just moved into our new house at the Ascot Oaks development. The property is finished to a very high standard, and the team have been open to us viewing it multiple times prior to moving in.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were glad to eventually purchased a home at Esher at a second attempt after a reliable buyer. The staff here were very helpful helpful an we moved in 2 weeks ago. The flat is ideal for us and th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Magna Gardens Shanly Homed, Lexi and Rosie were an absolute great help with the purchase process. Made everything easy and were always on hand to answer questions and give advice and Lexi, Adam and Fr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Desenvolvimento Habitacional

Escrito pela empresa

Part of the Shanly Group of companies, Shanly Homes was established in 1969 by chairman, Michael Shanly. It is a privately-owned, award-winning regional housebuilder bringing stunning homes to desirable locations across London and the South East.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

161 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(161)

47 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

MOORFIELD MEWD IS an amazin development…

MOORFIELD MEWS IS an amazin development in Staines upon thames , houses are modern and spacious,
lovely area, excellent transport links, family friendly, jazz is very kind and professional, I highly recommend friends and family to buy Shanly Homes in London

26 de janeiro de 2025
Avaliação não solicitada
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Resposta da Shanly Homes

Moorfield Mews is in a great location - a very short walk to the town centre and to the River Thames. We will pass your lovely comments on to Jazz and thank you for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

We have just bought a house from a new…

We have just bought a house from a new development in Staines, and from the moment we engaged with the amazing sales agent Jazz all the way through to getting our valuation and snagging set up, the process has been flawless. The quality of the builds are exceptional and the engagement with Jazz throughout has been a pleasure. He is so detail orientated, helpful, engaging and truly made our decision to purchase easy. Can’t wait to move in

1 de janeiro de 2025
Avaliação não solicitada
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Resposta da Shanly Homes

We are delighted to hear that Jazz has made your home buying experience pleasurable. We hope you will quickly settle into your new house and thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Good quality and affordable homes

The company kept us up to date with the progress of our purchase. The sales team were very knowledgable and were always available to answer any questions.
The house is good quality and we haven't had any issues.

3 de janeiro de 2025
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Resposta da Shanly Homes

Thank you both for your review. We are pleased to hear that the team kept you up to date throughout the sales process and that your new home has met your expectations.

Avaliado com 5 de um total de 5 estrelas

Perfect when selling but a lot of problems coming up now.

The Waterside Quarters team, Rosie, Carrie and Michael (the ones I have met) were amazing during my purchase process. I cannot thank them enough. Also, I think the assistance with technical stuff was also great, I had a very informative demonstration day. The quality of the apartment is also quite nice. Overall, happy so far 🙏🏻

Update: the sales team was lovely but I wouldn’t give 5 stars to Shanly had I knew there would be operational problems.

16 de dezembro de 2024
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Resposta da Shanly Homes

The home demonstration is an important part of moving in and helps you to enjoy your new home immediately. We are pleased to hear that you found it informative. We will pass your comments on to our lovely Waterside Quarter team. Thank you.

Avaliado com 5 de um total de 5 estrelas

I have purchased a new Shanly Home at…

I have purchased a new Shanly Home at Ashcroft Place. The overall build quality and attention to detail is excellent. The sales team and in particular Jazz and Miranda have been very kind and professional at all times. They made our house buying process simple with clear communication. We are enjoying our first Christmas in our new Shanly Home. 5 stars all the way.

29 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

How lovely to be able to spend your first Christmas in your new home at Ashcroft Place. We hope you had a wonderful time and so pleased to hear that you are happy with the service you received and the build quality.

Avaliado com 5 de um total de 5 estrelas

We had great experience with Shanly…

We had great experience with Shanly homes, they have amazing sales team and site manager in the development. We first came into Shanly homes on Nov, the sales consultant Jazz was the first person to welcome us and gave us a very nice and warm greeting. He is very professional and more importantly, he can give us useful advice on our purchase. Every time we went there, he always very patience and always smile when he was talking with us. Through our whole purchase process, Jazz was the main person deal with us, to be honest, We couldn't make the whole purchase went so smoothly without him. Right now, our whole family already moved into the property. And Even my pre inspector said the house is under good condition. Our family are very happy to move into our new home and big thank you to Jazz and whole sales team. Great great Experience.

20 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Jazz has really enjoyed helping you both find your perfect new home at Moorfield Mews. We hope you are now settled in and wish you lots of happiness.

Avaliado com 5 de um total de 5 estrelas

Shanly Homes Waterside Quarter and Moorfield Mews

Shanly Homes sales team at both sites Waterside Quarter (Rosie) and Moorfield Mews (Jazz) were very professional and helpful. They made sure that I had all the relevant information I needed and were very welcoming during my visit to the show homes. Highly recommended.

21 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you for your review Mohamad. We are pleased that Rosie and Jazz were able to assist you with providing everything you needed to aid your property search.

Avaliado com 5 de um total de 5 estrelas

Little Green Aston Clinton

From the first viewing with Shona in the sales office who provided us with professional, honest ,support and exceptional customer service. Even when on moving into our new property any snagging issues have been dealt with promptly by the customer support team and any issues have been addressed. Overall I recommend Shanleys as a good house builder

1 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you Lesley. We will pass your comments on to Shona and wish you every happiness in your new home at Little Green.

Avaliado com 5 de um total de 5 estrelas

Exceptional Experience with Our New One-Bedroom Flat!

We recently moved into a newly built one-bedroom flat (Lightfield), and I couldn't be happier with my experience! From the very beginning, the team was incredibly helpful and attentive (Luis). Kelly was guiding us through every step of the process. She answered all our questions promptly.
The quality of the flat itself is with modern amenities, beautiful finishes, and everything was in perfect condition upon move-in.
What's also worth mentioning is their impeccable aftercare. Sam has gone above and beyond to ensure we are settling in well. Any minor issues I encountered were handled swiftly and professionally.
I highly recommend Shanly Homes to anyone looking for a new home. Thank you for making this experience so enjoyable!

15 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

We are happy to hear that the team have looked after you during and after your purchase. Lightfield is a great choice - hidden away right off Barnet High Street - best of both worlds!

Avaliado com 5 de um total de 5 estrelas

Shanly Homes - Waterside Quarter

I would like to express my gratitude to the team at the Waterside Quarter in Maidenhead! They were very considerate, friendly and always keen to help!! The quality and condition of the apartment was very good as well! Thank you Rossie, Kerrie, Sally and Michael for such a pleasant experience. You are a great team!!

12 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you - we will let the team know. Glad to hear you are happy with your new apartment. Enjoy exploring the area and all Waterside Quarter has to offer.

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience with…

We had an excellent experience with Rosie, Kerrie, Sally and Michael during our enquiry in purchasing our next property in Maidenhead Waterside. We were shown around several 1 and 2-bedroom apartments and were incredibly knowledgeable and patient throughout the process. Sally went out of her way to ensure we saw a variety of options that suited our needs. Additionally, their detailed explanations of the buying process were invaluable, making us feel confident and well-informed every step of the way. Highly recommend them for anyone looking for reliable and professional estate representatives.

24 de novembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

We are happy to hear you had an excellent experience with our knowledgeable team at Waterside Quarter. Thank you for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

The staff

I am recognised when I go into the office - I am not just a number or address.
They are always courteous and helpful ( I have never been into the office and left without a sensible answer) and they could almost be personal friends.

15 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you Peter. The team love catching up with our purchasers and seeing how things are going. You are always welcome in the marketing suite.

Avaliado com 5 de um total de 5 estrelas

Very communicative and friendly.

Very communicative and friendly.

5 de julho de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you. The team always try to deliver exceptional communication, and they are a very friendly bunch.

Avaliado com 5 de um total de 5 estrelas

Fantastic experience so far

Have been living at Waterside Quarter for just over 1 year, have loved the experience so far and Shanly have made that possible.

Special thanks to Michael and Kerry who have been very understanding and helpful in our queries to them earlier today.

14 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Lovely to hear that your first year at Waterside Quarter has been so happy. There is a welcoming community, and the range of restaurants and coffee shops add to the vibrancy. We will pass your comments on to Kerrie and Michael

Avaliado com 5 de um total de 5 estrelas

Little Green

Me and my partner are in the process of buying are first home together with are unborn child on the way at Little Green. We just want to say a huge thank you to Shona in sales for making sure that we can hopefully achieve getting are dream home for are new little family. She’s kept us up to date with regular information on what’s happening. We Couldn’t recommend highly enough.

Gary & Katie

14 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Congratulations on buying your first home and your imminent new arrival. You've chosen a great location with good schools in the area and a play area on site. We will pass your comments on to Shona.

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish.

I have just completed at Waterside Quarter today. Over the past few months I’ve met all the sales team who are all knowledgable, polite and professional. 95% of the time I have dealt with Kerrie & Rosie and couldnt have asked for a better experience. It’s always nice when you get to communicate with the same people when dealing with queries etc over an extended period of time. Every step of the way Kerrie & Rosie have made the effort to quickly answer any questions or get in contact with the people that could. Having completed today I feel confident in the guarantees offered by Shanly going forward and can’t fault my over all experience so far.

13 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you for your review and we hope you are enjoying living at Waterside Quarter. Consistency through the buying process is key to a smooth journey and we are pleased to hear the team delivered this.

Avaliado com 5 de um total de 5 estrelas

Review of the sale people

Rosie, Michael and everyone in the sales team are very helpful, friendly and professional always on top of everything, five stars all the way.

13 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you. They are a great team.

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly. Knowledgeable and professional. Thank you Rosie.

15 de setembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Thank you for your review. We will share your comments with Rosie.

Avaliado com 5 de um total de 5 estrelas

2-Bed @ Waterside Quarter

We are incredible happy and appreciative of all the support, help and guidance that we received from Kerrie and Rosie during and following a recent purchase and completion on a 2-Bed apartment at Waterside Quarter.
Rosie and Kerrie are warm, friendly, knowledgeable, incredible helpful and approachable. Not just on the apartment but also on the area and buying process too.
Having been very keen for a quick process, the team were really supportive and equally persistent to ensure everything moved through processes as quickly as possible.
During the viewing ahead of completion, Kerrie also noted and quickly resolved any snagging issues.
Very happy with the apartment and the help from the team and would happily recommend to any future buyer.

12 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

We will pass your lovely comments on to Kerrie and Rosie. We wish you much happiness in your new apartment.

Avaliado com 5 de um total de 5 estrelas

Thanks for a stress-free experience!

We’ve had a great experience with Shanly, as first time buyers we couldn’t have asked for an easier process! Thanks to Shona, Sue and all of the team at Shanly for making our first home-buying experience and smooth one :)

1 de dezembro de 2024
Avaliação não solicitada
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Resposta da Shanly Homes

Whilst buying a first home is extremely exciting, it can also be overwhelming! The team take great care to ensure this doesn't happen and we are glad to hear that Shona and Sue were able to make your experience a smooth one.

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