First time visiting this opticians. Clean, very well laid out, stylish and staff were so friendly, knowledgeable and helpful with my son’s care from start to finish. Highly recommended.
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Veja o que dizem as avaliações
We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... Ver mais
A empresa respondeu
Sheinmans make you feel comfortable and confident that you are getting the very best service. It is so reassuring to be able to maintain continuity with your optician. They are extremely efficient a... Ver mais
My second pair of spectacles gave me an equally good experience as with the first. Martyn obtained them from Japan very quickly and fitted them perfectly. To have the second pair at half price is a s... Ver mais
Detalhes da empresa
- Clínica Oftalmológica
- também em
- Audiologista
- Distribuidora de óculos
- Fornecedor de Lentes de Contato
- Loja de Aparelhos Auditivos
- Oculista
Sobre Sheinman Opticians
Escrito pela empresa
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Informações de contato
Abington Street 106-110, NN1 2BP, Northampton, Reino Unido
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4,9
Excelente
4 mil avaliações
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Always use Sheinmans as they know my history.
Always use Sheinmans as they know my vision requirements from continuous visits over many years.
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Mr Broome,
Thank you for your continued loyalty to Sheinman Opticians! It’s lovely to hear that you value the knowledge and understanding of your vision requirements that comes from visiting us over the years. We really appreciate your trust and look forward to continuing to care for your eyes for many more years to come.
Best regards,
Sheinman Opticians
Resposta da Sheinman Opticians
Hi Michael,
Thank you for leaving us a 5* review. We’re so pleased to hear you found our team professional, welcoming, friendly and helpful.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Resposta da Sheinman Opticians
Hi Clive,
Thank you for leaving us a review! We’re delighted to hear that our team continues to provide helpful and efficient service.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Prompt service from staff members
Prompt service from staff members, quick return of new glasses , pleasant surroundings
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Bernard,
Thank you for your lovely feedback! We’re pleased to hear you enjoyed the prompt service from our team and that your new glasses were ready quickly. It’s also great to know you enjoyed our surroundings.
We look forward to welcoming you back.
Best regards,
Sheinman Opticians
The service was great
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Scholastica,
Thank you for leaving us a review. We’re so pleased to hear you had a great experience with us. We really appreciate your kind feedback and look forward to seeing you again.
Best regards,
Sheinman Opticians
I needed replacement prescription…
I needed replacement prescription sunglasses and within a very short time they were ready exactly what I needed to get me by on my holiday . The staff are professional and well informed a friendly team
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Susan,
Thank you for taking the time to leave us a review. We’re so pleased we could help arrange your replacement prescription sunglasses in time for your holiday. It’s great to hear you found our team professional, knowledgeable and friendly. We hope you had a wonderful holiday and enjoy your new sunglasses!
Best regards,
Sheinman Opticians
We have used Mr Williams for about 20+…
We have used Mr Williams for about 20+ years. He is a very thorough optician who engages with you at every step. Always a pleasure to see him
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Mark,
Thank you for your wonderful review and continued loyalty over the past 20+ years! It’s lovely to hear that you’ve always found Mr Williams thorough and that he takes the time to involve you at every step. We really appreciate your kind words and look forward to welcoming you back for many more years to come.
Best regards,
Sheinman Opticians
Friendly staff extremely
Friendly staff. Had Optimax first, clinician was friendly and put you at ease. Saw Optician afterwards, all my ‘photos’ were already with him so that we could discuss. Very professional and always included my views
25 de julho de 2026
Resposta da Sheinman Opticians
Hi Denise,
Thank you for your lovely review. We’re delighted to hear that you felt at ease throughout your appointment and that our team took the time to explain everything and include your views. It’s also great to hear that having your images ready helped make your discussion with the optician useful and informative. We really appreciate your kind feedback and look forward to seeing you again!
Best regards,
Sheinman Opticians
Every time i have my eye test I am…
Every time i have my eye test I am treated like im the only customer they have Ive been coming for years
always treated with respect.
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi,
Thank you so much for your lovely review and continued loyalty over the years. We’re delighted to hear that you always feel respected and receive such personal attention when you visit us. Making every patient feel valued and well cared for is so important to us.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Very professional and friendly every…
Very professional and friendly every thing explained to you and answer all your questions
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Raymond,
Thank you for leaving us a 5* review! We’re so pleased to hear you found our team professional and friendly, and that everything was explained clearly and your questions answered. We really appreciate your kind feedback!
Best regards,
Sheinman Opticians
Excellent service and knowledgeable…
Excellent service and knowledgeable staff and of course the good cup of coffee!!
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Linda,
Thank you for leaving us a 5* review. We’re delighted to hear you enjoyed the excellent service and found our team knowledgeable. And of course, we’re pleased the coffee was a hit too! We really appreciate your kind words and look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Excellent all round.
Excellent all round.
Very helpful, knowledgeable and friendly staff.
Wouldn’t trust any other opticians with something as important as my eyes.
2 de setembro de 2026
Resposta da Sheinman Opticians
Hi Nicola,
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with our team and that you value our knowledge, helpfulness and friendly service. Your trust in us to care for something as important as your eyes means a great deal to the whole team.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Helpful and friendly.
Good attentive service but had to wait a while for assistance.
28 de agosto de 2026
Resposta da Sheinman Opticians
Hi Annette,
Thank you for taking the time to leave us a review. We’re pleased to hear you found our service attentive, although we’re sorry you had to wait a little longer than expected for assistance. We appreciate that your time is valuable, and we always aim to provide a prompt and welcoming service. We’re glad that, despite the wait, you felt well looked after by our team. We appreciate your patience and feedback.
Best regards,
Sheinman Opticians
Resposta da Sheinman Opticians
Hi Graham,
Thank you for taking the time to leave us a review. We're so pleased to hear you found our team very good and enjoyed the service you received. We really appreciate your kind feedback and look forward to welcoming you back.
Best regards,
Sheinman Opticians
Poor Customer Service
Went in for a tiny screw for my sunglasses .... you haven't done my eyes but I've spent enough at Sheinmans on my son's glasses and continuous purchase of contact lenses for him. No can do!!! Not interested even though your glasses fitters were hanging around doing NOTHING! A small screw would have taken a minute or 2 to fit. Went to Boots opticians and a charming man found a screw and fitted it in less that 2 minutes - no charge! Won't be going to Sheinmans again, rubbish customer service! Boots gets my business in future!
1 de setembro de 2026
Avaliação não solicitada
Resposta da Sheinman Opticians
Thank you for taking the time to leave a review, and please accept our apologies for the experience you had when you visited us.
We would normally be very happy to replace a small screw and make a minor adjustment such as this free of charge, regardless of whether the glasses were originally purchased from us. From what you have described, it appears there may have been a miscommunication between our reception team and the dispensing optician on this occasion.
We’re sorry that we didn’t provide the level of service you quite reasonably expected from us, particularly given your family’s previous visits. We will discuss this with the team to help ensure a similar situation doesn’t happen again.
Please accept our apologies, and we hope you might give us the opportunity to provide you with a better experience in the future.
Kind regards,
Sheinman Opticians
Amazing Customer Service
We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience. We have young children and they also enjoy a visit to Sheinmans, they enjoy the games on the ipads, and on our most recent visit were given a lindt chocolate. Thank you for all your hard work.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Sheinman Opticians
Hi Adrian,
Thank you so much for such a lovely review. We’re delighted that we’ve been able to make your visits a calm and enjoyable experience for the whole family, and it’s wonderful to hear that your children enjoy coming to Sheinman’s too! We’re glad the iPads and the occasional treat help make their visits special. Thank you for your kind words and for choosing us over the years - we really appreciate your continued support.
Best regards,
Sheinman Opticians
The best customer experience.
The best customer experience.
Ladies and gentlemen of Sheinmans really know how to treat customers.
This is old school customer service at its best, people to talk to, help you choose the best product and if anything happens, they are amazing at sorting it out.
Thank you Sheinmans, a cherished Northampton Institution.
11 de agosto de 2026
Resposta da Sheinman Opticians
Hi Leigh,
Thank you so much for such a wonderful review and for your incredibly kind words. We’re delighted that you value the personal service we provide, and it means a great deal to us to be described as a cherished Northampton institution!
We look forward to welcoming you back.
Best regards,
Sheinman Opticians
The service, knowledge of staff & quality of products are great
The service, knowledge of staff & quality of products are great. The time slots allocated to each client ensures quality & time is focused on their needs.
From the receptionists, dispensing opticians to the Optometrists all provided aprofessional service.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Sheinman Opticians
Hi,
Thank you for your lovely review. We’re so pleased you were happy with the service you received from the whole team and that you appreciated the time and care we take with each appointment.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Staff very helpful but let down by…
Staff very helpful but let down by suppliers.The glasses arrived but there was something wrong with them and they had to be returned to Italy I believe.I'm still waiting. But as I said the staff are very helpful
11 de agosto de 2026
Resposta da Sheinman Opticians
Hi Mr Elliot,
Thank you for taking the time to leave a review. We’re really pleased to hear that you found our staff helpful, although we’re sorry that you’ve experienced a delay with your glasses.
Unfortunately, there was an issue with the glasses when they arrived which meant they had to be returned to the manufacturer for correction. We carry out stringent checks on all glasses when they arrive at the practice to ensure they meet our quality standards, and on this occasion the issue was identified during these checks before we were able to dispense them to you.
We completely understand how frustrating it is to have to wait longer than expected, and we’re sorry for the inconvenience this has caused. We’re doing everything we can to get your glasses back to you as soon as possible, and we really appreciate your patience and understanding.
Best regards,
Sheinman Opticians
Resposta da Sheinman Opticians
Hi Mike,
Thank you for taking the time to leave us a review and for giving us 4 stars.
We're sorry to hear that there was a longer wait than expected when collecting your new glasses. We understand that your time is valuable, and we appreciate your patience.
When collecting new spectacles, we like to ensure that they are fitted correctly and that any necessary adjustments are made to provide the best possible comfort and vision. However, we recognise that waiting times can occasionally be longer than we'd like.
Thank you for your feedback, and we hope you are pleased with your new glasses. If there is anything further we can help with, please don't hesitate to get in touch.
Best regards
Sheinman Opticians
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