Sheinman Opticians Avaliações 

3.619
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time visiting this opticians. Clean, very well laid out, stylish and staff were so friendly, knowledgeable and helpful with my son’s care from start to finish. Highly recommended.

Avaliado com 5 de um total de 5 estrelas

We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sheinmans make you feel comfortable and confident that you are getting the very best service. It is so reassuring to be able to maintain continuity with your optician. They are extremely efficient a... Ver mais

Avaliado com 5 de um total de 5 estrelas

My second pair of spectacles gave me an equally good experience as with the first. Martyn obtained them from Japan very quickly and fitted them perfectly. To have the second pair at half price is a s... Ver mais

Detalhes da empresa

  1. Clínica Oftalmológica
  2. também em
  3. Audiologista
  4. Distribuidora de óculos
  5. Fornecedor de Lentes de Contato
  6. Loja de Aparelhos Auditivos
  7. Oculista

Sobre Sheinman Opticians

Escrito pela empresa

At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.

Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.

We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.

Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!

At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.619)

308 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Years of quiet service.

I have been a customer for many years, and have always found the care and service given to be 100%,and that includes everyone, from initial greeting, Mr. Williams attention to my needs and the fitting staff who always go the extra mile to ensure fit and comfort.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Michael,

Thank you so much for your wonderful review and for being a valued customer for so many years. We’re delighted you feel so well cared for by the whole team, and we really appreciate you recognising the extra effort they make to ensure your glasses fit comfortably.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

I’ve been a customer of Sheinman…

I’ve been a customer of Sheinman opticians for many many years (well over 40). They have always been the absolute best. I would never recommend anyone else.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Andy,

Thank you for such an incredible review and for being a patient for over 40 years! Your loyalty and trust mean an enormous amount to us. We’re truly grateful for your kind recommendation and continued support.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

As always the service from making the…

As always the service from making the appointment, the consultation with the optician and the work of the technicians, was excellent.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Eric,

Thank you for your lovely review. We’re delighted you received excellent service at every stage, from making your appointment through to your sight examination and the work carried out by our technicians.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service right down to the very last detail. Do not go anywhere else

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi,

Thank you for your fantastic review and recommendation. We’re delighted you appreciated the attention to detail throughout your experience with us. It means a great deal to know you wouldn’t go anywhere else!

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

The staff the service the ambience are…

The staff the service the ambience are all great Been going for over 40 years wouldn’t go anywhere else

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Sally,

Thank you so much for your wonderful review and for choosing Sheinman’s for over 40 years! We’re delighted you continue to enjoy the service, team and atmosphere, and we’re incredibly grateful for your loyalty.

We look forward to welcoming you back for many more years to come.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Always a very professional service

Always a very professional service. Ok, so the spectacles can be expensive but the care is worth it.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Phil,

Thank you for your kind review. We’re delighted you continue to value the professional service and care we provide. It’s lovely to hear that you feel the care is worth it.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Sheinman look after me

Sheinman look after me. They aren't cheap, but the service for eyes (and lately ears) has been superb. My first prescription from them was from 1984 so I'm a very regular and happy customer.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Daniel,

Thank you for such a wonderful review and for being a loyal customer since 1984! We’re incredibly grateful for your continued trust in us for both your eyes and ears, and it’s fantastic to hear that you continue to receive superb service.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 2 de um total de 5 estrelas

Not the best, needs improving.

Dispensing me a lenses without even asking me what quality I would like?!
Please ask your customer don't assusme its offensive.

Not even calling me to say they were ready to collect when I was desperate to get them.
Sorry I expect better.
I wouldn't reckomend you for service.

Mr Williams who has always been and continues to be exceptional thank heavens he is still there to save the day.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We understand your frustration regarding the lens options and appreciate your comments. Our dispensing opticians discuss lens options with patients, taking into account their prescription, chosen frame, and visual needs, to ensure the most suitable lenses are recommended. We are sorry if you felt that the options available to you were not explained clearly or to your satisfaction on this occasion.

Regarding the collection of your glasses, our records show that a text message was sent on 03/06/2026 at 15:53 to advise that your glasses were ready for collection. We are sorry if you did not receive this message and appreciate how frustrating this would have been, particularly as you were eager to collect them.

We are pleased to hear that Mr Williams was able to assist and provide the level of service you have come to expect. We will ensure your kind words are passed on to him.

Thank you again for your feedback. It helps us review and improve our service, and we hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

As above

Such professional staff,efficient and a pleasure to be a customer of theirs. Always helpful when trying to find the right frames. Opticians very through and friendly.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Hilary,

Thank you for your lovely review. We’re delighted you find our team professional, efficient and friendly, and that we’re able to help you find frames that are right for you.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Friendly and Experienced Staff

Friendly and experienced staff, giving invaluable advice when having eye tests or choosing new prescription spectacles.
Professionally run company who look after your eyes... and care!

2 de junho de 2026
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Resposta da Sheinman Opticians

Hi Billy,

Thank you for your kind words. We’re so pleased you value the experience and advice provided by our team, and that you feel we genuinely care about looking after your eyes.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Excellent service

It was good to be able to report at my annual eye check-up that the problems I had been experiencing the previous year had been resolved by following the excellent advice given by my optometrist. When the eye examination was completed my glasses were then serviced. I did decide to buy a new pair and use my older pair as a back-up. The selection process and fitting were also excellent. All the glasses I have bought have fitted perfectly first time. I would whole-heartedly recommend Sheinmans.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Mrs Taylor,

Thank you for such a detailed and lovely review. We’re delighted to hear that the advice from your previous visit helped resolve the problems you were experiencing, and that you were equally pleased with your eye examination, glasses service and new fitting. It’s fantastic to hear that your glasses have always fitted perfectly, and we really appreciate your wholehearted recommendation.

We look forward to seeing you again soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Always fantastic and personal service

Always fantastic and personal service. Would never go anywhere else

26 de junho de 2025
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Resposta da Sheinman Opticians

Hi Michelle,

Thank you for your wonderful review. We’re delighted you continue to receive the personal service we pride ourselves on, and we’re incredibly grateful for your continued loyalty.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Good service and staff

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Dareen,

Thank you for taking the time to leave us a review. We’re pleased you were happy with the service and the team, and really appreciate you taking the time to share your experience.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

The usual high standard of service over…

The usual high standard of service over many years.
Expected nothing less from Martin and Team.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Charles,

Thank you for your lovely review and for your many years of loyalty to Sheinman’s. We’re delighted you continue to receive the high standard of service you’ve come to expect from Martyn and the team.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Friendly helpful and very professional…

Friendly helpful and very professional in all areas

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Chris,

Thank you for your kind review. We’re delighted you found our team friendly, helpful and professional throughout your visit.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

My consultant answers my questions and…

My consultant answers my questions and listens to me and shows concern. The staff are friendly always with a smile and make sure you are comfortable. The added touch of providing beverage and biscuits helps ease customer tension. 👌🏾 love coming here.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Rubertine,

Thank you for such a lovely review. We’re thrilled to hear that you feel listened to and cared for by our team and that you enjoy the welcoming atmosphere. We’re glad the tea and biscuits help too!

We look forward to welcoming you back.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Lovely human experience 1st Class

Lovely welcome from the beginning
Reception warm and welcoming .

Eye tests very patient and kind
A lovely human experience

Having my new glasses fitted again warm friendly very polite . Helpful
Also lovely cup of tea

Just all round every comfort thought of . The whole experience 1st class experience
In every way

Polite and friendly .
Reception offered to organise my taxi home
Thank you

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Joy,

Thank you for such a wonderful review. We’re delighted that you felt so warmly welcomed and cared for throughout your visit, from reception and your eye test through to having your new glasses fitted. It’s lovely to hear that even the little touches, including your tea and help arranging a taxi home, made a difference. We really appreciate your kind words.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

First Class!

I have been a client of Sheinman Opticians for many years, their professionalism & customer service is always first class.
I recently purchased prescription sunglasses, & saw Mr Spokes. He was so helpful, he took the time to find out the sort of style I liked & showed me a selection of frames, that I would like & that would suit me & helped me to make my decision.
Thank-you Carl.

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Josephine,

Thank you for your wonderful review and for being a valued client for so many years. It's great to hear that Carl was able to help you find the perfect prescription sunglasses and took the time to understand your style and preferences. We’ll be sure to pass your lovely comments on to him.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Professional friendly staff ,seen on…

Professional friendly staff ,seen on time knowledgeable staff when asking questions and my appointment wasn’t rushed good after care too

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Kerry,

Thank you for your lovely review. We’re pleased you found the team professional, friendly and knowledgeable, and that you felt your appointment was thorough without being rushed. We pride ourselves on giving a high levels of customer service so we’re delighted to hear you were happy with the aftercare.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Outstanding service amazing young lady…

Outstanding service amazing young lady looked after me sorted the mist amazing wow glasses id only expect to find in london she instantly understood what i was looking for she took time, gave good honest advice Thank you

11 de junho de 2026
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Resposta da Sheinman Opticians

Hi Stephanie,

Thank you so much for your fantastic review! We’re delighted that our team member was able to understand exactly what you were looking for and help you find something that really stood out. It’s wonderful to hear you were so pleased with both the glasses and the service.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

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