Sheinman Opticians Avaliações 

3.619
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time visiting this opticians. Clean, very well laid out, stylish and staff were so friendly, knowledgeable and helpful with my son’s care from start to finish. Highly recommended.

Avaliado com 5 de um total de 5 estrelas

We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sheinmans make you feel comfortable and confident that you are getting the very best service. It is so reassuring to be able to maintain continuity with your optician. They are extremely efficient a... Ver mais

Avaliado com 5 de um total de 5 estrelas

My second pair of spectacles gave me an equally good experience as with the first. Martyn obtained them from Japan very quickly and fitted them perfectly. To have the second pair at half price is a s... Ver mais

Detalhes da empresa

  1. Clínica Oftalmológica
  2. também em
  3. Audiologista
  4. Distribuidora de óculos
  5. Fornecedor de Lentes de Contato
  6. Loja de Aparelhos Auditivos
  7. Oculista

Sobre Sheinman Opticians

Escrito pela empresa

At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.

Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.

We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.

Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!

At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.619)

308 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely staff & efficient professional…

Lovely staff & efficient professional service. The coffee & biscuit is the icing on the cake!!

14 de maio de 2026
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Resposta da Sheinman Opticians

Hi Hilary,

Thank you for your lovely review. We’re so glad you found the service professional and efficient, and we’re pleased the coffee and biscuit provided the finishing touch!

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Exceptional

Exceptional, relaxed service.
Great choice of products.

14 de maio de 2026
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Resposta da Sheinman Opticians

Hi David,

Thank you for your fantastic review. We’re delighted you enjoyed the relaxed and professional service and were pleased with the range of products available.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

A very professional service with a real…

A very professional service with a real focus on customer needs and outcomes.
Highly recommended.

Kieron

16 de abril de 2026
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Resposta da Sheinman Opticians

Hi Kieron,

Thank you for your kind review and recommendation. We’re thrilled to hear you felt our service was professional and genuinely focused on your individual needs and the outcome you wanted.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Glasses to add colour to your life

A warm welcome . Linda found some frames that I love. Great service. They have so many to choose from, for everyone.
I wouldn't go anywhere else.

14 de maio de 2026
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Resposta da Sheinman Opticians

Hi C James,

Thank you for your lovely review. We’re delighted Lynda was able to help you find frames that you love, and that you enjoyed the warm welcome and service from the team. We’re so pleased to hear you wouldn’t go anywhere else!

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience. Mr Matthew’s is really nice. All the staff are great

14 de maio de 2026
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Resposta da Sheinman Opticians

Hi,

Thank you for your fantastic review! We’re so glad you had such an amazing experience and that you found Mr Matthews and the wider team so friendly and welcoming. We’ll be sure to pass your kind words on.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Sheinman never fail to deliver

Sheinman never fail to deliver, quality glasses, and service.

14 de maio de 2026
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Resposta da Sheinman Opticians

Hi Rob,

Thank you for your lovely review. We’re delighted we continue to deliver the quality glasses and service you’ve come to expect from Sheinman’s. We really appreciate your continued support.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Excellent professional service from…

Excellent professional service from making my appointment to picking up my new sunglasses

30 de abril de 2026
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Resposta da Sheinman Opticians

Hi Deb,

Thank you for your wonderful review. We’re so glad you received excellent professional service throughout, from making your appointment right through to collecting your new sunglasses. We really appreciate your support.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Fantastic fit and stying support

Another great experience and super pleased with both the technical expertise and friendly advice and fitting. Alex was really great and took the time to help find a perfect style for my face shape.

27 de abril de 2026
Avaliação não solicitada
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Resposta da Sheinman Opticians

Hi Oliver,

Many thanks for taking the time to leave us a review. We really appreciate your comments and 5* rating. It's great to hear that you had such a positive experience whilst being helped by Alex - we'll be sure to pass your feedback on.

Best regards,
Sheinman Opticians

Avaliado com 4 de um total de 5 estrelas

As always

As always, everyone was polite and helpful. The glasses case is attractive and makes a handy pencil case near my arm chair

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Maureen,

Thank you for your kind words. We’re glad you found the team polite and helpful—and it’s great to hear you’re enjoying the glasses case too!

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff, always helpful and knowledgeable. Bit of a wait but I was offered tea and everyone was very apologetic.

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Diane,

Thank you for your kind comments. We’re pleased you found the team helpful and knowledgeable, and we appreciate your patience during the wait.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas
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Resposta da Sheinman Opticians

Hi James,

Thank you for your wonderful feedback and 5* rating - it’s greatly appreciated.

We look forward to seeing you again soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Friendly & helpful staff.

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Mary,

Thank you for leaving us a review. We’re glad you found the team friendly, helpful and the service excellent.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Excellent professional service

Excellent professional service. Would recommend highly to any prospective customer.

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Mr Hazlewood,

Thank you for your kind words and recommendation—we really appreciate it.

We look forward to welcoming you back in the near future.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Mark was determined to get my…

Mark was determined to get my prescription correct

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Chris,

Thank you for your feedback. We’re so pleased Marc was able to take the time to ensure your prescription was just right.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Professional and friendly

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Gill,

Thank you for taking the time to leave us a review. We’re pleased you found the team both professional and friendly.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

efficient service

efficient service, friendly staff, comfortable environment

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Mr Yau,

Thank you for leaving us a 5* review, we really appreciate your kind comments. We’re glad you found the service efficient and the environment comfortable.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Staff are polite and friendly

Staff are polite and friendly. Nothing is too much trouble.

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi,

Thank you for your feedback. We’re pleased you find the team polite, friendly and always willing to help.

We look forward to seeing you again soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, always friendly.

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Graham,

Thank you for leaving us a 5* review. We’re glad you consistently receive friendly and great service.

We look forward to welcoming you back soon.

Best regards,
Sheinman Opticians

Avaliado com 5 de um total de 5 estrelas

Caring

Caring, helpful & respectful.Have been their patient since 1972!

15 de abril de 2026
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Resposta da Sheinman Opticians

Hi Jilly,

Thank you for your kind words and for your incredible loyalty since 1972— It's lovely to hear from some of our longstanding patients and it's great to know that you're still so pleased with the service you receive after all these years.

Best regards,
Sheinman Opticians

Avaliado com 1 de um total de 5 estrelas

Thanks to Mr Williams and Carl

I see Mr Williams annually for my eye scan and eye test. I experienced the usual good service. Mr Williams is always very pleasant and helpful.
I would also like to mention Carl who always fits new specs and makes any adjustments necessary. Always there to help in any way needed. My thanks to both gentlemen xx

15 de abril de 2026
logotipo da Sheinman Opticians

Resposta da Sheinman Opticians

Hi,

Thank you for your lovely and detailed feedback. We’re really pleased to hear you continue to receive good service from Mr Williams and Carl, and we’ll make sure your kind comments are passed on to them both.

We’ve also noted the 1-star rating, which doesn’t seem to reflect the positive experience you’ve described, but we truly appreciate you taking the time to share your thoughts and for your continued trust in us.

Best regards,
Sheinman Opticians

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