I have bought several pieces of jewellery from Shiptons in the last few years and I think they have an excellent selection of rings, earrings and other pieces. I have had great service when ordering i... Ver mais
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Veja o que dizem as avaliações
I've been using Shipton & Co for sometime, to purchase gifts and treats for myself. Great service, quick delivery, and customer support team
Although the items are well made, the delivery really lets Shiptons down. I ordered goods on 31st July and it is now 14th August, yet I haven't even had confirmation that the goods have been dispatc... Ver mais
A empresa respondeu
Excellent company. Have used them for many years. Lovely selection. Very tempting! Love the fact that I can phone and speak to real, knowledgeable people. Products delightful. Good range of prices... Ver mais
Detalhes da empresa
Escrito pela empresa
Since Albert Edward Shipton founded the company back in 1870, five generations of his family have honoured the original vision - to create spectacular jewellery with precious diamonds and rare gemstones gathered from the world's most remote locations. What sets Shipton & Co apart indeed is the dazzling quality of these gemstones which are ethically sourced and hand selected for you today by the founder's great great grandson, Jasper May. An acclaimed gemmologist, he brings both life-long study and inherited skill to his creative work.
Informações de contato
27-33 Spencer Street , B18 6DL , Birmingham, West Midlands , Reino Unido
- 03453045080
- customercare@shiptonia.co.uk
- www.shiptonandco.com
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Jewellery
A very promt service, friendly person on the telephone and quality goods. Unsure of date ordered.

Resposta da Shipton & Co
I was very pleased with the help i…
I was very pleased with the help i received from your customer services.

Resposta da Shipton & Co
Always tempting
Your jewellery is always very tempting,and there is always something I like to buy ,keep up the good work 🏴🏴

Resposta da Shipton & Co
Beautiful necklace
Beautiful necklace, arrived quickly in a beautiful presentation box. I have problems fastening necklaces now because of arthritis in my hands, but this one slips easily over my head. So it's easy to wear and looks fabulous. Thank you.

Resposta da Shipton & Co
Good things for those who wait!
The website is easy to navigate with excellent illustrations. But the quality and beauty of the bracelets in real life go above and beyond the photos on screen or in the brochure. I am very pleased with my purchase. Items are packaged beautifully. My only concern was the length of time it took to arrive, 10 days. The website says to allow 7 to 14 days but it is unusual for online merchants to take this long these days. It’s a small quibble on my part. If I could give four and three quarters stars I would do so!

Resposta da Shipton & Co
Another purchase I am very pleased…
Another purchase I am very pleased with. Arrived very quickly well within the time estimated.
Ordered The Tree of Life and free Secret Sparkle earrings as a birthday gift, I will be very happy to present these both to my friend for her birthday.
Can't recommend Shipton & Co highly enough, been purchasing from them for many years both in store and now online and have never been disappointed with service or quality of items.

Resposta da Shipton & Co
Beautiful jewellery
Beautiful jewellery, I have bought online and instore in in bowness on windermere, the assistant was really very helpful, polite and a pleasure to deal with, the quality of the jewellery is beautiful and the prices are very good. I also ordered a gift online to be sent to the recipient and the service was excellent. I also look out for older pieces which are quite stunning and well worth buying as shipton &co produce some unique pieces. I highly recommend them.

Resposta da Shipton & Co
Happy Chappie
Have bought many times both on line and in store and have always been happy with the quality and price of the products

Resposta da Shipton & Co
I made the order by post
I made the order by post. I waited and waited then I sent an email to enquire who much longer I would have to wait. It took approx another 10days. Like the merchandise but I don't rate the admin and delivery service

Resposta da Shipton & Co
Fantastic!
I've purchased one item from their Newquay shop and one item online. Brilliant service, fabulous products and reasonable prices.

Resposta da Shipton & Co
Love this company!
Love this company!
I first heard of them when one of their catalogues was delivered with junk mail over 10 years ago. In the beginning I used to recycle the catalogues as I thought them 'too posh' with prices out of my range, however in 2013/14 following Cancer diagnosis and major surgery, plus an exit package from previous employer, I'd decided to thank my family for their love and support by saying they could choose something from the company (within reason 😉)
I've had nothing but excellent service from them from repairing rings I'd originally bought from them to them contacting me whenever the size of ring wasn't available and not being able to size up/down the nearest size due to how the ring was designed e.g not a single band etc, allowing me to swap in totally different rings instead and refunding or making arrangements to pay the difference.
They are my go-to when I need a boost 💝

Resposta da Shipton & Co
Looked after me well and helped to make…
Looked after me well and helped to make the purchase simple with their knowledge of the products. Goods arrived very quickly and in plenty of time for my wife's birthday. Something a little special that you don't find in the shops.

Resposta da Shipton & Co
Arrived in time
Ordered on line, said would take 7/14 days didn't realise it was working days so sent email saying needed by Saturday (24th) took 2 days to reply and just going through system which wasn't really a reply sent another email saying if they could not guarantee delivery I would cancel order it was posted out on Wednesday and arrived on Thursday, so our twin granddaughters got there 21st Birthday presents on time.

Resposta da Shipton & Co
A good company
As usual the goods arrived on time and were perfect. I always find Shiptons a good company to deal with.

Resposta da Shipton & Co
Great Service
I have purchased several pieces from you kin the last couple of years and they have always equalled myself and my wife's expectation. The service is good and up to the brochure's description.
We shall continue using Shipton whenever necessary.

Resposta da Shipton & Co
I Purchased a lovely Lapis lazuli…
I Purchased a lovely Lapis lazuli bracelet which I am delighted with. The customer service person I spoke with was polite and helpful.

Resposta da Shipton & Co
high standards
as a past Shipton customer I am very satisfied
with the past and present service. Jewellery is of a very high standard.

Resposta da Shipton & Co
Items are usually excellent.
I give customer service 5 stars for their information, reassurance & support.
Before I purchased the two items, I requested reassurance that they would be delivered in time, as one was a Birthday gift.
Unfortunately due to previous experiences of being too lengthy a time with dispatch & delivery, this was of great concern to me.
I had to call customer svs again for that very reason.
The lady I spoke to there was so helpful. That is my reasoning of 5 stars given.
I need to add that these two sets of shell pearls were not in the best of conditions. With chippings from them left in the satin boxes.
I have to say that this is the first time the quality of Shipton & co items wasn't up to scratch. I am sorry to state that, as this is most unusual.
Hence the 3 stars.
This was a prompted review.

Resposta da Shipton & Co
Easy ordering
Easy ordering, product exactly as expected and incredible quality
Will definitely use the company again

Resposta da Shipton & Co
Necklace purchase
Reliable swift service via telephone ordering. Helpful and polite sales assistant.

Resposta da Shipton & Co
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