Shipton & Co Avaliações 

1.733
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have bought several pieces of jewellery from Shiptons in the last few years and I think they have an excellent selection of rings, earrings and other pieces. I have had great service when ordering i... Ver mais

Avaliado com 4 de um total de 5 estrelas

I've been using Shipton & Co for sometime, to purchase gifts and treats for myself. Great service, quick delivery, and customer support team

Avaliado com 3 de um total de 5 estrelas

Although the items are well made, the delivery really lets Shiptons down. I ordered goods on 31st July and it is now 14th August, yet I haven't even had confirmation that the goods have been dispatc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent company. Have used them for many years. Lovely selection. Very tempting! Love the fact that I can phone and speak to real, knowledgeable people. Products delightful. Good range of prices... Ver mais

Detalhes da empresa

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Fabricante de jóias
  5. Gravador de jóias
  6. Joalheria

Escrito pela empresa

Since Albert Edward Shipton founded the company back in 1870, five generations of his family have honoured the original vision - to create spectacular jewellery with precious diamonds and rare gemstones gathered from the world's most remote locations. What sets Shipton & Co apart indeed is the dazzling quality of these gemstones which are ethically sourced and hand selected for you today by the founder's great great grandson, Jasper May. An acclaimed gemmologist, he brings both life-long study and inherited skill to his creative work.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.733)

159 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jewellery

A very promt service, friendly person on the telephone and quality goods. Unsure of date ordered.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your kind review. We’re so pleased you found our service prompt, our team friendly, and the quality to your expectations.

Avaliado com 5 de um total de 5 estrelas

I was very pleased with the help i…

I was very pleased with the help i received from your customer services.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your lovely feedback. We’re so pleased our customer services team were able to help, and appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Always tempting

Your jewellery is always very tempting,and there is always something I like to buy ,keep up the good work 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for your words. We’re so pleased you continue to find pieces that tempt you – that’s exactly what we love to hear!

Avaliado com 5 de um total de 5 estrelas

Beautiful necklace

Beautiful necklace, arrived quickly in a beautiful presentation box. I have problems fastening necklaces now because of arthritis in my hands, but this one slips easily over my head. So it's easy to wear and looks fabulous. Thank you.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your review. We’re so pleased your necklace arrived quickly and that the design makes it easy and comfortable for you to wear. It’s wonderful to hear you’re enjoying it — thank you for choosing us.

Avaliado com 4 de um total de 5 estrelas

Good things for those who wait!

The website is easy to navigate with excellent illustrations. But the quality and beauty of the bracelets in real life go above and beyond the photos on screen or in the brochure. I am very pleased with my purchase. Items are packaged beautifully. My only concern was the length of time it took to arrive, 10 days. The website says to allow 7 to 14 days but it is unusual for online merchants to take this long these days. It’s a small quibble on my part. If I could give four and three quarters stars I would do so!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for such thoughtful feedback. We’re so pleased you found the website easy to use and that your bracelets exceeded expectations in real life — that’s exactly what we hope for.

We do appreciate your comments regarding delivery times and understand your point. Thank you for your patience, and for your very generous four and three-quarters stars!

Avaliado com 5 de um total de 5 estrelas

Another purchase I am very pleased…

Another purchase I am very pleased with. Arrived very quickly well within the time estimated.
Ordered The Tree of Life and free Secret Sparkle earrings as a birthday gift, I will be very happy to present these both to my friend for her birthday.
Can't recommend Shipton & Co highly enough, been purchasing from them for many years both in store and now online and have never been disappointed with service or quality of items.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for such a wonderful review and for your loyal support over the years. We’re so pleased your Tree of Life and Secret Sparkle earrings arrived quickly and that you’re happy to gift them — we hope your friend loves them!

Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery

Beautiful jewellery, I have bought online and instore in in bowness on windermere, the assistant was really very helpful, polite and a pleasure to deal with, the quality of the jewellery is beautiful and the prices are very good. I also ordered a gift online to be sent to the recipient and the service was excellent. I also look out for older pieces which are quite stunning and well worth buying as shipton &co produce some unique pieces. I highly recommend them.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for such a generous review and recommendation. We’re so pleased you’ve enjoyed shopping with us both online and in Bowness on Windermere, and that our team made your visit such a positive experience.

Avaliado com 5 de um total de 5 estrelas

Happy Chappie

Have bought many times both on line and in store and have always been happy with the quality and price of the products

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for your continued support. We’re delighted to hear that whether shopping online or in store, you’ve always been happy with both the quality and value of our pieces.

Avaliado com 2 de um total de 5 estrelas

I made the order by post

I made the order by post. I waited and waited then I sent an email to enquire who much longer I would have to wait. It took approx another 10days. Like the merchandise but I don't rate the admin and delivery service

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for taking the time to leave your feedback. I’m very sorry for the delay you experienced with your postal order. Postal orders can take a little while longer due to the FREEPOST service we offer and time to process the order at headoffice but we are looking to how we can improve this. I’m pleased to hear that you like the merchandise. Thank you again for your patience.

Avaliado com 5 de um total de 5 estrelas

Fantastic!

I've purchased one item from their Newquay shop and one item online. Brilliant service, fabulous products and reasonable prices.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for your lovely review. We’re delighted to hear you enjoyed both your visit to our Newquay shop and your online experience. It’s great to know you found our service, products, and prices just right.

Avaliado com 5 de um total de 5 estrelas

Love this company!

Love this company!
I first heard of them when one of their catalogues was delivered with junk mail over 10 years ago. In the beginning I used to recycle the catalogues as I thought them 'too posh' with prices out of my range, however in 2013/14 following Cancer diagnosis and major surgery, plus an exit package from previous employer, I'd decided to thank my family for their love and support by saying they could choose something from the company (within reason 😉)
I've had nothing but excellent service from them from repairing rings I'd originally bought from them to them contacting me whenever the size of ring wasn't available and not being able to size up/down the nearest size due to how the ring was designed e.g not a single band etc, allowing me to swap in totally different rings instead and refunding or making arrangements to pay the difference.
They are my go-to when I need a boost 💝

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for sharing this — it genuinely means a great deal to us. We’re incredibly honoured that our jewellery has played a small part in such an important and personal chapter of your life. Knowing we’ve been able to help you find pieces that bring a little lift when you need it most is exactly why we do what we do.
We’re so glad to be your go-to when you need a boost 💝

Avaliado com 5 de um total de 5 estrelas

Looked after me well and helped to make…

Looked after me well and helped to make the purchase simple with their knowledge of the products. Goods arrived very quickly and in plenty of time for my wife's birthday. Something a little special that you don't find in the shops.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for your kind words. It’s lovely to know you found something a little special — that’s exactly what we aim for. We hope your wife enjoys her gift and we look forward to helping you again in the future.

Avaliado com 4 de um total de 5 estrelas

Arrived in time

Ordered on line, said would take 7/14 days didn't realise it was working days so sent email saying needed by Saturday (24th) took 2 days to reply and just going through system which wasn't really a reply sent another email saying if they could not guarantee delivery I would cancel order it was posted out on Wednesday and arrived on Thursday, so our twin granddaughters got there 21st Birthday presents on time.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your feedback. We’re pleased the order arrived in time for such a special occasion and hope your granddaughters loved their 21st birthday gifts.

Avaliado com 5 de um total de 5 estrelas

A good company

As usual the goods arrived on time and were perfect. I always find Shiptons a good company to deal with.

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your review, we’re so pleased you’re happy with your order.

Avaliado com 5 de um total de 5 estrelas

Great Service

I have purchased several pieces from you kin the last couple of years and they have always equalled myself and my wife's expectation. The service is good and up to the brochure's description.
We shall continue using Shipton whenever necessary.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you so much for your kind words and for your continued support over the past few years. It’s always nice to know our pieces are appreciated exactly as described, and we truly value your loyalty.

Avaliado com 5 de um total de 5 estrelas

I Purchased a lovely Lapis lazuli…

I Purchased a lovely Lapis lazuli bracelet which I am delighted with. The customer service person I spoke with was polite and helpful.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your kind review. We’re so pleased you’re enjoying your Lapis Lazuli bracelet and that our customer service team was helpful. Your feedback is much appreciated.

Avaliado com 5 de um total de 5 estrelas

high standards

as a past Shipton customer I am very satisfied
with the past and present service. Jewellery is of a very high standard.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your continued support. We’re so pleased to hear you’re very satisfied with both our past and present service, and that you value the high standard of our jewellery. Your feedback truly means a lot to us.

Avaliado com 3 de um total de 5 estrelas

Items are usually excellent.

I give customer service 5 stars for their information, reassurance & support.
Before I purchased the two items, I requested reassurance that they would be delivered in time, as one was a Birthday gift.
Unfortunately due to previous experiences of being too lengthy a time with dispatch & delivery, this was of great concern to me.
I had to call customer svs again for that very reason.
The lady I spoke to there was so helpful. That is my reasoning of 5 stars given.
I need to add that these two sets of shell pearls were not in the best of conditions. With chippings from them left in the satin boxes.
I have to say that this is the first time the quality of Shipton & co items wasn't up to scratch. I am sorry to state that, as this is most unusual.
Hence the 3 stars.
This was a prompted review.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for taking the time to share such detailed feedback. We’re pleased to hear our customer service team were able to provide the information, reassurance, and support you needed, especially with a time-sensitive birthday gift.

We’re very sorry to hear that the shell pearl sets did not arrive in the condition you would expect. This is certainly not the standard we aim for, and we appreciate you highlighting it. Your comments have been noted and will be shared with the relevant team, as quality is extremely important to us.

Avaliado com 5 de um total de 5 estrelas

Easy ordering

Easy ordering, product exactly as expected and incredible quality
Will definitely use the company again

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

Thank you for your lovely feedback. We’re so pleased to hear everything was easy to order and that the quality met your expectations.

Avaliado com 5 de um total de 5 estrelas

Necklace purchase

Reliable swift service via telephone ordering. Helpful and polite sales assistant.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Shipton & Co

Resposta da Shipton & Co

We’re pleased to hear you found our telephone ordering service reliable and swift, and that our sales assistant was helpful and polite. Your comments are much appreciated.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais