Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The website zealbao.com, hosted by Shopline, has impersonated my company based in France, which is completely illegal regardless of the country. I contacted Shopline, who responded promptly and shu... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Shopping.com were behind Muncos what a total scam. The entire business is FAKE. STAY AWAY!!@ I've been fighting for my order since 22nd Dec 2025

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Cons: 1. It's restrictive in terms of what we can write in our contents 2. The ShopHub which allows us to update different platforms such as Lazada, Shopee and the website does not help reduce... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Pacchi mai arrivati. Dalla tracciabilità c.é scritto che me li hanno consegnati in data 11 febbraio e 19 febbraio. È una vergogna, rubano soldi e basta. Per fortuna che sono un avvocato e riesco a d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de soluções em e-commerce

Escrito pela empresa

A global smart commerce enabler that allows merchants to easily set up a full-featured online store.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Such a big scammer

Such a big scammer. I ordered after read that shopline is their sponsors , but they gave wrong item that is also damaged and they are even not responding on my mail .

30 de setembro de 2023
Avaliação não solicitada
logotipo da Shopline

Resposta da Shopline

Hi Rihanna ,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Avaliado com 1 de um total de 5 estrelas

Placed an order for two items purchased…

Placed an order for two items purchased through 'The North Clearance Sale', an ad placed on Facebook. It appears shopline was the store manager for this sale and the items; but I've heard nothing back from either the seller or anyone else since placing the order. Scam, scam, scam. Do NOT trust this company or any one to do with them.

5 de setembro de 2023
Avaliação não solicitada
logotipo da Shopline

Resposta da Shopline

Hi Neil,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Avaliado com 1 de um total de 5 estrelas

Scam Alert

Scam Alert. I got scammed by a company called Bauetry.shop. After 3 weeks and no tracking number received, I emailed them and got a copy of the order receipt. Today, (07/13/23) I emailed them again and it bounced back as an invalid email address.

13 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Security level is risky

Hi, this company doesn't have a high security for filtering scammer companies. I reported a scammer company which they provide service. I was a victim of the scam. But no response from Shoreline. Better avoid this provider and any websites powered by Shoreline.

20 de junho de 2023
Avaliação não solicitada
logotipo da Shopline

Resposta da Shopline

Hi Hyo,we are sorry to hear about your experience and appreciate you bringing this to our attention. We take security seriously and are committed to improving our processes.If you’d like to share more details, please email us directly at global-support@shopline.com. Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

Firstly

Firstly, may I say that I disagree that I have to even put a one star rating in order to write a review at all. Sometimes services do not require even a one star.
I paid for my items and 3 months later still have not received them. I emailed the company and have not received a reply. I have contacted them again in the hope of prompting them to send my items. Here's hoping.

4 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible support!

I thought that shopline would be a great useful tool for me to boost my sales for my online business, but I never expected to have almost zero technical support from their customer success executives with regard to my business. There was no help for me in integrating my domain to the shopline interface. I shall take it as my loss and move on from it using other channels.

3 de março de 2023
logotipo da Shopline

Resposta da Shopline

Hi Edmund, we’re sorry to hear that your experience with us was not ideal. Thank you for letting us know about the issue, we will strive to do better. We value your feedback, and we look forward to getting this issue resolved for you as soon as possible. Please reach out to support.sg@shoplineapp.com to further assist you in solving this problem.

Avaliado com 1 de um total de 5 estrelas

Never use system

Never use system. Charge me 3 month USD 256$ per month. And don’t want to refund. Just want to testing how to use system. Become cheated. My god.

15 de setembro de 2022
logotipo da Shopline

Resposta da Shopline

Hi Serene, we put customer experience and satisfaction as our priority, and we’re sorry to hear that your experience with SHOPLINE was less than ideal. We kindly reminded you on the subscription auto recurring, if you do not want to renew SHOPLINE sevice, please cancel it manually, and you will not be charged. If there is anything else we can do to help you resolve this issue, please reach out to hanqi for further assistance.

Avaliado com 3 de um total de 5 estrelas

Need more improvement to the app

Cons:
1. It's restrictive in terms of what we can write in our contents
2. The ShopHub which allows us to update different platforms such as Lazada, Shopee and the website does not help reduce inventory uploading. In fact, I still need to enter the contents for the various platform manually
3. SKU number has to be generated manually
4. Monthly subscription is more expensive than Shopify and doesn't seem to do more than Shopify

Pros:
1. Good and prompt after-sales service
2. Website is easy to set up with many templates to choose from

30 de janeiro de 2023
logotipo da Shopline

Resposta da Shopline

We are grateful that you took the time to leave us a review - your feedback helps us to improve our product for everyone! Please let us know if you are in need of any further assistance, SO.

Avaliado com 1 de um total de 5 estrelas

getting signed contract

nothing the agent can / is willing to do

25 de janeiro de 2023
logotipo da Shopline

Resposta da Shopline

Hi Xin Da, we’re sorry to hear that your experience with us was not ideal. Thank you for letting us know about the issue, we will strive to do better. We value your feedback, and we look forward to getting this issue resolved for you as soon as possible. Please reach out to hanqi to further assist you in solving this problem.

A Experiência Trustpilot

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Saiba mais sobre outros tipos de avaliações.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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