My silkn led face mask stopped working, Jackie from the customer service department was wonderful. She guided me through troubleshooting and even calling me when I didn’t understand the instructions.... Ver mais
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Veja o que dizem as avaliações
Customer service was fantastic a very lovely woman helped me to get a new charger , she listened to me , sent the charger to me after I got home from vacation. I’m sorry I forgot her name , I wanted t... Ver mais
I Ordered an Hair Spray : MORR F5%, Order no 6928 and tracking no 34381717047640 Material came with an external box well packed. Paid the full money and opened the box to find one dirty ordinary... Ver mais
The two products I have purchased from Silk'n have worked beautifully for me, with results,I've been told, that cause people to think I'm 20 years younger than I am. When I need assistance, I call t... Ver mais
Detalhes da empresa
Escrito pela empresa
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
At-Home Permanent Hair Removal, Anti-Aging & Microderm Solutions
Escrito pela empresa
- Safe, Effective, Affordable At Home Permanent Hair Removal
- Designed by physicians, clinically tested for efficacy and adapted for easy use at home, you can count on Silkn’s line of FDA cleared light-based devices for long-lasting hair removal. For over a decade, Silk’n has been offering effective, reliable hair removal technology for customers around the world. Silkn’s line of at-home hair removal products has consistently delivered permanent hair removal results and became the trusted name in its category.
- Natural, Non-Invasive At-Home Skin Tightening Anti-Aging Technology
- Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. Explore our collection of devices that help you save the time and expense of professional treatments – all while getting exceptional results. Browse our skin tightening products to understand the real technology behind our devices and how it can resolve your anti-aging and beauty needs.
- At Home, Chemical Free, Skin Rejuvenating Microdermabrasion
- We’ve brought happiness to millions of customers in countries all over the world who are looking to rejuvenate the tone and texture of their skin. Using our popular ReVit or ReVit Prestige devices, you can treat yourself to a diamond microderm facial without paying the professional salon price, all while enjoying the incredible benefits of these skin-brightening solutions.
Exclusive Double Warranty
Silk'n purchases include an extended warranty, doubling our standard one-year manufacturer's warranty for a full 2 years of coverage. This offer is only valid on products purchased directly from Silkn.com.
Exceptions apply. Visit https://silkn.com/pages/warranty-information for details.
Informações de contato
2550 Highway 7, Suite 206, L4L 4Y7, Woodbridge, ON, Canadá
- 1-800-250-5053
- contact@silkn.com
- www.silkn.com
4,3
Excelente
3 mil avaliações
Respondeu a 29% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
J’ai passé une commande et m’ont envoyé…
J’ai passé une commande et m’ont envoyé un courriel comme quoi ils ont annulé ma commande. Donc suite à ça j’ai eu peur et dû annuler ma carte de crédit. Je n’ai pas confiance en cette compagnie LenaSilk.
5 de janeiro de 2026
Avaliação não solicitada
Damaged product - poor customer service
I received my order very fast, around 3 days. Opened it only after Christmas, as it was a gift, and what a surprise, the battery on my neck mask remote is damaged and the remote is not closing properly and not working at all. I sent an email to customer service requesting a new remote, and nothing yet. I’ve been asked my contact info, and none got back to me as of today, as well as no replacement remote received. It’s too long. I’m aware that it’s holiday season, however there should be a better service. I cannot use my mask because of this issue.
27 de dezembro de 2025
Avaliação não solicitada
I've used the BellaFlash Pro for over…
I've used the BellaFlash Pro for over one year and I still have chin hairs in the same place that will not go away! Very disappointed in this product!
4 de janeiro de 2026
Avaliação não solicitada
I have the LED mask 100 and the Lumi…
I have the LED mask 100 and the Lumi Lips products. Both are great and have great results😍
26 de dezembro de 2025
Avaliação não solicitada
I ordered the silk’n gel on Dec 15. Still haven’t received it.
I ordered the silk’n gel on December 15. I still haven’t received it and when I go to Purolator update it says there’s no update since December 24. Very poor
14 de dezembro de 2025
I purchased a $75 light bulb
I purchased a $75 light bulb, weeks ago. I haven’t received it. I’ve emailed 12 days ago and still haven’t heard back from y'all.
I’d love it if you reach out to me.
4 de dezembro de 2025
I was phoning about a warranty issue
I was phoning about a warranty issue, and the representative was very responsive and quick to give instructions on how to do my claim
5 de dezembro de 2025
Duplicate x4 orders
The order would not confirm that it was placed. I ended up with 4 duplicate orders for the same thing.
13 de dezembro de 2025
Ease of shopping
Ease of shopping, fast shipping, great communications with tracking numbers.
9 de dezembro de 2025
Jackie responded quickly and was very…
Jackie responded quickly and was very polite and helpful would recommend Silk’n to friends.
3 de dezembro de 2025
Silk’n…
It was very easy to order your product on line. Heard a lot of good reviews from people that are friends of mine….that made my decision easier to purchase the mask.
Updates on shipping was sent to me quickly…I was very pleased with overall service!!!
4 de dezembro de 2025
Great delivery.
2 de dezembro de 2025
I didn’t received my ordered yet
I didn’t received my ordered yet. I keep calling the customer service nobody answers. I was excited with it but then i don’t know where’s my order.
29 de novembro de 2025
I haven’t received my product yet and…
I haven’t received my product yet and yet you want me to write a useful review while I don’t have a product yet
29 de novembro de 2025
Rf toothbrush stopped working some time ago
Rf toothbrush stopped working some time ago, contacted silkn and nothing.
useless customer care
7 de dezembro de 2025
Avaliação não solicitada
Maintain your youthful complexion
The website is easy to use and very informative. This is a gift for someone who takes the time to maintain her beautiful complexion. I think she will love it.
29 de novembro de 2025
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