Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in th... Ver mais
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Veja o que dizem as avaliações
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... Ver mais
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Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... Ver mais
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Excellent prices and prompt delivery, and although one of the large ladders was damaged in transit by the courier their communication was most efficient and friendly. The refund arived the next day.... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Proteção Contra Incêndios
- Fornecedor de Equipamentos para Construção
- Loja de impressões e placas
- Loja de roupas e acessórios de segurança
- Fornecedor de equipamentos de segurança
- Loja de equipamentos de segurança
Escrito pela empresa
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Informações de contato
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid for extinguisher plus certificate
Paid for extinguisher plus certificate, received extinguisher but not certificate
21 de abril de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review.
As discussed with my colleague yesterday, as part of the British Standard, for any fire extinguisher to be certified, a service engineer is required to attend your site. They not only confirm that the extinguisher has been delivered in perfect working order (as good as couriers are, it isn't unheard of for things to get damaged from time to time), but they also ensure it is the right fire extinguisher for the location and the fire risks which are present.
Unfortunately, you did not purchase the certification service. However, if this is something you still require, please do not hesitate to get in touch with us and we'll try our best to get this booked in with your local engineer as soon as possible.
All the best,
Stuart
The next day delivery worked well other…
The next day delivery worked well other than the delivery window being 8.00 to 18.00.
17 de abril de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review Paul, and I'm glad your item arrived the next day as stated.
Unfortunately, due to the length of our ladders, these have to go on a bulk delivery service and the courier we have to use for delivering them are unable to offer precise delivery windows like our other couriers.
Kind Regards,
Kerry
Resposta da Simply Extinguishers & Simply Safety Group
Well, it sounds like we really hit the nail on the head on this occasion!
Thank you for the review Sara.
Erin
Excellent customer service
Excellent customer service. Easy to contact and returns and refund expedited incredibly quickly.
8 de abril de 2024
Resposta da Simply Extinguishers & Simply Safety Group
That's nice of you to say, thank you Catherine. We get that mistakes happen when ordering, or people simply don't need as much as they thought to get a job done, which is why we offer free and easy returns.
Many thanks,
Stef
Ordered and delivered within 24hrs…
Ordered and delivered within 24hrs brilliant service as always 👏
12 de abril de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review and your repeat custom Michael. When customers keep coming back, we know we must be doing something right, and it's even better when you spare a few moments to let everyone else know too.
We look forward to supplying you again.
All the best,
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
Our kerb ramps are a very popular item as they have many uses.
I'm glad you're happy with the quality of your product, and we'd welcome any feedback on how we can improve so we receive a 5-star review next time.
Many thanks,
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
We check prices regularly to make sure our customers are always paying the best price.
Thank you for the review, James!
Mark
First Class Service
First Class Service, Highly Recommended.
Ordered and Item on Wednesday received next day as promised
18 de abril de 2024
Avaliação não solicitada
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for all of the praise you've sent our way Pam - we really appreciate it.
All the best,
Kerry
The price of the product was reasonable…
The price of the product was reasonable and competitive, the delivery was quick and reliable.
4 de abril de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for sharing your thoughts on our service, John. We do appreciate your review and are glad you found our service deserving of 5 stars!
Many thanks,
Stuart
Excellent buy and delivery.
Very pleased with the prices and the products. Delivered within 48 hours. Excellent service. Will buy from the company again.
29 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
When you need anything else again, be sure to let us know.
We ensure we only stock the highest quality products and regularly monitor prices to make sure they're the lowest around.
Thank you for the lovely review.
Stef
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the 5-star review, Tom - we appreciate you sparing the time.
All the best,
Paul
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review Robert, it always puts a smile on our faces when customers have good things to say.
All the best,
Erin
Resposta da Simply Extinguishers & Simply Safety Group
Those are three of our favourite words to be described as - thank you for the Excellent review.
All the best,
Mark
Resposta da Simply Extinguishers & Simply Safety Group
That's great you are happy with the experience as a whole.
Thank you for the review.
Stef
Quick and easy to order.
25 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
I'm glad you found it an easy experience to order what was needed.
I hope you're happy with the product too, and thank you for the review.
Many thanks,
Kerry
Simply extinguished we’re v good
Simply extinguished we’re v good, delivery people told us they were coming and we waited in but they came the next day. That aspect was annoying.
30 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review Annie. I'm glad you're happy with the service and please accept my apologies that the courier faced a delay in delivering your order.
If you have any issues, please do get in touch with us.
Many thanks,
Mark
Great selection of products and good prices
I found Simply Extinguishers when looking for some stainless steel small capacity extinguishers to fit to a boat for use on all types of fires. They have a great range of products and their pricing is very competitive. The only confusion came when the description of the extinguishers was listed as 'Chrome' on the delivery note, which would not have been suitable for the marine environment I was intending. This was resolved after a short conversation with a customer service representative it was confirmed that this is just a descriptive error of the colour on their system.
28 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Hi Andy,
I'm thrilled you're happy with our prices and the large catalogue of products we have - it's always great to hear from our customers.
We use the term Chrome as it has been adopted across the industry to describe the finish of our shiny stainless steel extinguishers. Plus, it sounds nicer too. These are very popular with our customers, and I'm sure you'll be happy with yours too.
If you have any further questions, just let us know.
Many thanks,
Stuart
Excellent service
Excellent service. Ordered online & delivery was on time & all items were just as expected when they arrived.
28 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for sharing your experience with us Nick - we work hard to ensure customers receive their orders as seamlessly as you have.
All the best,
Stuart
Initial error sorted eventually
Wrong (cheaper) item sent. Have phoned a couple of times and given details and have not heard back.
Edit: This was rectified eventually so no issue now.
24 de março de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Firstly, please accept our apologies that the wrong size items were sent to you. Our Fire Stop Pillows are a very popular product, however, it is difficult to tell the difference between different sizes.
Having discussed this with my colleague, I can see you were happy to keep the incorrect items and we have refunded the difference in price. We thank you for the feedback and we will take steps to avoid this error from happening again.
I hope you will still consider using us in the future.
All the best,
Erin
Resposta da Simply Extinguishers & Simply Safety Group
It's a real team effort to get things working this well, and I know everyone will appreciate you sharing your thoughts.
Thank you!
Kerry
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