I purchased a new Golf Match today, was really pleased with the level of Customer Service offered. The Sales Exec I dealt with was Liam Smith, and I would fully recommend VW Sinclair Swansea for thei... Ver mais
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Localização
Trocar localização0 Langdon Road, Swansea, SA1 8QY Swansea, GB
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Veja o que dizem as avaliações
We were greeted on our arrival by two very pleasant and friendly ladies. Ryan went above and beyond to find the car we were looking for, very helpful and there was no pressure put on us by him. We wi... Ver mais
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All the staff are very friendly and attentive.This was the second car we have bought from Sinclair.And will return again in the future.A special thanks to Harry Hopkins from sales.
A empresa respondeu
I received professional, personable service of excellence from sales executive Liam Smith who provided all the information required to purchase a car.He was always very friendly and polite in explaini... Ver mais
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Detalhes da empresa
Sobre Sinclair Group - Sinclair GWM
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contato
0 Langdon Road, Swansea, SA1 8QY, Swansea, Reino Unido
4,2
Muito Bom
7 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I purchased a new Golf Match today
I purchased a new Golf Match today, was really pleased with the level of Customer Service offered.
The Sales Exec I dealt with was Liam Smith, and I would fully recommend VW Sinclair Swansea for their friendly, informative and professional service.
28 de julho de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair GWM
Hi Jason,
Thank you for your kind review - we’re really pleased to hear you had such a positive experience with Liam. It sounds like this feedback is intended for our colleagues at Volkswagen Swansea, so we’ll be sure to pass it along to their team.
Kind regards,
Sinclair Group
Fantastic customer service at Sinclair’s at Langdon Rd Swanseareceived professional
I received professional, personable service of excellence from sales executive Liam Smith who provided all the information required to purchase a car.He was always very friendly and polite in explaining the details of the functions of the car and the financial procedures from deposit to completion.
7 de junho de 2025
Resposta da Sinclair Group - Sinclair GWM
Hi Pat,
Thank you for your detailed and positive feedback. We're delighted Liam provided such professional, personable, and friendly service, making the purchase process clear and straightforward for you.
Kind regards,
Sinclair Group
We were greeted on our arrival by two…
We were greeted on our arrival by two very pleasant and friendly ladies.
Ryan went above and beyond to find the car we were looking for, very helpful and there was no pressure put on us by him. We will be advising our family member to go along to you when he changes his car, definitely deal with Ryan or Liam ( Liam was also very obliging)
16 de maio de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair GWM
Hi Helen,
Thank you for your lovely review. We’re so pleased to hear you had such a positive experience with Ryan, Liam, and the team. It’s great to know you felt supported without any pressure, and we really appreciate your recommendation to family.
Kind regards,
Sinclair Group
New Car
All the staff are very friendly and attentive.This was the second car we have bought from Sinclair.And will return again in the future.A special thanks to Harry Hopkins from sales.
19 de março de 2025
Resposta da Sinclair Group - Sinclair GWM
Hi Paul,
Thank you for the wonderful review! We’re so happy to hear that you had another great experience with us, and we appreciate your continued trust in Sinclair. We’ll make sure Harry receives your special thanks - he’ll be thrilled to hear your kind words!
Kind regards,
Sinclair Group
Great service great product
30 de novembro de 2024
Resposta da Sinclair Group - Sinclair GWM
Hi John,
Thank you for your feedback! We’re delighted to hear that you’re happy with both our service and the product. If there’s anything else we can do for you, please feel free to reach out.
Kind regards,
Sinclair Group
Resposta da Sinclair Group - Sinclair GWM
Thank you for taking the time to leave us a review Michael! We're pleased to hear that the team at GWM ORA Swansea we're professional and polite. If we can ever assist any further in the future please don't hesitate to get in touch.
Kind regards,
Sinclair Group.
Poor service and an arrogant culture…
Pointless writing much as Sinclairs will not take comments on board - they know best and don't want to hear what a customer say from my experiences of this Audi garage. Expected a premium service for the price of services and product but fell way short. If you want to be treated as a valued customer try Blackmores Garage in Sketty Swansea - diagnosed the fault for £70 in an hour (Audi £156 per hour and wanted car for a week).
20 de março de 2024
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair GWM
Hi Mr Barlow, thank you for reaching out to us. Would you mind emailing us to give us a little bit more information about your complaint? if you could contact on Audi@sinclairgroup.co.uk please? That way we can investigate the matter further for you.
Kind regards,
Sinclair Group.
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