I took my F-Pace for its first service to Sinclair Jaguar at Swansea. On arrival, I was advised to drive to the drive-through entrance and was greeted by Grant from the service team. He asked me to le... Ver mais
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Localização
Trocar localizaçãoEnterprise Park, SA6 8QP Swansea, GB
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Veja o que dizem as avaliações
We had an excellent experience throughout , from initial enquiry to final Handover , the salesman George Perkins Was extremely knowledgable and helpful and at no point did we feel pressured. H... Ver mais
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We bought our first jaguar from Paul back in 2021 and he was very approachable and accommodating, went above and beyond to get us what we wanted so we wanted to return to upgrade our vehicle with Pau... Ver mais
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Only positive experiences dealing with Jaguar Landrover in Llansamlett and my sales rep Scott. He was incredibly professional throughout and just a lovely guy to deal with. Thanks for all your work de... Ver mais
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Detalhes da empresa
Sobre Sinclair Group - Sinclair Jaguar Swansea
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contato
Enterprise Park, SA6 8QP, Swansea, Reino Unido
4,8
Excelente
85 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant experience
Salesman Oli was brilliant, took us step by step through the process and nothing was too much trouble for him! Would recommend to anyone!
17 de março de 2024
Resposta da Sinclair Group - Sinclair Jaguar Swansea
Hi Jonathan, thanks for taking the time to leave us this brilliant 5-star review. We'll ensure Oli gets the recognition he deserves and we look forward to welcoming you back to Sinclair Jaguar Swansea soon.
Best regards
Sinclair Jaguar Swansea
Resposta da Sinclair Group - Sinclair Jaguar Swansea
Thanks for the 5-star review Daniel. We'll ensure that Scott gets the recognition he deserves. We look forward to seeing you again soon.
Best regards
Sinclair Jaguar Swansea
Excellent customer service
Excellent customer service, great communication. All organised with ease. Making it a very easy purchase.
8 de março de 2024
Resposta da Sinclair Group - Sinclair Jaguar Swansea
Thank you for taking the time to leave us this 5-star review Rachael. Excellent customer service is our top priority, so it's great to hear that you received nothing less than this from start to finish. If there is anything else you need, please do not hesitate to get in touch and we look forward to seeing you at Sinclair Jaguar Swansea again soon.
Impossible to contact
I needed a key for my Jaguar so I tried ringing Sinclair JLR. I must have tried about 30 times but there was no answer on each occasion.
I then tried live chat on the website and engaged with a very polite woman who told me someone would be in touch asap. This was 3 weeks ago and still nothing.
I am amazed by the total lack of service from a main dealership of a prestigious manufacturer.
7 de setembro de 2023
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Jaguar Swansea
Hi Ian, thanks for taking the time to leave us feedback. We are obviously disappointed to read about your experience of trying to contact us. No excuse, but this was around the time where we were moving to our brand new premises, so things were a little tight on the ground with everything being moved across. None-the-less this is not the experience we want to give any of our clients and we hope we get the chance to give you nothing less than a 5-star experience on your next correspondence/visit with us, particularly at our new premises, which are simply stunning. If you would like to discuss this matter further, please email us on jaguar@sinclairgroup.co.uk and one of the Senior Managers will contact you.
Best regards
Sinclair Jaguar Swansea
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