Excellent salesman not pushy friendly & polite .Showroom was well laid out all the staff were welcoming & friendly. Got the service we were very happy with & would definitely go back .Would very high... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoParys Road, SY8 1YR Ludlow, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover... Ver mais
A empresa respondeu
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!... Ver mais
A empresa respondeu
We recently purchased a new Range Rover Velar and couldn’t be happier with the experience. Despite the well-known challenges currently affecting JLR, Mark at [Dealership Name] went above and beyond... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Sinclair Group - Sinclair Land Rover Ludlow
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contato
Parys Road, SY8 1YR, Ludlow, Reino Unido
4,8
Excelente
210 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Service
Excellent salesman not pushy friendly & polite .Showroom was well laid out all the staff were welcoming & friendly. Got the service we were very happy with & would definitely go back .Would very highly recommend Sinclairs Ludlow & especially our salesman James .
13 de outubro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Cheryl, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with James and our team at Sinclair Land Rover Ludlow. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
Best wishes,
Sinclair Land Rover Ludlow
Amazing service very well looked after…
Amazing service very well looked after within the sales
Harry Vallander provided excellent serviceo
30 de setembro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Richard, thank you for your kind words. We're thrilled to hear that Harry provided you with excellent service. Our team is dedicated to ensuring every client feels valued and well taken care of. We appreciate your support and look forward to serving you again!
Best wishes,
Sinclair Land Rover Ludlow
A Fantastic & Personalised Customer Experience
The fantastic and personalised customer service I received from the Sinclair Landrover Ludlowe Branch has been exceptional. The whole process of configuring the car and placing the order was quite smooth. In particular, I must highlight the exceptional customer engagment provided by Sales Manager Harry Vallender. He is a class above the rest and Sinclair Group is lucky to have him. Overall I am very plased with the service received and I look forward to building a close relationship with the Ludlowe dealership to ensure my Defender 110 is maintained according to my requirements.
2 de outubro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Harry and our team at Sinclair Land Rover Ludlow. We look forward to building a lasting relationship with you and ensuring your Defender 110 is perfectly maintained. Your satisfaction is our priority!
Best wishes,
Sinclair Land Rover Ludlow
Be careful with this dealership
Bought a used car from these people, on agreeing a deal to purchase the car, the dealer retracted on some of the things originally agreed on. So be careful buying from these guys. On the car purchased loving the vehicle.since the purchase the dealer has put right the issues that were encountered.
1 de outubro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Paul, thank you for your feedback. We're glad to hear you love your vehicle. We apologise for any miscommunication regarding the deal. We strive for transparency and will address your concerns to improve our service. Please reach out to us directly if you would like to discuss this further.
Best wishes,
Sinclair Land Rover Ludlow
Defender
This is the second time I have dealt with Sophie she was excellent throughout also giving me updates on delivery and handover a real asset to the company
25 de setembro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Thank you for your kind words! We're thrilled to hear that Sophie provided you with excellent service and kept you updated. She truly is an asset to our team. We appreciate your continued support and look forward to serving you again!
Best wishes,
Sinclair Land Rover Ludlow
Good to deal with
Good to deal with. Friendly And enjoyable process of purchasing a new vehicle. Highly recommended.
20 de setembro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Chris, We are beyond thrilled to hear about your positive experience with us. It was truly a pleasure to assist you in purchasing your new vehicle. Thank you for the recommendation!
Best wishes,
Sinclair Land Rover Ludlow
Very professional service and excellent…
Very professional service and excellent product
29 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Gordon, we are thrilled to hear about your positive experience with our service and product. Thank you for choosing us and we look forward to continue providing you with professional and excellent service!
Best wishes,
Sinclair Land Rover Ludlow
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team to be pleasant and responsive. It's our goal to always provide exceptional service to our clients. We appreciate your support!
Best wishes,
Sinclair Land Rover Ludlow
Mike (sales) constantly kept me…
Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover process with a thorough explanation of the basic functions of the vehicle.
19 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Rob, thank you for the kind words, we're glad to hear that our team provided exceptional service throughout your car purchase. We aim to keep our clients informed and happy every step of the way. Enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
Jess was fantastic at finding exactly…
Jess was fantastic at finding exactly what I was looking for in my purchase was always keeping me updated would definitely buy for her again Richard France
19 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Thank you so much for the positive review, Richard! We are thrilled to hear that Jess was able to provide you with excellent service and find exactly what you were looking for. We would be more than happy to assist you with any future purchases, thank you for choosing Sinclair Land Rover Ludlow!
James was very helpful and understood…
James was very helpful and understood our position. To be allowed to drive the car on our own for a suitable amount of time is always a good way to sell cars and Sinclair did this very well.
22 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Tim, thank you for your positive feedback, we're glad to hear that James provided helpful and understanding service! Our goal is always to make the car-buying process as smooth and enjoyable as possible for our clients.
Best wishes,
Sinclair Land Rover Ludlow
The service provided was faultless.
The service provided was faultless.
Never pushy, extremely professional.
On handover the time given to explain the vehicles set up, the car was presented as if it was new.
Mark was great.
14 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Darren, thank you so much for your kind words! Our team strives to provide exceptional and professional service to all our clients. We're thrilled to hear you had a great experience with us and we look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Ludlow
Land Rover Discovery from Sinclair Ludlow.
I recently purchased a Land Rover Discovery from Sinclair Ludlow and the whole process from start to finish has been an exceptional example of excellent customer service. I telephoned in the morning and very quickly and painlessly agreed a price with the sales manager Will. I was then contacted by James who made it all happen. I can’t praise James enough as he made the whole experience an efficient and pleasurable experience, something I wouldn’t normally say about buying a car. The showroom was some distance from me but worth the trip and when I collected the vehicle it was serviced and immaculate. Despite the travel I would undoubtedly return to Sinclair Ludlow for my next vehicle. First class all round - well done James.
24 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Michael, thank you for your glowing review! We are thrilled to hear that our team provided you with exceptional client service and made your car buying experience efficient and pleasurable. We take pride in delivering five-star service and it's great to hear that James went above and beyond for you. We look forward to serving you in the future at Sinclair Land Rover Ludlow.
We have been customers with Sinclair…
We have been customers with Sinclair and have always found them to be very helpful, nothing is too much trouble and they provide excellent customer service.
If visiting for any reason relating to our car, they ensure that all customer needs are met, very efficient /informative and very helpful.
2 de agosto de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Steve, thank you for your kind words! We strive to provide the best client service and are glad to hear we have met your needs. We look forward to continuing to assist you with any car-related needs in the future.
Best wishes,
Sinclair Land Rover Ludlow
Excellent service.
Excellent model range available to try.
Very knowledgeable and friendly staff across the business predominantly in the sales and service depts.
31 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Simon, we are thrilled to hear about your positive experience at Sinclair Land Rover Ludlow. Our team takes great pride in providing knowledgeable and friendly service to all clients. Thank you for choosing us.
Best wishes,
Sinclair Land Rover Ludlow
Superb service from Jessica Jennings.
26 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Malcolm, thank you so much for your kind words about Jessica! We're so happy to hear that she provided superb service and we'll make sure to pass along your feedback to her. We appreciate your support and look forward to serving you again soon!
Best wishes,
Sinclair Land Rover Ludlow
Defender 110 July 2026
Great comms throughout. Mark Sutcliffe was very courteous and professional.
22 de julho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Mark, thank you for your kind words! It's always our goal to provide excellent communication and professionalism. We're glad you had a positive experience with Mark Sutcliffe. We hope to work with you again in the future.
Best wishes,
Sinclair Land Rover Ludlow
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Peter, thank you for sharing your wonderful experience with Sophie! We take great pride in providing excellent service and we are thrilled to hear that she was fantastic from start to finish. We look forward to serving you again soon!
Best wishes,
Sinclair Land Rover Ludlow
Excellent customer service from Sophie…
Excellent customer service from Sophie from enquiry to purchase.
22 de junho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Mrs Woodward, thank you for your feedback! We're thrilled to hear that Sophie provided excellent client service throughout your purchase experience. We pride ourselves on delivering five-star service to all our clients. Thank you for choosing Sinclair Land Rover Ludlow.
Helpful without pressure
Mark at Sinclair was helpful without pressure. Advised where necessary and got the car we wanted at what I consider a fair price.
13 de junho de 2026
Resposta da Sinclair Group - Sinclair Land Rover Ludlow
Hi Paul, thanks for taking the time to leave us a review. We're thrilled to hear that Mark provided a positive and helpful experience while also getting you the car you wanted at a fair price. We strive to make our clients happy and we're glad we could do that for you. See you again soon!
Best wishes,
Sinclair Land Rover Ludlow
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.