Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was... Ver mais
A empresa respondeu
Swansea Enterprise Park, SA6 8QP Swansea, GB
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Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was... Ver mais
A empresa respondeu
2nd Defender purchase. Swansea and Chey in particular have been faultless with customer service. Came to Swansea because the model was not available elsewhere due phase out of the JLR V8. Will be us... Ver mais
A empresa respondeu
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... Ver mais
A empresa respondeu
Great experience with Sinclair group, josh was very helpful and even delivered the car to my address. Very happy with the sales team.
A empresa respondeu
Escrito pela empresa
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Swansea Enterprise Park, SA6 8QP, Swansea, Reino Unido
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Great experience with Sinclair group, josh was very helpful and even delivered the car to my address. Very happy with the sales team.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
excellent service from first contact to collection of new car. George Perkins was our main contact and he was completely professional and helpful through the whole purchasing process

Resposta da Sinclair Group - Sinclair Land Rover Swansea
2nd Defender purchase. Swansea and Chey in particular have been faultless with customer service. Came to Swansea because the model was not available elsewhere due phase out of the JLR V8. Will be using Sinclair Swansea for all future business based purely on this purchase despite the 200 mile journey from my home.
Thank you Chey and Sinclair Swansea

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Fantastic service and communications very easy to get it done well done George

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Great service from start to finish.
From the Directors to Senior Management and Sales Team, thoroughly recommended.
Customer service is most definitely 5 start.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was agonising over my decision. Ultimately, Adam gave me a superb service, patient and courteous and helped me in my decision making process. Factory ordered my dream car and could not be happier. 5 star dealer and 5 star sales executive. Well done!

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Excellent service from start to finish, personal and professional service, attention to detail and personal needs, efficient and timely delivery.

Resposta da Sinclair Group - Sinclair Land Rover Swansea

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Marc Roberts was amazing... the whole experience from start to finish was flawless. Having already had a Landrover from another store, purchasing this one from Swansea and dealing with Marc was professional, easy and very swift.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
The whole experience was seamless from first point of contact by telephone to vehicle delivery and the follow up contact. Customer service was phenomenal and Lewis went out of his way to ensure that I had all the required information at my fingertips. Everything was organised really well and ran like clockwork from test drive to delivery. Sinclair Swansea - Thank You!

Resposta da Sinclair Group - Sinclair Land Rover Swansea
We had an excellent salesman, who guided us through the process excellently! He corresponded with us closely and explained the process in detail.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Marc and Cam both great guys and recommend dealing with them… coffee and Welsh cakes awesome too 😋

Resposta da Sinclair Group - Sinclair Land Rover Swansea
The service was top notch ,staff very friendly and professional,customer service brilliant.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Great team of people to deal with they exceeded all our expectations from start to finish on the purchase of our Landrover defender

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by our free gifts of champagne, a water bottle, key chain and a half day off- roading!

Resposta da Sinclair Group - Sinclair Land Rover Swansea
The whole experiance of purchasing the vehicle was relaxed with good knowledge of the product.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
I've used many JLR dealers in the past and my experience at Sinclair JLR Swansea to be head and shoulders above the rest, it's only when you have an issue do you really find out how that dealer and it's staff deal with that situation and this is why I think they are the best, Lewis & Amy went above and beyond to ensure I was treated as a priority, I found this really reassuring and a breath of fresh air as I had been let down in the past by other JLR dealers.
This is how all JLR dealers should look after their customers.
Well done to Lewis & Amy and their staff at Sinclair Swansea JLR

Resposta da Sinclair Group - Sinclair Land Rover Swansea
it was a seamless journey with the salesman being so helpful

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Fantastic service from Sinclairs yet again.Adam who sold us our New Discovery was certainly " Above and Beyond " Highly Recommended.

Resposta da Sinclair Group - Sinclair Land Rover Swansea
Very nice staff made changing my car a pleasant experience

Resposta da Sinclair Group - Sinclair Land Rover Swansea
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