I would give 0 if I had the option. Mediocre programming, service is often disrupted and today was the last straw. After 4 months of service the phone app and online login kept asking for username an... Ver mais
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Veja o que dizem as avaliações
Good product. Awful experience cancelling the service, they try to sell you everything, asking the same questions over and over again. Sadly, they turned an overall good experience in a nightmare.... Ver mais
I was a loyal subscriber of SiriusXM for years. I received a call in 2025 to upgrade my subscription for $25 a month. I declined and then was offered a much lower rate. I agreed to the lower rate. My... Ver mais
The music runs on a loop now. I hate that I can't make a Playlist of my favorite songs. The service is good when I'm on a long road trip. You can call them and tell them you want to cancel and they im... Ver mais
Detalhes da empresa
Escrito pela empresa
SiriusXM is the leading audio entertainment company in North America with a portfolio of audio businesses including its flagship subscription entertainment service SiriusXM; the ad-supported and premium music streaming services of Pandora; an expansive podcast network; and a suite of business and advertising solutions.
Informações de contato
Estados Unidos
- www.siriusxm.com
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Don't subscribe!!!
Don't subscribe!!!! They randomly charged me $27 for a plan I have not used and a car I have not had in years. They refuse to refund me what they have just taken. That was my food money and my remaining money in general. I will never ever pay them or use them for the rest of my life.
SiriusXM Has Lost Its Way
SiriusXM Has Lost Its Way
I’ve been a SiriusXM customer for a long time, and it’s honestly disappointing to see how far the service has declined since its inception and the merger with XM.
With all of the streaming services available today, you would think SiriusXM would be doing more to retain its long-term customers. Instead, the company seems to have adopted a business model that makes you fight just to get a reasonable price.
The only reason I originally subscribed was to listen to Howard Stern. Unfortunately, his show has become so bad in recent years that it’s nearly impossible for me to listen to it anymore. That alone has made it much harder to justify continuing to pay for SiriusXM.
Then there’s the customer service. It’s frustrating that SiriusXM will suddenly offer you a significantly lower rate the moment you tell them you want to cancel, but they won’t offer that same reasonable rate permanently to retain you as a loyal customer. Why should a customer have to threaten cancellation every year just to get a fair price?
If SiriusXM were willing to offer long-term customers a reasonable, permanent subscription rate, rather than constantly trying to maximize what they can charge, they might actually do a much better job of maintaining their customer base.
Competition has changed dramatically since SiriusXM first became popular. Today, consumers have countless streaming options that are often cheaper, easier to use, and offer exactly the content they want without having to negotiate with customer service every time the subscription comes up for renewal.
SiriusXM needs to start treating long-term customers like customers worth keeping—not people they can charge as much as possible until they finally give up and cancel.
This should be illegal
This should be illegal. Other companies or services allow you to cancel easily your plan.
To SiriusXM, if you want people to return to your services (e.g. cancelling for a period of time to return later on), make sure there is an easy process to do so. Having to talk to agents, and go through hoops is a sure way I will never come back.
channel 99
I was a die hard fan or raw comedy and also of sebastion. But when you put the two together it is not good. Sebastion has introduced far too many talk podcasts and that is not why i used to listen. I want the uncensored comedians.
If sebastion wants to be a talk show host, many comedians have made the transition. But to listen to him and Pete talk about baseball and other mundane topics, i really dont care as they are boring as heck and from my perspective are not funny. Please sebastion, bring back all comedy.
Terrible service
Terrible service. $5/mnth promo and we tried to cancel and it’s pretty well impossible. It’s a prepaid service but if you miss a payment they charge you a late fee and suspend your service anyway. Never heard of this in the prepaid world. So we try to cancel and they want a new card. I told the rep this is a scam company and he says “How much do YOU make” as if he’s making big money ripping off people. Foreign accent stigma.
Serious XM is a big joke
Serious XM is a big joke. They lied to me about me being on autopay, and on top of that, they overcharged me for my membership fees. I would highly suggest that Noone deals with them. They took a pending charge from one of my cards without my consent, and when I asked for my refund they said they was unable to issue me one.
Will not do my privacy request and also…
Will not do my privacy request and also will not put me on their do not contact mailing list
Stop spamming me.
Stop spamming me.
Where did you get my e-mail from anyway?
I don´t even know what your company offers.
I have tried to unsubscribe several times.
Cancelled my service had 5 radio reason…
Cancelled my service had 5 radio reason stern fired all those employees he could of took a pay cut but he did not
I had to retype out numerous times why…
I had to retype out numerous times why I was canceling and its still not canceled. I got in an accident, my vehicle is not drivable yet they dont understand that. Pathetic
My wife talked was told by a…
My wife was told by a representative that I could call and receive the same plan and pricing as her. When I called, I waited for about 30 minutes on hold for them to tell me "no". Bad service and dishonest
I'm a senior they used to play oddie …
I'm a senior they used to play oddie goody on the groove and some time heart &soul.Now they plan all the modern songs and I don't care for all that.This is why I pay for my subscription.I wish they'd fix it.Go back to playing all the book.Goodies , songs
Sirius will not let you unsubscribe
Sirius WILL. NOT let you unsubscribe!! They take you to an unsubscribe page but NOTHING happens.
I got rid of my 2019 Silverado over two…
I got rid of my 2019 Silverado over two years ago and they have me collecting payment from me for two years after I had canceled my subscription and for some odd reason it never actually canceled it. I call them today and cancel it and I get a phone call an hour later, stating that I still owe money and need to pay it after they told me that they reimbursed the funds for the money that I owed what I ask questions to “Jen” she very rapidly tells me to call different number and hangs up immediately when you can barely understand them with they’re strong Indian accents overall super annoying to deal with not worth it.
Cancelling is a problem
The service is great, the problem is that they are aggressive and you can't cancel easily.
If you create an account and leave it…
If you create an account and leave it inactive for multiple years they will still refuse to delete it even when requested. They are that desperate.
Ne pas faire affaire très agressif en…
Ne pas faire affaire très agressif en prenant l'appel pour activer mon compte j'ai laissé tombé .
Outright criminals & sneaky scammers
Outright criminals & sneaky scammers. Never give criminals any credit card #.. never… walk away from these scammers.🥷
If I could give this company zero…
If I could give this company zero stars, I would.
Several years ago, I contacted the company to cancel my subscription. They confirmed that my service would be canceled, but they never actually processed the cancellation. As a result, they continued charging me for nearly eight months for a subscription tied to a vehicle I no longer owned.
When I contacted customer service to resolve the issue and request a refund, they refused to reimburse the money they had wrongfully collected. Their failure to honor the cancellation and their unwillingness to correct their mistake demonstrated a complete lack of accountability and respect for their customers.
Because of this experience, I will never do business with this company again. Whenever I purchase a new vehicle or receive promotional offers from them, I immediately throw them away. Based on my experience, I cannot recommend this service to anyone. Customers deserve honest billing practices, competent customer service, and a company that stands behind its commitments. Unfortunately, this company failed on every one of those expectations.
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