Great, easy to navigate, website which is updated in real time to give reliable, accurate information. Friendly, helpful and informative booking staff on the readily accessible phone line. I ha... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our first time holidaying with Ski Beat & they were fab. Our first skiing holiday as a family, we stayed in La Rosiere which was great for our children who were first timers. My wife is a coelaic, &... Ver mais
A empresa respondeu
Well organised ski holiday, but having travelled with Ski Beat numerous times this comes as no surprise. The Chalet was but a 5 minute walk to the ski lift and likewise skiing back at the end of the d... Ver mais
A empresa respondeu
Great accommodation and the food was outstanding. I really could've done without the delicious freshly baked cakes for afternoon tea, but I could not resist! The company's communication, from booki... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Ski Beat
Escrito pela empresa
Ski Beat are the largest catered ski chalet package tour operator in the French Alps. All of our holidays are ATOL protected with flights from London Gatwick or Manchester. Ski Beat packages include a catered ski chalet, many with roaring log fires and your dedicated chalet host will cook delicious breakfasts, prepare afternoon tea & homemade cake and serve freshly prepared 3 course evening meals with unlimited wine during dinner.
We feature over 40 chalets across seven high snow sure resorts in France. Our chalets cater from 6 to 15 guests, although combined properties in the same building can cater for groups of up to 50 guests.
Our resorts include: Val Thorens, La Tania, La Rosiere, Val d’Isere, la Plagne, Les Arcs, Arc 1950, Peisey Vallandry. Our ski areas include: Paradiski, Three Valleys.Informações de contato
33 Bond Street, BN1 1RD, Brighton, Reino Unido
- 01273 855 100
- ski@skibeat.co.uk
- www.skibeat.co.uk
Quality catered ski chalet holidays
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Ski Beat
Hi Katie,
Thank you for your lovely review.
We’re so pleased to hear you had a great week and would highly recommend Ski Beat, that really means a lot to us.
We hope to welcome you again soon for another fantastic ski holiday.
Kind regards
Dionne
Resposta da Ski Beat
Hi Edward,
Thank you for your great review.
We’re so pleased to hear you enjoyed fantastic snow, great weather and brilliant skiing, it sounds like the perfect combination for a memorable trip.
We hope to welcome you again soon for another great week in the mountains.
Kind regards
Dionne
Customer service is poor
Airport arrival and coach signposting at Lyon were well organised. However, the transfer to resort was confusing, with a short scheduled stop extended to an hour due to driver rest requirements.
On arrival, no assistance was provided with luggage to the chalet. Room servicing during the week was minimal (Tuesday & Friday limited to bin emptying and toilet roll restocking only), no midweek towel change or bedroom cleaning. The balcony had not been cleaned prior to arrival (cigarette butts and bottles from previous guests). WiFi was extremely unreliable.
Catering was inconsistent. While the chalet host worked hard, meals were often bland and served lukewarm or cold in the case of the fish, leading us to dine out 2 additional evenings. Cooking and serving 10 guests as a single host is a big ask. The tofu pieces offered to those that didn't eat fish was just disgusting. Breakfast was prepared in full at 8am, meaning later diners were left with cold food. Wine provision was disappointing, with boxed wine decanted and unfinished bottles re-served.
Communal areas were not adequately cleaned during the week.
There was also no visible engagement from resort management to check on guest satisfaction.
Return journey; had to wake up at 3.30am to catch the 4am coach, again no assistance with luggage. Such an early start was not required as we arrived at Lyon airport far too early for check in.
Overall, the experience did not match the standard we have received from similar operators.
We will use Le Ski again next year which were far superior for a similar price.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Ski Beat
Dear Paula,
Thank you for taking the time to share such a detailed review.
We’re pleased to hear that your arrival at Lyon airport and initial coach arrangements were well organised, but we’re very sorry that the rest of your experience did not meet expectations.
We’re sorry to read your comments about luggage and the standards of cleanliness both on arrival and during your stay. Guests are responsible for their own luggage, assistance isn’t something we routinely provide, but we appreciate this may have been unexpected. That said, your comments regarding housekeeping, balcony cleanliness and communal areas will be shared with the relevant teams for review, as this is not the level of service we aim to provide.
We also regret that the catering did not meet expectations. While our chalet hosts work incredibly hard, we recognise the importance of food being consistently well-prepared, hot and enjoyable. Your feedback regarding meal quality, breakfast service and wine provision is taken seriously and will be reviewed internally.
It’s also disappointing to hear that you felt there was a lack of visible resort management support during your stay.
We appreciate your honest feedback and are sorry that overall your holiday did not match the standards you’ve experienced elsewhere.
Kind regards
Dionne
Amazing holiday!
The best chalet host ever! Thank you Emily, you were amazing. The chalet, Petit Mont Blanc, couldn’t have been in a better position. Brilliant holiday!
3 de março de 2026
Resposta da Ski Beat
Hi Nicola,
Thank you so much for your lovely review! We’re absolutely delighted to hear you had such an amazing holiday. Emily will be thrilled to know she made such a great impression, we’ll be sure to pass on your kind words to her. It’s also fantastic to hear that you loved the location of Chalet Petit Mont Blanc; it really is a special spot.
We’re so pleased you had a brilliant time with us and we look forward to welcoming you back to our chalets again soon.
Kind regards
Dionne
Fabulous chalet host
Fabulous chalet host, great chalet, excellent organisation, good value for money
25 de fevereiro de 2026
Resposta da Ski Beat
Hi Tom,
Thank you for your lovely review! We’re so pleased to hear you had such a great experience and that you enjoyed the chalet, the organisation of your holiday and the value for money. It’s especially wonderful to hear your kind words about the chalet host, they really do work hard to make every stay special.
We’re also delighted you felt it was good value. We truly believe a package chalet holiday still offers some of the best value for money in the Alps, with so much included and everything taken care of so you can simply relax and enjoy the mountains.
We’re delighted you had such a positive trip and can't wait to welcome back to our chalets.
Kind regards
Dionne
An Easy Booking Experience - Looking forward to the trip in 4 days time!
From initial enquiry to receiving the tickets this morning has been as smooth as silk.
The choice of destinations/accommodations was great and I was very impressed that I was also able to build into the package not only ski passes (with the option for OAP's) but also the Carré Neige insurance.
A great option in the booking was being able to pre-purchase some beer/wine for the chalet too!
With everything as good as this, I'm sure that the trip will be terrific!
23 de fevereiro de 2026
Resposta da Ski Beat
Hi Phil
Thank you so much for your fantastic review. We’re absolutely delighted to hear that everything from your initial enquiry right through to receiving your tickets has been smooth and straightforward, that’s exactly the experience we aim to deliver.
It’s great to know you appreciated the flexibility of building your own package, including ski passes with the OAP option, Carré Neige insurance, and of course pre-ordering some chalet beer and wine.
With just four days to go, we hope the excitement is building. If your trip is anything like your booking experience, we’re sure it’s going to be terrific too!
Can’t wait to welcome you to our chalet soon.
Kind regards
Dionne
A special thank you to Sarah
We stayed at the Chalet Hibou des Neiges in Les Arcs 1950. A special thank you to Sarah, our amazing chalet host. Her kindness, great cooking, and attention to detail made all the difference to our stay. We couldn’t have asked for better!
4 de janeiro de 2026
Resposta da Ski Beat
Hi Chris,
Thank you so much for your wonderful review of your stay with Ski Beat.
A special thank you indeed to Sarah, we’re absolutely delighted to hear that her kindness, fantastic cooking and attention to detail made such a difference to your holiday. Hosts like Sarah truly are at the heart of the chalet experience, and it’s lovely to know she helped make your stay so memorable.
We’ll be sure to pass your kind words on to her, she’ll be thrilled.
Can’t wait to welcome back to our chalets.
Kind regards
Dionne
A great holiday
A great holiday, very well organised from start to finish. Lots of snow helped!!
From booking online, you need to wait to the Tuesday before to get your airline codes to book in online. Ski beats at the airport in France, nice coach to resort. Again skibeat take you to the chalet.
Cooked breakfast, afternoon tea and a 3 course dinner, all freshly cooked. Free wine, it could be better but still drinkable.
Rooms clean and tidy with towels and toiletries. All rooms are warm with comfortable beds.
Location was amazing, we stayed at petit Mont Blanc and skiing was literally on the doorstep!!
2 de março de 2026
Resposta da Ski Beat
Hi Russell,,
Thank you so much for your fantastic review of your holiday with Ski Beat, it’s wonderful to hear you had such a great trip (and that the snow delivered too!).
We’re so pleased you found everything well organised from start to finish, from booking and airport support through to transfers and arrival at the chalet. It’s great to know the journey to resort felt smooth and well managed.
It sounds like you made the most of the catering as well, freshly cooked breakfasts, afternoon tea and three-course dinners are such a special part of the chalet experience.
We’re delighted you enjoyed your stay at Chalet Petit Mont Blanc in especially with skiing literally on the doorstep, it really is an amazing location. We’re also pleased to hear you found the rooms warm, clean and comfortable.
Thank you again for taking the time to share such detailed feedback.
Can’t wait to welcome back to our chalets.
Kind regards
Dionne
Ski Beat Val Thorens Chalet Loup Blanc
Highly recommended. Good chalet, brilliant chalet hosts, well organised transfers.
1 de março de 2026
Resposta da Ski Beat
Hi Chris,
Thank you so much for your lovely review of Ski Beat and your stay at Chalet Loup Blanc in Val Thorens. We’re delighted to hear you enjoyed the chalet, found our hosts brilliant, and that the transfers were well organised, that’s exactly the seamless experience we aim to deliver.
We’ll be sure to pass your kind words on to the chalet team; they’ll be thrilled to hear they made such a positive impact on your trip.
We can’t wait to welcome you back to our chalets for another fantastic ski holiday.
Kind regards
Dionne
Our chalet host was 5 star plus
17 de fevereiro de 2026
Resposta da Ski Beat
Hi,
Thank you so much for your fantastic review of Ski Beat.
We absolutely love hearing that your chalet host was 5 star plus – that’s exactly the level of service we strive to deliver in all of our chalets. Our resort teams work incredibly hard to create a warm, welcoming and memorable experience, so your feedback truly means a lot.
We’ll be sure to pass your lovely comments on to the team.
Can’t wait to welcome back to our chalets.
Kind regards
Dionne
Chalet in La Plagne
Enjoyed our trip and the chalet. chalet host Eleanor was excellent. A few things could be improved however.
A toaster in the kitchen would have been useful, plus plastic plates, bowls and cups for under 5’s.
Floorboards were very creaky and noisy upstairs.
The sofas were very uncomfortable and was was badly stained and one was covered by a throw to hide it.
14 de fevereiro de 2026
Resposta da Ski Beat
Hi June,
Thank you for taking the time to share your feedback following your stay with Ski Beat in La Plagne.
We’re so pleased to hear you enjoyed your trip overall and that Eleanor was excellent, we’ll be sure to pass your kind words on to Eleanor, as she’ll be delighted to know she made such a positive impression.
We really appreciate your constructive comments as well. Suggestions such as providing plastic crockery for younger children are very helpful, and we’ll share these with our resort team as we’re always looking at ways to improve our chalet experience.
We’re also sorry to hear about the creaky floorboards and the condition and comfort of the sofas, this is certainly not the standard we aim to maintain, and your feedback will be passed on so it can be reviewed.
Thank you again for your balanced and honest review. Can’t wait to welcome you back to our chalets.
Kind regards
Dionne
A very comfortable chalet holiday…
A comfortable chalet holiday with supportive airport interactions & a very warm hostess for the week!
17 de fevereiro de 2026
Resposta da Ski Beat
Hi Nicola,
Thank you for your lovely review. We are so pleased to hear that you had a comfortable chalet holiday and that the airport experience felt smooth and supportive. It is also wonderful to know that your hostess made you feel so welcome throughout your stay.
We really appreciate you taking the time to share your feedback and we hope to see you again soon.
We can't wait to welcome you back to our chalets.
Kind regards
Dionne
The whole in-resort team were…
The whole in-resort team were excellent, and must reflect the owners’ leadership
23 de fevereiro de 2026
Resposta da Ski Beat
Hi David,
Thank you for your kind words. We are delighted to hear that our in resort team made such a positive impression and that their efforts helped enhance your holiday. It is wonderful to know that their dedication reflects the leadership behind the scenes.
We really appreciate you taking the time to share your experience and hope to see you again soon.
We look forward to welcoming you back to our chalets.
Kind regards
Dionne
Chalet Alpaca great holiday
Chalet Alpaca was a great base to explore the region. The host kept the chalet clean and tidy and was a great chef. Rental shops and bars were close by and very welcoming.
7 de fevereiro de 2026
Resposta da Ski Beat
Hi Steve,
Thank you for your wonderful review. We are so pleased to hear that Chalet Alpaca was a great base for your holiday and that you enjoyed exploring the region. It is lovely to know that the chalet host helped make your stay special, keeping everything clean and serving great food.
We are also glad you enjoyed the local shops and bars and found them welcoming, it really adds to the overall experience. Thank you for taking the time to share your feedback.
We can't wait to welcome you back to our chalets.
Kind regards
Dionne
Resposta da Ski Beat
Hi David,
Thank you for your review. We are so pleased to hear that everything went well and that you had a good experience with us.
We really appreciate you taking the time to share your feedback and we hope to see you again soon.
Kind regards
Dionne
Resposta da Ski Beat
Hi John,
Thank you for your lovely feedback. We are so pleased to hear you had a great experience with us and that your ski holiday was such a positive one.
We really appreciate you taking the time to share your thoughts and we hope to welcome you back again soon for another fantastic trip.
Kind regards
Dionne
Resposta da Ski Beat
Hi Manjit,
Thank you so much for your kind words. We're delighted to hear you enjoyed the home cooked food and that our team made such a positive impression. Going the extra mile is exactly what we strive for, so it's lovely to know that came across during your visit.
We really appreciate you taking the time to share your experience and hope to welcome you again soon.
Kind regards
Dionne
Les Arc Chalet Boyana
Well organised from start to finish,good food great location for chalet
9 de fevereiro de 2026
Resposta da Ski Beat
Hi Richard,
Thank you for your lovely review of Chalet Bayona. We're so pleased to hear you found everything well organised from start to finish and that you enjoyed the food and the chalet’s great location.
It’s wonderful to know you had such a positive experience, and we hope to welcome you back to the mountains again soon.
Kind regards
Dionne
Brilliant week with SkiBeat.
Brilliant week with SkiBeat.
Jamie was a great host,fantastic food and a well run chalet.
The val d'isere chalet was in an excellent location in La Daille, just a short walk to and from the gondola and the Funival funicular.
9 de fevereiro de 2026
Resposta da Ski Beat
Hi Charles,
Thank you for your fantastic review.
We are delighted to hear you had a brilliant week with Ski Beat and that Jamie took such great care of you. It’s great to know you enjoyed the food and that the chalet ran smoothly throughout your stay.
We are also pleased that you found the location in La Daille convenient, with easy access to both the gondola and the Funival – it really is a great spot for making the most of the skiing in Val d’Isère.
We hope to welcome you back again soon.
Kind regards,
Dionne
Best ski trip ever
Just arrived home from our stay in the Ski Beat chalet Gentiane, Peisey Vallandry, Les Arcs.
We travelled as a large family group of 9 adults, a toddler and 3 infants.
The chalet was perfect for our group, homely and welcoming, lots of everything.
Comfy beds, clean rooms. Good sized boot room, ski to door location. Literally everything we could ever have needed was there.
Emily, our host, was so warm and welcoming. Nothing was too much trouble. Food was fantastic and plentiful as was the wine.
The red eye flight out was a bit of a problem to our group, but the pay off was a quick couple of runs once we got there so it was worth it.
We couldn't work the tv, but it really wasn't a problem as we just chattered the nights away.
We weren't able to ski on one day due to so much snow falling, but still managed to have fun building the toddler a snow house and sledging
The only thing wrong with our trip was that it ended...can't wait to come back.
16 de fevereiro de 2026
Resposta da Ski Beat
Hi Paula,
Thank you for such a lovely review.
We are delighted to hear that Chalet Gentiane was such a great fit for your family group and that you found it homely, well-equipped and comfortable. It sounds like you made the most of the space, the ski-in/ski-out location and, of course, the snow.
It’s fantastic to hear that Emily took such good care of you. We will be sure to pass on your kind comments to her – she will be thrilled to know she helped make your stay so enjoyable. We’re also very pleased you enjoyed the food and that there was plenty to go around.
It sounds like you embraced everything the mountains had to offer, from early runs after arrival to making the most of a snowy day with sledging and building a snow house – often those moments become the most memorable.
We’re sorry to hear the early flight was a challenge, but glad it felt worthwhile once you arrived.
We love your final comment, as we agree, holidays should never end! We very much look forward to welcoming you all back again in the future.
Kind regards,
Dionne
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.