Great, easy to navigate, website which is updated in real time to give reliable, accurate information. Friendly, helpful and informative booking staff on the readily accessible phone line. I ha... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our first time holidaying with Ski Beat & they were fab. Our first skiing holiday as a family, we stayed in La Rosiere which was great for our children who were first timers. My wife is a coelaic, &... Ver mais
A empresa respondeu
Well organised ski holiday, but having travelled with Ski Beat numerous times this comes as no surprise. The Chalet was but a 5 minute walk to the ski lift and likewise skiing back at the end of the d... Ver mais
A empresa respondeu
Great accommodation and the food was outstanding. I really could've done without the delicious freshly baked cakes for afternoon tea, but I could not resist! The company's communication, from booki... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Ski Beat
Escrito pela empresa
Ski Beat are the largest catered ski chalet package tour operator in the French Alps. All of our holidays are ATOL protected with flights from London Gatwick or Manchester. Ski Beat packages include a catered ski chalet, many with roaring log fires and your dedicated chalet host will cook delicious breakfasts, prepare afternoon tea & homemade cake and serve freshly prepared 3 course evening meals with unlimited wine during dinner.
We feature over 40 chalets across seven high snow sure resorts in France. Our chalets cater from 6 to 15 guests, although combined properties in the same building can cater for groups of up to 50 guests.
Our resorts include: Val Thorens, La Tania, La Rosiere, Val d’Isere, la Plagne, Les Arcs, Arc 1950, Peisey Vallandry. Our ski areas include: Paradiski, Three Valleys.Informações de contato
33 Bond Street, BN1 1RD, Brighton, Reino Unido
- 01273 855 100
- ski@skibeat.co.uk
- www.skibeat.co.uk
Quality catered ski chalet holidays
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Average experience
Average experience. There are better ski package providers out there. Chalet was average, food was good. Val Thorens is probably expensive. Chalet was in a good location. Last year, Skiworld provided a better chalet, service and experience overall.
16 de fevereiro de 2026
Resposta da Ski Beat
Hi Joshua,
Thank you for your feedback.
We are pleased to hear that you found the chalet to be well located and enjoyed the food during your stay. However, we are sorry that your overall experience did not meet your expectations.
We recognise that there are a number of ski operators available, and comparisons will naturally be made. Our aim is always to deliver a high-quality chalet experience, and we are disappointed to hear that you felt your previous holiday with another provider was stronger.
Val Thorens is one of the most sought-after resorts in Europe, and pricing across the resort reflects this. We do, however, work hard to ensure our chalets offer both comfort and convenience within this market.
Your feedback has been noted and shared with our team as we continually review and improve our offering.
Kind regards,
Dionne
Fantastic holiday
Everything about my Ski Beat holiday was excellent. So well organised, at every stage. Our host was fantastic and the food was top notch. I can highly recommend Ski Beat
16 de fevereiro de 2026
Resposta da Ski Beat
Hi Sandra,
Thank you for your fantastic review.
We are delighted to hear that you had such an excellent holiday and that everything felt well organised from start to finish. It’s great to know your host made such a positive impression and that you enjoyed the food.
We really appreciate your recommendation and hope to welcome you back again soon.
Kind regards,
Dionne
Extremely Disappointing – Serious Food Safety Concerns
We’ve just returned from a chalet ski trip with Ski Beat in La Rosière, and unfortunately the experience was very disappointing.
Overall, everything about the trip felt average at best but the food and drink situation was genuinely unacceptable.
The most concerning issue was that my wife was served cream that had expired in 2023. The expiry date was clearly printed on the label. This immediately made us question what other ingredients may have been used past their date in the preparation of our meals. Shortly after, my wife was ill for three days, and a couple of others in our group also experienced stomach upset.
For a catered chalet experience, basic food hygiene and safety should be non-negotiable. Serving expired dairy products is completely unacceptable.
In addition, the red wine that was served throughout the week was left open and uncovered all day. Whenever we entered the kitchen during the afternoon, the bottles were sitting there open, only to be served again at dinner. This happened for the entire duration of the stay. It felt careless and unprofessional.
We expected much higher standards from a company like Ski Beat. Sadly, this trip did not deliver value for money, and the lack of attention to basic food safety has left a very sour impression.
Would not recommend.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Ski Beat
Dear Mr Eze,
Thank you for taking the time to share your feedback following your recent stay with Ski Beat in La Rosière.
We are very sorry to hear that aspects of your holiday did not meet your expectations. Food safety and hygiene are extremely important to us, and we take any concerns of this nature very seriously. We were concerned to read your comments regarding the soy cream and would like to reiterate that this should not have happened. As soon as this was identified in resort, the host apologised and carried out an immediate check of all remaining stock. We understand this was an isolated oversight; however, we fully appreciate that this falls below the high standards we expect and that our guests deserve.
Our host was not made aware of any illness from anyone, while you were in resort, they routinely asked how guests were feeling each morning. Had you advised us, it would have allowed us to provide support where needed.
Regarding the wine, we follow a standard practice whereby red wine may be decanted and used over a limited period in line with our guidelines. This is not a food safety issue, although we appreciate it may not have met your expectations.
We take food safety, guest experience and feedback seriously. However, we do feel it is important to provide context, as the issues described do not reflect the wider experience of the week or the feedback received from other guests.
Thank you again for your feedback.
Kind regards
Dionne
Our chalet host
Our chalet host, Rosco, was outstanding. We had a great banter going on al the time, he was a good cook, and made the whole experience enjoyable.
31 de janeiro de 2026
Resposta da Ski Beat
Hi John,
Thank you for your great review.
We are delighted to hear that Rosco made such a positive impact on your holiday. It’s great to know you enjoyed the atmosphere as well as the food, having a host who creates a fun and relaxed environment really does make all the difference.
We will be sure to pass on your kind comments to him.
We hope to welcome you back again soon.
Kind regards,
Dionne
Resposta da Ski Beat
Hi Jonny,
Thank you for your lovely review.
We are so pleased to hear that Jessica made such a positive impression on your holiday. A great host really does make all the difference, and we will be sure to pass on your kind comments to her.
We hope to welcome you back again soon.
Kind regards,
Dionne
Great ski chalet holidays
Great chalet holidays, well organised and fabulous hosts. Will book again.
15 de fevereiro de 2026
Resposta da Ski Beat
Hi Anne,
Thank you for your lovely review.
We are so pleased to hear you enjoyed your chalet holiday and found everything well organised with fabulous hosts, that’s exactly what we aim to deliver.
We really appreciate you saying you’ll book again, and we look forward to welcoming you back for another great ski trip.
Kind regards,
Dionne
Good but could be great
Good but could be great. Need to make travel experience much better to move up in my ratings. Considering prices have risen significantly across the board I would say experience has actually gone down a little. Obvious corner cutting. Poor experience with travel which whilst it affects all operators there are ways to smooth this out and they should put some pressure on airport operations to improve bottlenecks. For example in our situation we have 4/5 flights all trying to ingress at the same time but only 2 staff checking passports consequently the flight could not leave because most of the passengers were in the passport queue… airports must do better. We will be driving again next time, take’s longer, yes a bit but at least we can stop eat and go to the loo when we want to without waiting in constant queues. On arrival we found out we would have to wait for a later flight (why did we not know this before we booked?) made the 3.5 hr transfer over 5.5 hrs… would have chosen alternative!
15 de fevereiro de 2026
Resposta da Ski Beat
Hi Andrew,
Thank you for your feedback and for recognising that your holiday was good overall, although we are sorry that aspects of the experience did not meet your expectations.
We appreciate your comments regarding travel, as we understand this can have a significant impact on the overall holiday experience. However, airport operations, including passport control and security, are managed independently and remain outside of our control. Whilst delays can be frustrating, these are not specific to Ski Beat.
In relation to your flight and transfer, timings can occasionally be subject to operational changes. We do aim to communicate all confirmed details as clearly as possible in advance, and we are sorry if you felt this was not clear at the time of booking.
We would also like to clarify that we have not reduced our level of service or value. We continue to invest in our chalets, staff and guest experience, and this remains a key focus for us.
We understand that different travel options suit different guests, and we respect your decision to drive in future if this better meets your needs.
Thank you again for your feedback.
Kind regards,
Dionne
This was our second year with ski beat
This was our second year with ski beat. The chalet was very clean and warm .Easy access to the bus, funicular, and bubble. The food was excellent. Our chalet host Kat was brilliant with the children ,and very helpful.
2 de janeiro de 2026
Resposta da Ski Beat
Hi Sandra,
Thank you for your lovely review and for choosing to travel with us again.
We are delighted to hear that you had another great stay and that you found the chalet clean, warm and well located with easy access to the lifts. It’s also fantastic to know you enjoyed the food.
We’re especially pleased to hear that Kat made such a positive impact on your holiday, particularly with the children, we will be sure to pass on your kind comments to her.
We look forward to welcoming you back for a third trip.
Kind regards,
Dionne
Sadly lacking on most counts…
Sadly lacking on most counts…
after many years coming to La Tania with Ski Beat, the standard has plummeted.
One host with occasional help not appropriate for a 15 people chalet. Our room had not been cleaned, no welcome drinks or canapés 1st night ( but delivered on 2nd night) food not great, wine not flowing, no port on cheese night… a distinct sense of cost cutting!
Granted, they were one Host down, but as guests we should not have had to take such a drop in standards or even be aware.
…If a garment purchased has a fault, one would expect that it be discounted!!
31 de janeiro de 2026
Resposta da Ski Beat
Hi Chiara,
We’re very sorry to read this, especially as you’ve been coming to La Tania with us for many years. Your loyalty means a great deal, so it’s disappointing to hear you felt standards had dropped.
We’re surprised to see the review as our Resort Management team were speaking with your party leader today to address the concerns directly. We are reviewing everything raised and will be following up directly with your party leader shortly.
Kind regards
Dionne
The trip went smoothly
The trip went smoothly from start to finish and Natalie, our chalet host, made the best meals, cakes and breakfasts.
10 de fevereiro de 2026
Resposta da Ski Beat
Hi Moo-Ju and Oatflake,
Thank you so much for your lovely review. We’re delighted to hear your trip went smoothly from start to finish, that’s exactly what we aim for.
It’s wonderful to know Natalie looked after you so well and that her meals, cakes and breakfasts were such a highlight of your stay. We’ll be sure to pass on your kind comments to her.
We would love to welcome you back again for another fantastic holiday.
Kind Regards
Dionne
Not a great week for ski beat
Not a great week for ski beat, have been with you for 6 past trips and know how your standards are usually very high. You need 2 hosts for a 15 bed chalet and your area manager needs to be seen more.
9 de fevereiro de 2026
Resposta da Ski Beat
Hi Teresa,
Thank you for taking the time to share your feedback, and for your loyalty over the past six trips with us. We truly value your continued support, which makes it all the more disappointing to read that this week did not meet the high standards you’ve come to expect.
We appreciate your comments regarding chalet staffing and visibility of the Area Manager. Your feedback has been taken seriously and will be reviewed carefully as part of our ongoing commitment to maintaining the level of service our returning guests know and expect from us.
We are very sorry that this stay fell short and hope to restore your confidence in the future.
Kind Regards
Dionne
Fabulous week at Chalet Hibou des Neiges :-)
What a great week with friends at the cozy and brilliantly located Hibou des Neiges! :-) Ski hire was right in the building making pick up and drop off really easy. The village was just perfect for us, interesting bars and shops, and skiing straight from and to the door! Sarah, our chalet host, was also a delight, helping make my wife's 60th birthday really special. Gorgeous cakes and food! We'll be back!
31 de janeiro de 2026
Resposta da Ski Beat
Hi Ian,
Thank you so much for your wonderful review. We’re absolutely delighted to hear you had such a fabulous week at Chalet Hibou des Neiges with your friends. It’s great to know the location worked so perfectly for you, with ski hire in the building and skiing straight from and back to the door, that certainly makes for an easy and enjoyable week.
We’re especially pleased to hear that Sarah helped make your wife’s 60th birthday so special. What a lovely way to celebrate! We’ll be sure to pass on your kind comments about the food and those gorgeous cakes.
We would be thrilled to welcome you back again for another memorable stay.
Kind Regards
Dionne
Chalet Bayona
We stayed in Chalet Bayona and the Ski Beat Team were amazing. Always friendly and helpful; the food was delicious and the end of the day cakes were always something to look forward to after a hard day on the slopes.
Special shout out to our chalet host 'Natalie' and 'Wade'. Thanks guys, you were great.
7 de fevereiro de 2026
Resposta da Ski Beat
Hi Alasdair,
Thank you so much for your lovely review. We’re delighted to hear you had such a fantastic stay in Chalet Bayona and that the team made such a positive impression. It’s wonderful to know the food and those end-of-day cakes were a highlight after time on the slopes.
We’ll be sure to pass your special thanks on to Natalie and Wade, they’ll be so pleased to hear your kind words.
We would love to welcome you back again for another memorable stay.
Kind Regards
Dionne
Inexperienced staff with no support - what could go right?
Chalet Jonquille sleeps 15 and last year was staffed by two experienced hosts who delivered what the company promised. This year, the single host had gone for some reason and we got a lovely young guy who did his very best on his own with occasional support from other young guys. Only on the last day did a solid host turn up and what a difference! So, before that, rooms not ready on day 1, no welcome drinks on day 1, rooms not cleaned, no attempt to learn guest names, poor briefings, breakfast put in the middle for a free for all, evening meals poorly prepared, coffee not made - a guest took on that task - no port on the cheese and port night, ski locker out of bounds for several days. Only one management visit, to take complaints, who only met the other group in the chalet and who did not return except to drop off some chocolates and fizzy wine for another free-for-all.
I want my money back.
31 de janeiro de 2026
Resposta da Ski Beat
Hi John,
Thank you for taking the time to share your feedback. We’re very sorry to read about your experience, particularly as you had enjoyed your stay with us previously. It’s clear that on this occasion we did not deliver the standard of service you quite rightly expected.
We sincerely apologise for the issues you’ve raised, including the readiness of rooms and the overall organisation within the chalet. During your stay, we did provide some fizz, nibbles and chocolates, along with a complimentary massage each of you, however we fully appreciate that this did not make up for the shortcomings you experienced. We also understand that issues with linen availability, caused by previous guests helping themselves, contributed to the difficulties at the start of your stay.
Our Resort Team is fully aware of the situation and will be addressing all of the issues raised. We are truly sorry that your holiday did not meet expectations. Please be assured that your feedback has been taken seriously and will be used to ensure improvements are made.
Kind Regards,
Dionne
Friendly chalet and good food in great…
Friendly chalet and good food in great location.
9 de fevereiro de 2026
Resposta da Ski Beat
Hi Phil,
Thank you so much for your kind review. We’re delighted to hear you enjoyed the friendly atmosphere in the chalet, along with the food and the great location. It’s always lovely to know our guests have had such a positive experience.
We would love to welcome you back again for another fantastic stay.
Kind Regards
Dionne
Ski beats little gem
Great holiday super accommodation close to lifts in La Daille . Super food and great wine
31 de janeiro de 2026
Resposta da Ski Beat
Hi Lynne,
Thank you so much for your lovely review. We’re delighted to hear you had such a great holiday and that the accommodation and location in Val d’Isère worked so well for you. Being close to the lifts really does make a difference to the week.
It’s also wonderful to know you enjoyed the food and wine, we’ll be sure to pass your kind comments on to the team.
We would love to welcome you back again to Val d’Isère for another fantastic stay.
Kind Regards
Dionne
The whole process with ski beat from…
The whole process with ski beat from booking to going on holiday and returning home was superb. Our chalet host was excellent.
8 de fevereiro de 2026
Resposta da Ski Beat
Hi Jane
Thank you so much for your wonderful review. We’re absolutely delighted to hear that the whole process from booking to returning home was superb, that’s exactly the experience we aim to deliver from start to finish.
It’s also fantastic to know your chalet host was excellent and helped make your holiday so enjoyable.
We would love to welcome you back again for another seamless and memorable stay.
Kind Regards
Dionne
What a great holiday
What a great holiday. Our chalet host was amazing. Super food and she was a lot of fun
29 de janeiro de 2026
Resposta da Ski Beat
Hi Peter,
Thank you so much for your lovely review. We’re absolutely delighted to hear you had such a great holiday! It’s wonderful to know your chalet host made such a positive impression, amazing food and a fun atmosphere really do make all the difference.
We also love that you’re still skiing after all these years, that’s what it’s all about! We’d be thrilled to welcome you back again for another memorable stay on the slopes.
Kind regards
Dionne
All inclusive ski vacation
From the sales process, to the airport and transfer team, ski rentals and lessons, everything was great with Ski Beat, but the ski chalet host was amazing, doing everything on her own, from cooking us breakfast every morning, and a different cake for afternoon tea, and a delicious dinner every night. Comfortable accommodation and nice lounge area were the cherry on top. All in all, a great holiday for our group!
24 de janeiro de 2026
Resposta da Ski Beat
Hi Anca,
Thank you for such a lovely and detailed review. We’re delighted to hear that every part of your all-inclusive ski holiday ran smoothly, from the sales process through to transfers, rentals and lessons. It’s especially wonderful to hear your kind words about the chalet host. We will be sure to pass on your praise, as she will be thrilled to know how much her hard work was appreciated. We’re so pleased your group enjoyed the accommodation and communal areas too, and that everything came together to create a great holiday.
We hope to welcome you back in the future.
Kind regards
Dionne
Resposta da Ski Beat
Hi Matt,
Thank you for your review. We’re really pleased to hear you had a great experience and that you enjoyed the catered ski chalet. It’s lovely to know the host made such a positive impression, and we’ll be sure to pass on your kind feedback to the team. We look forward to welcoming you back in our chalets and on the slopes again soon.
Kind regards
Dionne
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.