After losing too much money to admit i finally win $500 then mysteriously the site loses connection and refuses to load..I have made several attempts to talk to support and they will not respond..Se... Ver mais
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Veja o que dizem as avaliações
Große Auswahl spielen und Automaten macht alles sehr interessant und schnell einzahlung und Auszahlung gibt noch eine positive Note. Spielen macht Spaß aber sowieso musst jeder denken auf Kosten und e... Ver mais
A empresa respondeu
Awesome site with great support. I won $180 bucks on Black Jack live, and managed to withdraw my funds easily and into my bank account after a few business days. Good experience all round, would highl... Ver mais
A empresa respondeu
I have been waiting for days . At first I struggled to be varified and finally became verified and Tuesday morning my withdraw was rejected again and was advised to do it again via bsnk transfer it’s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As casino players, we understand how difficult it might be to not get lost in the world of online gambling. Worrying whether a welcoming bonus sounds too good to be true, not knowing if you are able to withdraw your money, - trust us, we've been there too. Our mission is to create a quality casino we can be proud of, providing our players with the best gaming experience out there. Our services are something we would like to experience ourselves, and we happily deliver it to you: a wide variety of games from the most famous providers, fast and friendly support team, exciting Tournaments and, of course, quick cashouts. We love our clients and will never leave them to deal with automated replies and copy pasted responses. Our support staff has years of experience within the industry and is always open to a live dialogue. If you are looking for an exceptional customer service dedicated to deliver quick and proactive replies, this is the right place for you.
Informações de contato
Reino Unido
- www.slotmafia.com
3,1
Bom
178 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Slot Mafia
Hi Pierre,
"So great" just made our day! Thrilled you’re loving the site - we’ll keep the good vibes (and big wins) rolling your way.
Happy gaming,
Slotmafia
Awesome experience so many games to…
Awesome experience so many games to play thanks for letting me play
28 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Royce,
"Awesome experience" is everything to us! So thrilled you’re loving the endless game selection - thanks for choosing to play with us. The fun’s just getting started!
Happy gaming,
Slotmafia
The variety of games is excellent all…
The variety of games is excellent all my favourites and more,super easy to navigate through the website
24 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Shannon,
"Excellent variety" and "super easy navigation"? That’s exactly what we aim for! Thrilled you’ve found all your favorite games (and maybe some new ones too).
We’ll keep the library fresh and the site smooth - happy exploring!
Slotmafia
Sehr gute casino
27 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Lars,
"Sehr gut" freut uns riesig! Danke, dass du uns dein Vertrauen schenkst – wir sorgen weiterhin für faire Spiele, schnelle Auszahlungen und jede Menge Spaß.
Viel Glück und große Gewinne,
Slotmafia
"The Slots Have Spoken - This Casino is a Winner"
I love the selection of games and the little extras the offer like leveling up and coins you can trade in for free spins or free money. Layout and look of the casino is really good to
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Thunder hawk,
We’re thrilled you’re loving the game selection, rewarding extras, and sleek design - that’s the Slotmafia experience we’re proud of! Leveling up, trading coins, and cashing in free spins? Yes, please!
We’ll keep the games fresh, the rewards flowing, and the vibes top-tier. Happy exploring!
Slotmafia
Resposta da Slot Mafia
Hi Ellen,
"Like it most" just made our day! So thrilled we’re your #1 pick - we’ll keep the games fresh, wins exciting, and vibes top-tier just for you.
Happy gaming,
Slotmafia
Resposta da Slot Mafia
Hi Mark,
Thanks for the awesome shoutout! We’re thrilled our customer service made your experience great - that’s what we’re all about.
Happy gaming,
Slotmafia
Resposta da Slot Mafia
Hi Jaylene,
Good to hear you're enjoying the easy Visa deposits at Slotmafia! We aim to keep transactions smooth and hassle-free.
Happy gaming,
Slotmafia
I did not like it much it couldn't
I did not like it much it couldn't win and every game didn't do anything
3 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your feedback with us. We are sorry to hear that your gaming experience felt disappointing and that you didn’t enjoy the results. Please note that all games are provided by licensed providers and operate with certified Random Number Generators, ensuring fairness and independence of outcomes. While short-term results can sometimes feel discouraging, they are always based on chance and cannot be influenced. We appreciate your comments, as they help us understand how players experience our platform. If you have further questions, our support team will be glad to assist you.
Avoid this scam of a casino
Avoid this scam of a casino. I was playing a game when all of a sudden the game glitched and increased my bet so nearly all my funds were gone, I contacted customer service who said that the only way for this to happen is by me increasing me bet, I would not go from betting 20 cents to $18 on one spin. They would not even look into it just blamed it on me even though the game was glitching. Have emailed and asked for a full bet history, but still have not supplied it. Customer service are rude and unhelpful. Absolute scammers.
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your experience. We take all feedback seriously and are constantly working to improve our platform, services, and communication with players. Your comments will be carefully reviewed and passed on to the relevant team
Closed account
I opened an account with slot mafia but entered my husbands first name which was my error totally. I contacted live support straight away to correct my error and told live support to close my account. I then opened a new account with the correct details and got full verification for my new account. I deposited 200 euro and won 430 altogether so I asked for a withdrawal which was pending which I no is normal. Today my account was closed because of what happened at the start. They sent me an email stating my winning were confiscated and my deposits would be returned. I accept i made an error but I now seemingly have to wait for a manager to review this. Their is nothing to review as far as I'm concerned. Return my deposits of 200 euro as promised. Has anyone every had this issue. I no it was my error but I thought everything was fine when my account was verified.
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for your feedback. We are sorry that this situation has arisen. Your actions are contrary to the rules of the project. In such cases, you should contact customer support, describing the problem and your intentions in detail. We pay close attention to reviews and are constantly working to improve the platform, services and communication with users. Your comments will be carefully reviewed and shared with the appropriate team.
Good slots good payouts
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hello Sabine,
Thank you for taking the time to share your feedback with us! We’re thrilled to hear that you’re enjoying our selection of slots and experiencing good payouts. Our team works hard to provide a fun and rewarding gaming experience, so it’s great to know we’re hitting the mark for you.
If you ever have suggestions or need assistance, don’t hesitate to reach out. Happy spinning, and best of luck on your next big win!
Slotmafia
Easy to sign up and deposit
Easy to sign up and deposit, a range of popular and good winning machines! easy and fast withdrawal.
25 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Naae Mariee,
Easy sign-up, fast cashouts, and big-win slots? That’s our recipe for fun! Thrilled you’re loving the seamless experience - we’ll keep the games hot and the withdrawals lightning-fast.
Happy spinning,
Slotmafia
This game is great highly recommend
This game is great highly recommend
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Alex,
Thanks for the stellar recommendation! We’re thrilled you’re loving the game - here’s to many more epic wins and spins!
Happy gaming,
Slot Mafia
Slotmarfia have been by far the most…
Slotmarfia have been by far the most rewarding online pokies sites i have played, support are very helpful and generous people to work with❤️
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Josh,
Your kind words just made our day! We’re thrilled to be your most rewarding pokies experience - and even happier that our support team’s generosity and helpfulness stood out to you. That’s the SlotMafia promise: big wins, bigger heart.
We’ll keep the rewards coming and the vibes top-tier. Thanks for being part of our community!
Spin on, champion!
SlotMafia
Good range of games
24 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi Natasha,
Glad you're enjoying our diverse game selection! We're always adding fresh titles to keep things exciting.
Happy gaming,
SlotMafia
so good,games are many and varied 👍
26 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hi _..ĐặngNgọcThiênDi,
Love that you’re enjoying our huge variety of games! Whether you’re in the mood for classic slots, high-energy tables, or something totally new, we’ve got you covered.
Happy exploring,
SlotMafia
Honestly slotmaifa is a great casino!.
Honestly not bad of a casino., has great promo deals and heaps of good games to try and win big!
20 de junho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hello Declan,
"Not bad"? We’ll take that as a win - and we’re pumped you’re loving the stacked promos and big-win games! That’s exactly the high-energy vibe we’re going for.
Keep chasing those wins… we’ll keep the deals hot and the payouts faster.
Play on!
SlotMafia
withfrawing
Tried depositing funds through bank account. It wouldn't work so did apple pay. deposited $70 and won $200. Since then trying to get paid. They keep asking for a documents with requirements that can not be obtained. Proved the deposit but they don't care. Just will not pay. AVOID AT ALL COSTS
4 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for your feedback. We understand how important timely withdrawals are and want to emphasize that all payout requests are processed following strict internal procedures. In certain situations, additional verification may be necessary to confirm the account holder’s identity and ensure the security of funds. Occasionally, processing times can also be extended due to a high volume of simultaneous requests. Please rest assured that every transaction is handled with care and finalized as soon as all necessary steps are completed. If you believe your withdrawal has been delayed longer than expected, you can always contact our support team via email or live chat, and they’ll review your case in detail.
Verifizieren unmöglich
Unmöglich sich zu verifizieren last die Finger weg
4 de julho de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Vielen Dank für Ihr Feedback. Wir verstehen, dass es frustrierend sein kann, wenn es Probleme mit der Verifizierung gibt. Wir empfehlen, sich erneut an unseren Support zu wenden, um das Problem zu klären und sicherzustellen, dass alle erforderlichen Schritte korrekt durchgeführt werden.
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