SlotsMagic Avaliações 167

Disgusting site. $5000 pending for over 10 days now. Just tried to withdraw another $5000 and suddenly my real balance went to zero. I had cancelled my two active bonuses just before so I could complete the withdraw. Though I wasn’t really sure what I was doing

Never, ever use this site. So disheartening to get a big win and then you can’t get your money and your balance magically goes from $5998 to $0.00.

Live chat is about that is useless and no live person to help. Email support doesn’t answer with anything helpful. This is a group based out of Malta.

DO NOT USE! Save your money for legitimate casinos

Unbelievable 5 days waiting for my withdrawal to be processed told 11 hours sent email and chat nothing just empty promises still no money sent and no answer im a verified customer

Absolutely awful, avoid at all costs worst casino ever. They have a live chat, which is just a bot that says they will get back to you in 6 hours, they never do. customer service non existent. try to withdraw but says needs documents, but doesn't tell you which documents. a scam that should be shut down. do not under any circumstances deposit on any of their sites, slotsmagic, genting, playmillions, do your research and avoid them all.

0 stars would be better

Irreführung des Verbrauchers!!!!! Bekommst einen Bonus so muss man ihn 40 mal umsetzen um eine Auszahlung machen zu können! In Wirklichkeit muss man bei 100€ Bonus 8000€ umsetzen!!!!!!! ABZOCKE,FINGER WEG❗️❗️❗️❗️❗️
Bloß kein Konto eröffnen, wenn du dein Konto wieder schließen willst wirst du sofort an die nationale Datenbank gemeldet und wirst für immer gesperrt!!!!!!!!!!!!!

Vil man have sine penge UD
Kan man ikke kontakte dem

Canceled my winning for bonus rule violations. Won't explain why, Won't refund any money I had deposited. Email to support on website was invalid? Found correct email and they refuse to reply. Online supprt refuses to reply.

These people are criminals.

Horrible communication, contact email is wrong and bounces back. Live chat is a bot and no help. This is my review based on just trying to verify and deposit. If this is any reflection STAY AWAY.

Probably the worst site I have ever come across and the worst customer service I have encountered. They are refusing to let me withdraw my winnings because of some bonus I didn’t even opt in for. To make matters worse the site clearly says the bonus is still in tact and that my real balance is £461. Furthermore, the wagering amount is criminal so it’s really a lose lose situation. A dreadful scamming site and I’ve reported them to resolver. Everyone should spread the word about this awful site and all its partners.

Absolutely disgusting.. offers a welcome bonus but no code to use, deposited and no bonus credited.. Also, Let’s you deposit £15, but you can’t withdraw less than £20! And no response on chat! AVOID! I’ve probably just lost £15!

Why is no one responding to my request to cancel an active bonus that I don’t want/have not used?
I cannot withdraw as keep getting an error message. Every time I spend the money won goes into the bonus funds. I just want out and to walk away with my cash deposit.
I am fully verified and just want to withdraw my cash balance. I don’t want the welcome bonus but it didn’t give me the opportunity to say no.

I always enjoy playing on slotmagic...George is always very responsive and helpful...I have won several smaller jackpots...and never had any issues with payment...
Mullymully
I have also received freeplay

The casino is 100% garbage ,no one to ask questions to or you get what you paid for or you don't get it .Save your time and go somewhere else

i won £250 from a £20 deposit and its been two weeks since i withdrawn and i havent got my money, they ask me to upload document and i uploaded more then enough proof to prove who i was and still they keep asking for more proof, i feel like they arent gunn pay me my winnings and the live chat takes like a week to respond

Fast withdraws and good service for vip chat by Giannis.

I deposited fri it is now Monday and I have not been able to play because one of there idiot customer service put my account on restriction due to accidently depositing more than I wanted but I've withdrawn the extra I didn't want to deposit and it is now Monday night no one will answer me and if they do they don't respond to what my message ask them its like they don't know how to read just assume I have sent a hundred email and chat messages since yesterday morning since I've been fully verified and the problem.was resolved and nobody will take the hold off my account that should have never been put there. One lady sends message back saying your 100 dollar winnings have been approved for withdrawal take a breather from your winnings and someone will get back to ya. I didn't win anything I didn't even play yet that was my money I deposited. They just don't care they're ignorant im done I want my account off hold to play my 20 o left in there and then never again. Slots magic fix my account I will delete this

Withdrawals take far to long. I am on day 5 now, waiting for a small payment of £150. They have lied to me, saying the funds were transferred and the problem must be with my bank. I phoned my bank and nothing has been sent. The customer service is terrible. Live chat do not respond until the next day and you then get a standard robotic reply saying you have to wait 7 full working days before they will investigate further. So that means I now have to wait over 2 weeks before they will even look into the matter. There terms and conditions state winnings will be back into my bank within 11 hours!
I feel very angry.

My real cash balance suddenly dropped from £1220.00 to £600.00 due to the game “Cash Volt” crashing. I have been waiting for them to investigate since 22 October 2021. I remarkably happened to have a screenshot showing the balance just before it got up to £1220.00 which I took to show my brother because he always was saying nobody ever wins on online slots! I asked for the game history but strangely enough there was a gap in the transactions around the time it happened. Although, the time shown on my screenshot proves that I was playing during this missing time period. They have just ignored my messages now for over a month! So I guess it must be true the house always wins one way or another!

Jeg har gentagende gange prøvet at komme i kontakt med virksomhed om udbetaling AF MINE PENGE men de ingrorer mig bare, det sindssygt skuffende man ikke kan have en dialog når man skal have penge ud men kun ind. Skod spille side, hold jer langt fra dem

Mostly a fair casino, i think the winning are as usual. Only what i really want to say is that they have a very bad support since a while. Its nearly impossible to contact them, like u need to wait for a long long time.

Fun and fair casino in my experience. I've requested withdrawals both from finishing play-throughs and jackpots and all were sent to me within 20 to 30 minutes. Recommending it for sure!