DO NOT USE THIS COMPANY AT ANY COST Cancelled 18 year old sons policy for ‘apparent device not recording’ … had email saying ‘great score’ …. next email cancelled policy … rang to find out they ha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Avoid always. Been trying to get hold of them all day with no use, they messaged to say my device isn’t reporting. So I tried to ring. No answer. Now they’ve cancelled my policy. Still won’t answer... Ver mais
Where do they get this excellent rating? This insurance is useless, they don't answer phone, not answer email back. They are really getting on my nerve! Yo call for claim or discuss any issue they... Ver mais
Being conscious of the ODB port plug in device makes you constantly moderate your driving until it become second nature. The reports sent out are very useful to show your progress. The only gripe... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Car Insurance with a difference. With Smartdriverclub Insurance you get services like 24/7 crash assistance, theft tracking and up to 40% renewal discount if you drive well.
Informações de contato
The Connect Centre, Kingston Crescent,, PO2 8QL, Portsmouth, Reino Unido
- 0330 041 7000
- service@sdci.co.uk
- www.smartdriverclubinsurance.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Renewal got declined for no reason even…
Renewal got declined for no reason even though I had good score, paid each month on time, and for some reason can’t renew with no reason given
you have just taken £63.48 out of my…
you have just taken £63.48 out of my account for a car i sold 2 weeks ago please put this back in my account

Resposta da Smartdriverclub Insurance
So far so good.
So far so good.. I saved nearly half my insurance from last year I'm a week in from installing the tag

Resposta da Smartdriverclub Insurance
Excellent driving in all 3 catagorys…
Excellent driving in all 3 catagorys yet market as good overall how dose that make any sence.. 89% in speed 100% in the rest yet 74% overall.. surely working out an average i should be 96.3%✓ help me understand ur scoring system ??

Resposta da Smartdriverclub Insurance
Very good experience with the…
Very good experience with the smartdriverclub insurance. I was pleased with the tracker and the application in the mobile that monitored tracker records. Big thank to the lovely staff of customer services.
Thank you.

Resposta da Smartdriverclub Insurance
Customer service is awful if you’re…
Customer service is awful if you’re looking for questions they don’t answer in reasonable time at all, on the smart driving app aswell shows only 3 marking criteria when I fact you get marked on 6 but they do not show you what you are scored on the other 3 seems weird …

Resposta da Smartdriverclub Insurance
You put my insurance down from the good…
You put my insurance down from the good care we have taken this year, which is really positive and a fair reward for a safe year driving, only to then raise the excess on the policy, because the underwriter has raised it. Really poor show that, why can’t you deliver promises on the savings like you state? I thought you were different and bill yourself as a different way to insure but as ever the same old money grab each time.

Resposta da Smartdriverclub Insurance
I have never had any problems at all…
I have never had any problems at all with this company. Great customer service whenever i phone them. Nothing bad to say at all. By far the best i have been with. Keep up the good work :)
i have been waiting a week for my NCB…
i have been waiting a week for my NCB proof, been on the phone 5 times each time waiting 30mins to get through i have emailed many times and nothing they say they will send it but still nothing.
back on the phone again today!!!

Resposta da Smartdriverclub Insurance
Still waiting for my refund still…
Still waiting for my refund still waiting for return envelope to send back box still waiting for notice of cancellation. Pay extra and avoid this company 55mins just trying to get thru on the phone not enough hours in the day to waste time trying to talk to someone. Just avoid the hassle

Resposta da Smartdriverclub Insurance
Best insurance company so far.with them…
Best insurance company so far.with them over 3 years.best price👍

Resposta da Smartdriverclub Insurance
Very good!
Very good! Great company, competitive price and excellent customer service.

Resposta da Smartdriverclub Insurance
Driving in London
I live in London and this is the best deal I found. With the black box I find I'm planning my journey in advance so there's no temptation to speed. However there are drivers who find my driving annoying and I do feel the pressure to speed up but I never do. A complimentary sticker to say 'this car's speed is being monitored' would be nice.

Resposta da Smartdriverclub Insurance
Don’t understand how to do the black…
Don’t understand how to do the black box/white circle need help

Resposta da Smartdriverclub Insurance
Thanks for good quote
Thanks for good quote, it was easy process as it was quick, because i needed to review my policy urgently.

Resposta da Smartdriverclub Insurance
Hi.Statement
Hi.. I'm happy to continue at smartdriveclubinsurance.. But I had to get a camera or something like that to mount on my car.. I downloaded the app but it asks me to have that device and I can't complete.. My address is priory Avenue 40 high wycombe HP 136 sw... I want to mention that I received the mail as i sent to my address.. But I didn't get anything.. Thank you very much

Resposta da Smartdriverclub Insurance
Great product, very competitive prices for good drivers, generally good service
I've been with SDCI for two years now and have generally got excellent service. I also love their App, which gives lots of feedback to improve ones driving, and also helps to find your car if you've forgotten where it was parked!
The most recent quote provided was very competitive (as we managed to qualify for their top discount due to our 'performance' over the last year) but I had to ring up both to chase my renewal quote, I then had to chase to get my renewal documents, both of which I feel should have been sent automatically. That said, when I did contact SDCI customer services they were very prompt at addressing these issues.

Resposta da Smartdriverclub Insurance
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







