Smartplumbing Avaliações 

26
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Punctual, polite, tidy tradesman did a fantastic job for us. Highly recommended. Thanks to Ian and Charlie.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly recommended. No heating or hot water because the programmer unit had blown. We assumed it would take days to get it sorted, but Millie took the part number, phoned one of the team who was on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish. Millie put my mind at ease straightaway to help sort a very frustrating situation which left me without a boiler for 6 weeks, a calming and knowledgeable voic... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I used Smart Plumbing to replace a shower tray & fit out my shower following a tray breakage & leak. During the work the staff were helpful & really tidy. Afterwards a mere repair looked far more li... Ver mais

Detalhes da empresa

  1. Encanador

Informação fornecida por fontes externas variadas

We are a local family run plumbing and heating company. We can help with anything that involves water within your property from a dripping tap, blocked waste, a new heating system, boiler upgrades and landlords gas safety certificates. Gas safe and Oftec registered, fully insured with waste carrying licence. We operate a fully integrated booking system with van trackers so that we can deliver a high level of customer service


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

26 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(26)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

Punctual, polite, tidy tradesman did a fantastic job for us. Highly recommended. Thanks to Ian and Charlie.

25 de junho de 2026
Avaliação não solicitada
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Resposta da Smartplumbing

Thank you so much for taking the time to submit a positive review it’s very much appreciated

Avaliado com 5 de um total de 5 estrelas

A reliable company

Smart plumbing carry out efficient work and I have always been satisfied with the results. Would highly recommend them.

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boiler replacement

When looking for a boiler replacement, we had absolutely no idea what to look for. From the first meeting for the quote, Ian was friendly and explained everything to us easily. He listened to what we were asking for and worked out ways to help us.

Previous to the work occurring, communication was clear and timely which we appreciated.

Come to the two days of work, I was expecting to come home to a house full of dust and dirt, but there was nothing! The guys (I'm sorry I can't remember their names) who completed the work, tidied and cleaned up after themselves each day.

Thank you so much, we are so over the moon with the work and professionalism we were shown. We would absolutely recommend you to others.

19 de setembro de 2024
Avaliação não solicitada
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Resposta da Smartplumbing

Hi Becki thank you for taking the time to write us a very positive review !
We also appreciate your business and supporting the local businesses in the local area
If we can be of any further help please do get in touch

Avaliado com 5 de um total de 5 estrelas

Thank you for the work you guys have…

Thank you for the work you guys have done on my water tank. Very profissional company

19 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Smartplumbing

Thank you for being a great customer and for taking the time to leave us a super review we will see you again when you need us !!!

Avaliado com 5 de um total de 5 estrelas

5 star experience all round

I used Smart Plumbing for some emergency plumbing work and then went on to a complete bathroom remodel and installation with them. Throughout the whole process all their employees were polite, friendly, approachable and catered for your every need. Ian was fantastic with the bathroom installation from the initial design phase right the way though to the installation itself. Rob the bathroom installer was excellent too together with the office staff such as Angela who was always friendly on the phone. They always turned up on time as well and were punctual. I would highly recommend anyone to use Smart Plumbing for all there plumbing needs.

18 de outubro de 2023
Avaliação não solicitada
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Resposta da Smartplumbing

Thank you Mr Barnes for taking the time to leave us such an amazing review
I am so glad that you like your stunning new bathroom it was our pleasure to bring your imagination to life for you and your wife !

Avaliado com 5 de um total de 5 estrelas

Smart Plumbing is HIGHLY PROFESSIONAL!

Smart Plumbing is HIGHLY PROFESSIONAL and their workmanship is THE BEST IN THE BUSINESS!
Smart Plumbing replaced 2 toilets in my mother's house with taller models, a new thermostat to control the boiler, serviced the boiler and set the boiler controls at optimum settings for both heat and hot water. Every step was explained to me in simple, no-nonsense language so I understood why my unruly boiler was causing me problems. From installing toilets to servicing the boiler, each job was expertly completed to a very high standard. I trust Smart Plumbing to be prompt, professional, trustworthy, and FRIENDLY!

14 de junho de 2023
Avaliação não solicitada
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Resposta da Smartplumbing

Thank you Mr Morgan for taking the time to leave us an amazing review. Working for you and your family is a true pleasure and are only a phone call away whenever you need us.
We really appreciate you using local family run businesses such as ours.

Avaliado com 5 de um total de 5 estrelas

Efficient and professional service from…

Efficient and professional service from start to finish. Ian visited us and as always was very helpful and knowledgeable about the boiler which would suit us best. Nathan and Charlie did a great job of installing our new boiler in a day and left everywhere clean and tidy. We would highly recommend Smart Plumbing.

11 de maio de 2022
Avaliação não solicitada
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Resposta da Smartplumbing

Thank you Mrs Cooper for taking the time to write us such a glowing review we really appreciate it.
It makes us very happy as a family run business that we are able to help customers to the best of our abilities when our services are required.
We look forward to seeing you again in the future Kind Regards Ian Smart

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish.

Excellent service from start to finish.
Millie put my mind at ease straightaway to help sort a very frustrating situation which left me without a boiler for 6 weeks, a calming and knowledgeable voice at end of the phone. Ian attended quickly, informed me of process, what was required and I received quote very promptly same day.
Nathan and Charlie spent 2 days installing new Worcester boiler, very efficient and hard working and kept me updated throughout. Philip worked on roof/flue on 2nd day, very much appreciated and many thanks to all involved.

20 de março de 2022
Avaliação não solicitada
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Resposta da Smartplumbing

Hi Karen thank you so much for taking the time to leave us a lovely review !
We was delighted to help iron out the problems you had been having and help you get back to normal with proper heating and hot water at your property.
We hope to see you again in the future from al of the team at Smart Plumbing Ltd

Avaliado com 5 de um total de 5 estrelas

Amazing from start to finish…

Excellent initial response from Karl. Ian fitted the Ideal Vogue Max 40KW Combi Boiler. He arrived on time. Removed my old freestanding boiler and did a brilliant job fitting the new boiler. Including fitting a new Ideal horizontal flue. Explained perfectly how to operate the boiler and the Tado wifi thermostat, including the Tado iPhone app. Perfect from start to finish. Love being able to use my iPhone to operate my heating including remotely when not at home. Excellent from start to finish. The boiler is perfect for our 3 bathrooms and 5 bedrooms; our heating and hot water supply is exactly what I hoped for. Would 100% recommend Smart Plumbing!

5 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic from start to finish

Fantastic from start to finish at installing my new boiler. Great communication, polite and helpful. Highly recommended

24 de agosto de 2021
Avaliação não solicitada
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Resposta da Smartplumbing

Hi Mrs Duplessis thank you so much for your positive review we really appreciate you taking the time to write this. It was an absolute pleasure to complete the works for you thank you so much for your business and your support of a local family run business we really appreciate it !!

Avaliado com 5 de um total de 5 estrelas

New Boiler Installation

Highly recommended. Excellent service from beginning to end. Clean and tidy.

11 de julho de 2021
Avaliação não solicitada
logotipo da Smartplumbing

Resposta da Smartplumbing

Thank you Mr & Mrs Ransom for your business and for taking the time to write us such a positive review we really appreciate it as a team and as a company.
We will see you again soon
From all of us at Smart Plumbing

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, clean tidy workers who get the job done.I have no hesitation in recommending this company for all your plumbing needs.

29 de junho de 2021
Avaliação não solicitada
logotipo da Smartplumbing

Resposta da Smartplumbing

Thank you Robert for your business and for taking the time to write us such a positive review we really appreciate it as a team and as a company. We will see you again soon From all of us at Smart Plumbing

Avaliado com 5 de um total de 5 estrelas

Fast boiler replacement

Fast quote and response, was able to book in for following day which was great as it was close to zero degrees outside and I had no heating or hot water! A text message was sent when the engineer were on their way, and they arrived promptly. Courteous and tidy, very knowledgeable and helpful to get the new controls to connect to my wi-fi. I can not complement this company enough for the service from first point of contact to completion. I have already asked them about my annual service, which I have been told they will send me a reminder out. Couldn’t ask for an easier ride!

29 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Highly recommended. No heating or hot water because the programmer unit had blown. We assumed it would take days to get it sorted, but Millie
took the part number, phoned one of the team who was on another job in Canterbury. He picked one up, and was able to fit it (during another power-cut!) on his way home. Brilliant service from an efficient and friendly family firm.

28 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boiler Replaced

After my boiler failed Smart were prompt, efficient and friendly. They even provided 3 electric heaters FOC to help keep the house warm until the replacement boiler was fitted.

Would thoroughly recommend Smart Pluming.

18 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Urgently needed new boiler

I needed a new gas boiler as my existing one had failed dramatically steam and water all over the kitchen. I spoke to Karl at Smart plumbing after being let down by another plumber,explained the situation and he said he would be round in a couple of hours. he duly arrived and assessed the work involved and within 30 minutes of leaving I had a fixed quote by e-mail. On the day of the installation Ian from SMART plumbing arrived bang on 08:30am as promised, he was polite and friendly doing a great job of fitting my new Atag combination boiler which he had up and running by early afternoon. Excellent work by Smart plumbing would highly recommend.

15 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have just used Smart plumbing to…

I have just used Smart plumbing to replace a boiler and install a fire and extractor fan in the bathroom. As what often happens when you have workmen in the home a few issues came up which slightly delayed completion of the work But Millie in the office dealt with all the issues in a thoroughly professional manner and made sure problems were dealt with quickly.All the workmen 5 in all were friendly helpful and extremely clean .Thank you Smart Plumbing would recommend.And Thank you again Millie your a Star!!!!!

13 de setembro de 2018
Avaliação não solicitada

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