Wish I had read the reviews first. Bought a mask at £21. Looks nothing like the picture and incredibly large. It it meant to fit a giant or has it just been stretched out badly? The quality is awful.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Watch out for the description. Just received a girls Victorian outfit, picture shows a brown dress with white apron and hat, you only get the white apron and hat. Not quite the 'Victorian outfit' exp... Ver mais
What excellent Customer Service offered by Niel & Tina. Truly impressed. No hesitation in recommending Smiffy’s. Wish more people would possess the same work ethics in the retail industry. It was suc... Ver mais
Bought two outfits. Grandson was thrilled to bits with King Arthur outfit because he likes sparkly things. He was a bit disappointed that the army outfit did not include the helmet shown on the pa... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1894, Smiffys is a family-owned, global organisation with over a century of heritage in dress up. With over 5000 products covering costumes, party accessories, wigs and make up, you can dress up and party all year round with Smiffys. From hen and stag to festival and Halloween to Christmas, you're guaranteed to find the perfect costume. Our design team work round the clock researching dress up trends to bring you the most creative designs. Each and every costume is designed by our UK team. Furthermore, all our children’s costumes are designed to both EN71 and Nightwear (Safety) Standards, ensuring the absolute highest safety standards. We pride ourselves on our excellent customer service with lots of delivery options, free UK delivery, a dedicated customer service team and easy return
Informações de contato
Unit 3/4 Corringham road, Industrial Estate, DN21 1QB, Gainsborough, Reino Unido
- 03303 338 005
- customerservices@smiffys.com
- www.smiffys.com
2,4
Ruim
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Easy to navigate web page. Good prices and I can't believe I had my item in my hands less than 24hours after ordering!!
Thank you Smiffy's!!
24 de outubro de 2020
Halloween 🎃
I bought this item for my daughter, and she like myself is very pleased, with this product. Great quality and value for money.
24 de outubro de 2020
Crocodile Suit
Brought for my Grandson he is thrilled being a crocodile. Thank you 😊
24 de outubro de 2020
Costumes arrived quickly and where…
Costumes arrived quickly and where fantastic. Kids loved them. Thank you
24 de outubro de 2020
Fast delivery
24 de outubro de 2020
Excellent service and great quality…
Excellent service and great quality products
Would definitely buy from this company again
24 de outubro de 2020
Although they sent us the wrong stuff
Although they sent us the wrong stuff, they were very quick to rectify their mistake and send us the correct Order.
Excellent customer service.
23 de outubro de 2020
Very happy with the service and product
23 de outubro de 2020
Good service and item as described
I have used this company a couple of times. On each occasion, I have been happy with the purchase. It is as described on the website. This time around, there was a slight delay in the delivery. I contacted them and they immediately replied. It was more of a Royal Mail issue. Anyway - happy to report that the item arrived and I am a happy customer.
23 de outubro de 2020
Dress tore after being on for 5 mins
Dress tore after being on for 5 mins. It’s 4-6 and my child is average size 4!
23 de outubro de 2020
A really good wig
23 de outubro de 2020
I had to return the costume that I got
I had to return the costume that I got, and got a prompt refund.
this ensures I will use the company again as they've got good, prompt customer service.
23 de outubro de 2020
Fast delivery
Items as described. Arrived before any tracking information appeared.
23 de outubro de 2020
Good customer service order comes…
Good customer service order comes straight away
23 de outubro de 2020
Good but not great sizing.
The costume is good but we found it to be small and by that I mean short. We ordered a 7-9 years, my daughter is 7 and average height but it is a bit short. Also the collar doesn’t stand up like it does on the picture shown. We’re still happy with it though.
22 de outubro de 2020
Above and beyond
Above and beyond. First parcel didn't arrive after a week and Smiffys put through a manual order. Arrived next day. Mssk awesome.
21 de outubro de 2020
Not happy
I work in a school and we were having a Halloween dress up day, I placed my order a week advance. The dress up day is on Friday and a day before I get an email that the item has been returned. I didn’t return the item, I now have nothing to dress up as. So annoyed.
21 de outubro de 2020
Great buy
Arrived on good time. 6 year old loves costume for school themed day. Great product.
21 de outubro de 2020
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.