We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Ver mais
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Veja o que dizem as avaliações
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais
A empresa respondeu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais
Detalhes da empresa
Escrito pela empresa
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Informações de contato
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Reino Unido
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
Very helpful
Very helpful, solved a very difficult problem,quickly and efficiently
Exceptional service
Exceptional service, and a response to any questions so quickly, that I would never go anywhere else. I even use this team for my small family business and my current employer. I’ve been so happy for so many years that I quickly changed to them when changing my employer.
Very quick and very helpful
Really pleased
I sent a query through online and received a call quickly. Rob was friendly and helpful. We agreed to go ahead and the process was easy, quick and we are happy. We were already using the software, just an older version, so it was quite simple for us.
Taking the smoke and mirrors off CRM
after researching the top three CRM databases we found the perfect solution in ACT Cloud for our business. Having Rob on hand for bespoke training on the product has spring boarded our learning and understanding of the system. Thank you Rob
Excellent service
Excellent service from the team as always! I am so thankful they're there always on hand to support me with the Act and Sage systems we have, I would be completely lost without their knowledge and expertise that always sorts out any issues that I have. I would highly recommend using the team at Softext Ltd as part of their software support team.
Really helped in the repair of data…
Really helped in the repair of data that had got corrupted that we thought was lost for good
Great Service as always
Excellent
Excellent, prompt service from Robert. Many thanks for helping me produce a product analysis report.
Brilliant tech support
The software package was cheaper than elsewhere including with added tech support. I've used the tech support twice now and I would have been utterly lost without them. Really amazing.
Quality product and fantastic customer…
Quality product and fantastic customer service. ***Highly recommended***
100% Recommend
Cant recommend Rob enough it was amazing training really well explained if someone didn't understand he would go over it multiple times.
Thank you so much.
We had Rob come to our office and…
We had Rob come to our office and deliver ACT! CRM training to 4 members of staff. Training was clear, concise, informative and engaging. Not only did Rob ensure everyone understood, he also explained how ACT! is relevant to our company procedures, each individual job roll and adapted the system to accommodate those uses effectively. An excellent service and one that will ensure that moving forwards we are using the system to its full potential. Rob was also very professional, friendly and approachable which made the whole learning experience more enjoyable. Will use again.
Upgrade
Upgrade
Fantastic service, Softext ensured our business experienced the least amount of downtime regardless of challenges that arouse due to our internal hardware - Jake worked hard throughout it all and nothing was too much trouble.
Lovely guys
Lovely guys. Very professional, helpful and knowledgeable. Recommended.
Very helpful and supportive
Very helpful and supportive - nothing was too much trouble. Would definitely recommend.
Another great interaction with Softext
Another great interaction with Softext. Called up regarding installation of software on new laptop, and the softext team were able to remotely install the application software and have me back up and running in no time.
Implementation of a CRM
A huge thank you to Softext for making our transition to a CRM as easy as is possible. Softext proved timely, easy and understandable advice in order that all levels of the company could understand the features available. Their training package was superb and aimed at the right level throughout. Their customer service is second to none and they have the patience of a saint.
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