We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais
A empresa respondeu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais
Detalhes da empresa
Escrito pela empresa
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Informações de contato
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Reino Unido
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
The Team are very helpful whenever I've…
The Team are very helpful whenever I've called for assistance, rectifying the fault or giving advise when required.
29 de setembro de 2021
Great experience, highly recommend
Great experience from Rob, Jake and the team helping with the ACT! CRM. From tender through to implemetation nothing is too much effort, and the customer service delivered has been faultless. The whole team are very honest and will give you great advice on how to improve processes and get the most out of the system. They are happy to help with any queries. Would highly recommend using them!
23 de setembro de 2021
Avaliação não solicitada
Very helpful and patience they resolved…
Very helpful and patience they resolved my issues swiftly
30 de junho de 2021
excellent service provided by Jane…
excellent service provided by Jane informative and educational and will rebook shortly
3 de junho de 2021
Sage Training for Beginners Anyone could do
I have just completed the Sage Training for Beginners. The workbook explained most things in a way that I was able to follow apart from a couple of instances when I didn't know the information was just for information only. I contacted Robert, my tutor, in an email and he explained this to me. Although I only had to contact him twice, I knew he was there to help me if I got stuck. The course was due to last six months and I think I completed in just over half that although I did take my time and only did it when I felt like it, without disciplining myself into a regular time or day.
I feel very proud to have done it and now I have a lovely certificate displayed above my desk.
28 de maio de 2021
Sage Upload - extra user
Rob was extremely helpful, a stress free experience. Up and running in no time. :)
24 de maio de 2021
Brilliant
Brilliant, loved it, learnt so much.
Clare was a lovely lady, I felt completely at ease.
Would highly recommend to everyone.
Will be sending all my staff.
19 de maio de 2021
Excellent customer service so helpful…
Excellent customer service so helpful and polite would definitely recommend x
16 de maio de 2021
Excellent training from Jayne would…
Excellent training from Jayne so lovely and patient as is Rob would highly recommend this company
6 de maio de 2021
arrived ahead of schedule
arrived ahead of schedule , good value buying all three manuals at the same time
29 de abril de 2021
We use them for our Sage 50 support and…
We use them for our Sage 50 support and highly recommend them in this role.
9 de abril de 2021
Very good training
My tutor, Rob was always there when I need. It was really good for value. Thanks!
22 de março de 2021
Avaliação não solicitada
Excellent support.
16 de março de 2021
Softext is a company that are helpful…
Softext is a company that are helpful and make our job alot easier. They share knowledge so that you can enhance your business.
We recommend Softext to any company that are seeking CRM packages.
3 de fevereiro de 2021
Fantastic
Had a days remote training for Sage 50 Accounts for a group of us (seeing as Sage no longer offer any training!)
What a find Softext are! The trainer was so knowledgeable and helpful - would highly recommend!
29 de janeiro de 2021
Resposta da Softext Ltd
Hi Nicola,
Thank you for your feedback. We always love to hear from happy customers!
We have recently upgraded to Act Pro…
We have recently upgraded to Act Pro which is an excellent CRM system. We have received first class service and support relating to any issues that we have encountered. Would highly recommend Softext Ltd.
11 de janeiro de 2021
Resposta da Softext Ltd
Hi June,
Thank you for your review, we are delighted to hear that you were happy with our service!
Great service
As always when I have to contact Softext they are one of the most helpful companies I have to deal with. Robert made sure the transition from one computer to another was seamless and also helped with some changes which will make my it a bit easier in the future. Wouldn't hesitate to recommend them as a company to deal with.
2 de dezembro de 2020
Excellent Customer Service
Robert Hupston was excellent, talked me through my first campaign, and assisted me with getting contacts and companies onto my profile.
Thanks!
2 de dezembro de 2020
Rob and the team did a great job.
1 de dezembro de 2020
Very good
Very good explained everything and sorted my problem out very efficient
19 de novembro de 2020
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.