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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... Ver mais

Avaliado com 1 de um total de 5 estrelas

Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... Ver mais

Avaliado com 3 de um total de 5 estrelas

The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.

Detalhes da empresa

  1. Atacadista de Eletrodomésticos
  2. Loja de Eletrônicos

Sobre Soltech Security

Informação fornecida por fontes externas variadas

We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else.

We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I have sent 3 email and not hear back …

I have sent 3 email and not hear back from anybody this company does bad bussniss and doesn't care about the customer I also reported to better bussniss

12 de maio de 2017
Avaliação não solicitada
logotipo da Soltech Security

Resposta de Soltech Security

Dear Customer,

We are so sorry about your experience.
We would love to assist you directly and right away.
Please give us a call at 1-855-880-3456 or email us again at cs@soltechsecurity.com and we will be on the lookout for your email.

Our available call times are stated below.
8am-12pm EST
1pm-5pm EST

Sincerely,
Soltech Security

Avaliado com 5 de um total de 5 estrelas

Good camera system from a reliable vendor

This is my second security camera system purchase for installing at my new place of business. Being a small business operator having a good security camera system is essential. These systems are pretty easy to operate and install (I have the Samsung NVR). Also, the vendor Soltech Security has been my "go-to," for purchasing this type of equipment for years. Good customer support as well as reasonable prices for the equipment they sell.

12 de maio de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, outstanding pricing with above and beyond customer service. Will continue to use for my security needs.

11 de maio de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Soltech Review

Good product, good price. Fast shipping. Customer service should have a phone number not just an email, then it would get 5 stars, but overall a good experience and would shop again.
Order# 20007216

10 de maio de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company Soltech Security

I purchased a home security system from Soltech. I got an excellent price and excellent service. I would highly recommend them for your home security. Order 122004060031

9 de maio de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Seller!

Great Seller!
Great Experience!
Great Pricing!
Fast Shipping!

What more can you ask for? Overall great company to deal with!

9 de maio de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered Samsung cameras on 2 two …

I ordered Samsung cameras on 2 two occasions from Soltech. Their service and the quick shipping they provided was 2nd to none. Most importantly was the price of the cameras. I checked numerous companies and Soltech by far had the best prices. I would recommend Soltech to anyone looking having security needs. Gene

9 de maio de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

PRODUCT QUESTION

I wanted to verify that I was ordering the correct item. The person on the
phone pretty much politely answered my question. Just about 4 stars of politeness.

20 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a home surveillance system …

I ordered a home surveillance system through this company. The experience was great. Ordering was easy. The tracking of my package all the way to getting emails that it had been delivered. And the delivery was fast and I got exactly what I ordered. Thanks

18 de abril de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Works Great - Good Value

Item described accurately, shipped promptly and worked great.

31 de março de 2017
Avaliação não solicitada
logotipo da Soltech Security

Resposta de Soltech Security

Dear Customer,

Thank you very much for your kind words.
If you need any assistance in the near future, please feel free to contact us at cs@soltechsecurity.com
Thank you.

Sincerely,
Soltech Security

Avaliado com 1 de um total de 5 estrelas

Really?

I am surprised Samsung would not be checking up on your company. I bought two new back up cameras and while they were packed in small boxes, you tossed them in a larger box with no wrapping in the box. One camera got damaged in transit. Lesson learned. Buy someplace else next time. Poor packaging

14 de março de 2017
Avaliação não solicitada
logotipo da Soltech Security

Resposta de Soltech Security

Dear Customer,

We are sorry to hear about this experience.
If you'd like, we will be more than happy to replace the item that was damaged in transit.
Please email us at cs@soltechsecurity.com.
Thank you.

Sincerely,
Soltech Security

Avaliado com 5 de um total de 5 estrelas

Excellent service

I email one question got a perfect answer wonder service👍🏽

21 de fevereiro de 2017
Avaliação não solicitada
logotipo da Soltech Security

Resposta de Soltech Security

Dear Customer,

We thank you for your kind words. It is our pleasure to bring you the service that you deserve. We are so lucky to have you as our customer.

Thank you again, and should you have any questions or concerns in the future please do not hesitate and contact us at cs@soltechsecurity.com

Kind Regards,

Soltech Security

Avaliado com 4 de um total de 5 estrelas

Would have given 5 stars but they are difficult to make telephone contact with,otherwise great service!

Fast same day shipping as advertised! Very satisfied with product. Would have given 5 stars but they forgot to email shipping information. Had to call them and encountered some difficulty getting to a live person otherwise great ,fast friendly service. Would have no problems recommending this company to anyone!

21 de fevereiro de 2017
Avaliação não solicitada
logotipo da Soltech Security

Resposta de Soltech Security

Dear Customer,

We apologize for the small hiccup as our phone lines were a little haywire. But should you have any questions or concerns please do not hesitate and contact us directly at cs@soltechsecurity.com

Kind Regards,

Soltech Security

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