Sow Seeds Avaliações 

210
•
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered a microgreens box in august 2026. chased in September about my order. Was advised they were out of boxes. Requested a refund which was not received, even 3 weeks later. Requested a chargeback... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little surprised to see such low ratings for Sow Seeds. They may not be the quickest at delivering your order, but the chilli seeds I bought this year were good quality, germinated well and gr... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’m normally very careful about checking websites before placing orders, however received some seeds from sowseeds.co.uk as a gift, I assumed they were a legitimate company and did not do my research.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Winter cover crop mix germination rate was non existent, so thought it was a bad batch and bought a second.....same poor germination! But the worst was the failed deliveries! Buyer beware!

Detalhes da empresa

  1. Fornecedor de sementes

Escrito pela empresa

Sow Seeds supply a large range of quality Vegetable Seeds, Chilli Seeds, Green Manure Seeds, Cut Flower Seeds and Wildflower Seeds. All our seeds are supplied in our exclusive branded packets which includes useful sowing instructions on the reverse. All the sowing information and growing tips we provide has been written by us from first hand experience of growing the variety in our trial garden. All seeds are in stock and dispatched the next working day.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

210 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 28% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(210)

57 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible Experience — Do NOT Order From SowSeeds!

I placed an order on 2nd February and have had zero communication, zero updates, and zero delivery.

No emails, no tracking, and complete silence. This is unacceptable customer service and unprofessional.

To anyone thinking about ordering from here, don’t. Save yourself the stress, waste of time, and potential lost payment.

If you, like me, have had no delivery and no contact, contact your bank with this Trustpilot page and your invoice they are be able to help you get a refund.

Avoid SowSeeds at all costs.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Late delivery and request for refund ignored

I placed an order mid January for chilli seeds (14/01). Multiple follow up emails were ignored, until late January when someone named Will said they had stock issues and they’d send my order out later that week. I asked them to send a refund instead, as I’d ordered from a far more dependable competitor. This again was ignored, and a shipping email was sent. Finally, by February 4th I receive an email refusing to acknowledge my request for a refund and telling me they are sorry but the seeds are on the way. According to Royal Mail, they’ll be delivered later today.
I do not want the seeds. I do not need the seeds. This shambles of a company has taken my money and ignored basic requests. Although it’s a small amount, I’ll be pursuing this via whatever avenue I can. Starting with a return under distance selling regulations.

Order invoice number 143096

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thank you for notice of shipment.

Thank you for notice of shipment.
The seeds arrived by post today as promised.
10 seeds in the Buffalosteak, 20 seeds in the Fiorentino, and 0 (zero) seeds in the Coure di Bui.
Three questions :-
1) Are you going to rectify the empty packet?
2) Are these seeds genuine (smallest buffalo seeds I have seen)?
3) Do I need to put this warning on Social Media?
You seem very busy, but I look forward to your urgent reply about the empty packet.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Embarrassing Company

Placed a £20 order at the beginning of Jan hoping for their stated delivery of 3-5 days.
After 2 weeks of no delivery nor any dispatch email, I emailed them asking for an update. This got ignored..
The following week I emailed again asking for a refund as I was going to buy elsewhere (and did so) and at the same time I did their ‘contact us’ on their website stating the same.

They eventually decided to reply to me simply stating ‘your order has been dispatched’ no apology no nothing and clearly no refund I asked for. I have already received my order from another company (within a few days like it should be) and today I have just received my order from this company. I am now left with double that I didn’t need.

The money is annoying but hey ho, the rudeness of ignoring emails and not even respecting what has been asked for is something else.

Avoid like the plague

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Good Afternoon,

Thank you for taking the time to leave your feedback. We’re very sorry for the frustration caused by the delay to your order and our slower-than-usual response times.

At the beginning of January, we experienced an unexpected backlog in our warehouse alongside a high volume of customer enquiries, which regrettably impacted both dispatch times and email response times. This is not the level of service we aim to provide. All affected customers have since been contacted with updated delivery information and an apology while we work through and resolve the backlog.

We understand how disappointing this experience must have been, particularly given the delivery timeframe stated at the time of ordering, and we sincerely apologise for the inconvenience caused.

If you would like to discuss your order further, please contact our customer service team directly on 0117 330 2277 and we will be happy to assist.

Kind regards,
Sow Seeds Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Avoid!

I wish I read the reviews before ordering...

My order hasn't shipped and no response from the company, sent 3 support tickets.

I will be requesting a chargeback through my bank, listen to the reviews and avoid!

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Joe,

I can only apologise that you have not received your order.

We are working as hard as we can to dispatch our orders as soon as possible, but we are facing a higher demand than usual since the Christmas period.

If you could give our team a call on Monday on 0117 330 2277, we would be more than happy to look into the status of your order for you.

Kind regards,
Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Very worrying about my order

Very worrying about my order.
Did someone received their order?
Thanks

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hello Kristine,

I do sincerely apologise that you have not received your order.

We are working as hard as we can to dispatch our orders as soon as possible, but we are facing a higher demand than usual since the Christmas period.

If you could give our team a call on Monday on 0117 330 2277, we would be more than happy to look into the status of your order for you.

Kind regards,
Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Order not recived.

Delivery info stated - next working day dispatch, 3-5 working day delivery time.
Ordered 14th Jan,confirmation email.
Dispatch email 22nd Jan.
Now 28th Jan still no seeds.
No correspondence other than emails above.
Dissapointed Customer.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi,

I do sincerely apologise for the delay with your order. This does look as if it may be a delay with the couriers. If the seeds have still not arrived, we do ask that you give us a call Monday on 0117 330 2277, and a member of our team would be happy to investigate this further.

Kind regards,
Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Despite being a dissolved company Sow…

Despite being a dissolved company Sow Seeds are still advertising, January sales, offers.

THIS IS FRAUD

Trust Pilot, PLEASE NOTE

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Phill,

Thank you for your feedback.

The previous owners dissolved their Sow Seeds company. We are a separate, active business and are currently trading legally. We are not a dissolved company, and our website, offers, and promotions are real.

We acknowledge that there have been unforeseen delays in our warehouse this month, which have affected dispatch and responses, and we sincerely apologise for the frustration this has caused.

We are more than happy to discuss any concerns directly and work toward a resolution. Please contact us on 0117 330 2277, where our team will be glad to assist.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Absolutely disappointed beyond belief

Absolutely disappointed beyond belief. - I saw great reviews so I decided to trust this website and ordered some seeds on the 10th of January 2026. It's now the 23rd of January and still nothing at ALL. No update, no email response to my THREE emails I've sent. No contact option outside of what clearly is a pointless email contact and I can't seem to choose a refund/charge back option as I did this involving SHOP.

I don't really know what to do? Not sure how this website is allowed to do this.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Joe,

We’re really sorry to hear how disappointed and frustrated you’re feeling — we completely understand why this situation has caused concern, and we apologise for the lack of communication so far.

Please be assured that we are an active business. Unfortunately, we’ve experienced unforeseen delays in our warehouse this month, which has affected dispatch and our response times. We appreciate this is not the experience you expected, and we’re sorry for the inconvenience this has caused.

We would really like the opportunity to resolve this for you as quickly as possible, whether that’s confirming dispatch or arranging a refund if you prefer. To discuss this directly and get an immediate update, please contact us on 0117 330 2277 and we’ll be happy to assist.

Thank you for your patience, and again, our sincere apologies for the frustration caused.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Scam website

Used this online company for first time 16/01/26. Contacted them via email 3 times and no response. Haven’t received my order and they do not have telephone contact. Their website gave various payment options, one of which was Paypal but after several failed attempts to pay by this method, I then used my credit card which was accepted. They give their limited company information on their website but after looking them up on companies house website, I discovered the company was dissolved in 2024. I have now initiated a charge back with my credit card company. Don’t touch them with a barge pole.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Susan,

We’re very sorry to read this and apologise for the frustration caused.

We acknowledge that you did not receive a timely response to your emails, and we appreciate that this understandably led to concern. This is not the level of service we aim to provide, and we are reviewing our response handling to prevent this happening again.

If a chargeback has been initiated, your card provider will handle this directly. However, if you would like to discuss this further, please give us a call on 0117 330 2277 with your order number and our Customer Service Team will assist in resolving any outstanding issues.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Awful company, not even registered as seed specialists

Within minutes of completing order was spammed with 56 e-mails. Following no response to my complaint about this I e-mailed saying I wanted to cancel my order. No response to this, no refund processed, no seeds despatched. Will have to raise a chargeback. On checking their company no. on Companies House, they aren't even seed specialists. This is their business category: 47599 - Retail of furniture, lighting, and similar (not musical instruments or scores) in specialised store

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Sue,

We’re very sorry to read this and appreciate you taking the time to raise your concerns.

Firstly, we sincerely apologise for the excessive number of emails you received — this is not acceptable and does not reflect the experience we aim to provide. This issue has been raised internally and is being actively investigated to ensure it does not happen again.

I am unable to locate your order under your name. To discuss this further, please give us a call on 0117 330 2277 and our Customer Service Supervisor will resolve any outstanding issues for you.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. ITS A SHAM. LIKE MANY OTHERS BELOW I HAVE EXACTLY THE SAME PROBLEM. I ordered seeds on 31 December. I have still not received them. I have sent three emails and completed two contact forms with no reply. I received a notification on Shop app they use that my goods were delivered today. THEY WERE NOT!!! Unfortunately the Shop app takes no responsibly for non delivery and advise contacting the seller. Sow Seeds conveniently have no phone number.
Update 24/1/26. Sow Seeds eventually emailed me to say there was a problem with my order. Refunded me for one item out of stock which I’ve received. Another email promised goods were on their way. A week later from email reminder still no seeds and no reply to email enquiring where they were. I placed my order on 31 December and I’ve received nothing but broken promises and misleading emails.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Jim,

Thank you for your feedback, and I’m sorry to hear about your experience.

My colleague has been in touch to advise that the delay was due to the Chickpeas being out of stock. We can proceed by dispatching the remainder of your order and issuing a refund for the Chickpeas; however, we are currently awaiting your confirmation.

We look forward to hearing from you soon.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

No goods sent

Do not order from this company haven't received seeds and don't answer emails

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Vicky,

Thank you for your feedback and we are sorry to hear that the seeds have not arrived.

On investigation, I can see that unfortunately, your order was lost in transit. I will ensure a replacement is sent out as a priority.

Apologies for the delay.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Unfulfilled order / Zero communication

I ordered multiple packs of microgreens on 17 December 2025 but have not received anything, despite numerous emails, completing the web enquiry form and messaging the company on Facebook and Instagram. Please do not buy from this company. I would like a full refund for order number 141739 please.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Kevin,

Thank you for your feedback and we are sorry to hear about your experience.

I can confirm your order has now been cancelled and a full refund has been issued.

Kind Regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Terrible: not what it seems

I wanted to support a small business. However this is not the small Yorkshire company advertised. That company was dissolved in 2024! I bought a seed collection for my best friend. The collection arrived promptly but looked very different to the pictures on the website. White plastic bags of seeds; I could not even read what was in 3 of them. No instructions; just plain plastic bags. The cover of the box was obviously done when the printer ink was running out. It looks so unprofessional and not a thoughtful gift for a friend. I have tried to contact the company 3 times and have had no response. Apparently you cannot call them as it is too expensive for a small company. I am so disappointed and just want my money back. Don't waste yours!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hi Maxine,

I do sincerely apologise the product was not what you were expecting, and for the delay in our response.

Our team have reached out to you via your enquiry, and we are looking to find a resolution for you as soon as possible. However, in the meantime, we welcome you to browse our website for our blog and growing guides if you require this information sooner.

Once again, I do apologise for any inconveniences this may have caused.

Kind regards,

Sow Seeds

Avaliado com 1 de um total de 5 estrelas

Bad quality product

Bad quality product, provided wrong seeds which I Didn't order and missing my required seeds
Send email, didn’t get response

19 de novembro de 2025
Avaliação não solicitada
logotipo da Sow Seeds

Resposta da Sow Seeds

Hello,

I do sincerely apologise that you initially received the wrong seeds. I can see our customer service representatives have sent out seeds missing from your package, but if there was any issue with this delivery, please do reach out to our Customer Service Team and we will look further into this for you.

Kind regards,

Sow Seeds

Avaliado com 4 de um total de 5 estrelas

Quality rep Will saved the day…

This companies performance was at first not very good , I eventually put that down to the staff that dealt with me in the first place . I then managed to talk to a sales representative called Will who was absolutely brilliant and promised me my goods by the next day . They turned up perfect and would recommend this company to anyone

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My original seeds arrived and…

My original seeds arrived and unfortunately a couple of the packets were open and the seeds were all over the bottom of the box. I sent over some photos and good as gold to their word I was sent a new box of seeds.

3 de novembro de 2025
Avaliação não solicitada

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