We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver mais
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Veja o que dizem as avaliações
After having 3 fridge freezers go wrong in a short time, my new frost free fridge freezer arrived nice and early and was put in place in my kitchen. The delivery driver told me to let it stand for 4... Ver mais
A empresa respondeu
We were in a muddle freezer had broken down and needed a new one . Within the hour we had phoned Colchester store picked up new freezer . They made a problem seem non existent well done to the staff t... Ver mais
A empresa respondeu
Over many years we have bought all sorts of appliances from Stellison's Brentwood store. Last week our washing machine broke down a couple of days before our Grandchildren were due to come down... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Eletrodomésticos
- Loja de Eletrônicos
- Loja de móveis para cozinha
- Loja de utensílios de cozinha
- Loja de Televisão
Sobre Stellisons Electrical
Escrito pela empresa
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Informações de contato
14 Parsons Road, SS7 4PY, Benfleet, Reino Unido
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After cooker was delivered very damaged…
After cooker was delivered very damaged and had to be returned. We were offered alternatives but came to you as you had the model we wanted. Apart from offering to install cooker we have received no compensation for having no cooker for 2 months which is unacceptable
21 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you for your review
We are sorry to hear about the issues you have had with our company.
If you want to discuss this further please contact us on 01268 638025
No customer service
Purchased an AEG oven which has been faulty since day one; engineer came out twice, changed parts but oven still doesnt work; have rung Stellisons service team repeatedly, each time told "they would look into it" and call me back but they never do. Total lack of customer service, dont even deserve 1 star
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you for your review
We are very sorry to hear about your on going issues.
Please feel free to contact us direct on 01268 638055 to discuss the matter further.
Excellent service and very prompt…
Excellent service and very prompt delivery.
18 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Excellent product
Excellent product. Knowledgeable staff ? After sales ?
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you for your review.
We are sorry to hear you have been unhappy with our customer service .
Please fell free to contact me direct on 01268 638000 to discuss the matter in more detail.
I first used stellisons over 50 years…
I first used stellisons over 50 years ago when living in benfleet , I recently moved back to the area and needed to replace my freezer and just thought of them, as before they did not let me down , efficient, knowledgeable and helpful staff , fully recommend them thank you Michael
4 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank-you so much for your kind words and fantastic 5-star review.
It is so nice to hear that you have continued to come back to us since your return to the area.
We would like to thank you for your continued support over the many years you have been coming to us.
Good help in setting up new television
Good help in setting up new television
Very patient with elderly couple.
14 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Fitters who installed the washing…
Fitters who installed the washing machine were good
14 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
The product which is a chest freezer…
The product which is a chest freezer looks good and is fit for purpose
The delivery was smooth and both delivery staff very good, respectful and took old one away
14 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Helpful staff
Helpful staff, explained my options reasonable pricing, delivery on time and friendly fitters
13 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you for your review.
Canterbury store…
On my several visits to the Canterbury branch I was treated with courtesy and patience by all staff members. They also kept me aware of progress with my order.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review
we will be sure to pass on your praise to our Canterbury branch.
Great personalised service
Great personalised service. We went home to measure that the appliance would fit and when we went back, the chap was really helpful and even thanked us for coming back!
3 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
I wanted a new freezer and found…
I wanted a new freezer and found Stellisons to be very helpful on what to purchase as well as finding a very good price. The freezer turned up on time and the delivery guys were also very helpful. Would definitely use them again
6 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review.
Excellent customer service
Dan (Westcliff branch) advised how to remove our old integrated microwave and sourced a suitable replacement. They even carried it out to our car when we picked it up. So refreshing to use a company with excellent customer service and we wouldn’t hesitate to recommend.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
we will be sure to pass your praise on to Dan at our Westcliff branch .
Excellent sales man rang 20mins before…
Excellent sales man rang 20mins before delivery
8 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Very Helpfull staff
10 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Excellent customer service
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and weight of my item, then got the parcel ready straight after our phone call, adding extra labels to warn there was glass inside. Once the parcel arrived, Jo rang to check all was well. Superb customer service and many thanks to Jo.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review
we will be sure to pass your praise on to Jo.
Went above and beyond
I went into Colchester store today and I have to say Young man that served me went above and beyond to help a lady in distress. I sorry I can't remember your name but thank you from bottom of my heart for your help. I hope you get to see this it ment every thing for your help today. 100% recommend
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review
we will be sure to pass your praise on to our Colchester store
Customer service at the branch was…
Customer service at the branch was outstanding
8 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
My problem with a Roberts radio was…
My problem with a Roberts radio was sorted out.
6 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Great staff
Great staff, really helpful & knowledgable from the oldest to the youngest, all 3 were superb
6 de fevereiro de 2026
Resposta da Stellisons Electrical
Thank you so much for your fantastic 5-star review.
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