We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver mais
A empresa respondeu
After having 3 fridge freezers go wrong in a short time, my new frost free fridge freezer arrived nice and early and was put in place in my kitchen. The delivery driver told me to let it stand for 4... Ver mais
A empresa respondeu
We were in a muddle freezer had broken down and needed a new one . Within the hour we had phoned Colchester store picked up new freezer . They made a problem seem non existent well done to the staff t... Ver mais
A empresa respondeu
Over many years we have bought all sorts of appliances from Stellison's Brentwood store. Last week our washing machine broke down a couple of days before our Grandchildren were due to come down... Ver mais
A empresa respondeu
Escrito pela empresa
14 Parsons Road, SS7 4PY, Benfleet, Reino Unido
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Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
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My wife and I got exactly what we wanted, were served by Ollie and the 2 young men who delivered and installed the machines were prsentable and did the job WITHOUT any problems. Furthermore we are really happy with the machine, and will recommend your company to others.

Resposta da Stellisons Electrical

Resposta da Stellisons Electrical

Resposta da Stellisons Electrical
A very good experience shopping in Stellisons for a cooker. All staff are extremely helpful. Although the cooker I wanted was not in store Ben ordered it to be delivered. Only delay was because of the Easter bank holidays.

Resposta da Stellisons Electrical
Always a pleasure shopping at Stellisons in Canterbury. Have purchased several white goods, TVs and smaller items over the years and it's a world apart from the high street operations. Staff more knowledgable, less rushed and less salesy. Prices perfectly reasonable too. My first port of call.

Resposta da Stellisons Electrical
The guy in the Chelmsford shop was very helpful. I went in many takes with different questions before I bought my hob and oven. He was very patient with me.
Unlike the guy in the Brentwood shop who was rude and and very unhelpful. I wouldn't have bought anything from him.

Resposta da Stellisons Electrical
Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and helping house door removal and plumbing in (not the easiest installation). Don't go to Curry's when you can go to the experts - Stellisons. Brian

Resposta da Stellisons Electrical
As always professional advice on my purchase and collection process - always use Stellisons for any household goods needed.

Resposta da Stellisons Electrical
It was on time and the man was very nice and helpful wood by agen good service

Resposta da Stellisons Electrical
Very helpful on the phone to help choose the correct appliances and delivery was perfect too.

Resposta da Stellisons Electrical

Resposta da Stellisons Electrical
Friendly, helpful, abd deaf awareness. I'm pleased how i was treated.
Defintely go back next time for washing machine.

Resposta da Stellisons Electrical
Excellent service but no bodies perfect! Would purchase from them again.

Resposta da Stellisons Electrical
With Jack's friendly help from the HX store I ordered an American fridge freezer. He helped with measurements and choice of replacement. The delivery guys were equally professional, friendly and efficient with a rather tricky installation! Apart from the phone being redirected to a different store when busy I was happy with the service,

Resposta da Stellisons Electrical
Service was prompt, informative and well advised, made spending my money almost a pleasure

Resposta da Stellisons Electrical
Great range of products and very competitive prices, and prompt delivery, but let down by poor service by the delivery team. One of the people delivering my product was ignorant, rude and sarcastic, and I very nearly told them to load the machine back onto the van and take it back. Very unhappy with this poor level of customer service.

Resposta da Stellisons Electrical
Nice people to deal with, informative and accommodating. Competitive pricing and fast delivery, would certainly recommend.

Resposta da Stellisons Electrical
Cannot fault Alan in Sales in your Westcliff store as his expertise and knowledge was invaluable to us in selecting the right freezer for our garage. Going by the picture online and how the door hinge is usually on the right we paid for the door hinge to be on the left. The freezer door when delivered was actually already hinged on the left. The team delivering however didn't know that we were wanting the door hinge on the left and as per instructions changed it. I phoned Alan who immediately arranged for a team to come a week later to change the door back. However this team arrived with poor attitude and clearly didn't want to do the job by saying they were just there on a recall and that the door was on the correct side. I said they either changed the door or took it away. They went off to the van to phone the store. A few minutes later they drove past and shouted out the window to get back in touch with the store. Talk about lack of customer service. They are a disgrace and should be spoken to about customer service. I was all up for having the freezer returned but again Alan saved the day by arranging another team to come out just a few days later that turned out to be the two original guys, Jason and David. What a difference in attitude and professionalism. They changed the door over in minutes taking great care. The were polite and commutative as one would expect. Two good representatives that should be praised and rewarded, as should Alan in Westcliff for his expert handling of the issue.
I'm not going to let the other two unprofessional guys deter me from buying from Stellisons, as easily as it could, but I will certainly ask in future that only professional people deliver to me from now on.

Resposta da Stellisons Electrical
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