Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Ver mais
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Veja o que dizem as avaliações
Ordered on 14th April. Requested specific date for delivery 20th April . Arrived on date requested. Good pre delivery communication . Well protected and appear excellent quality. Not fitted yet but I... Ver mais
A empresa respondeu
Stelrad are good quality, a UK business, and it was easy to order directly from them directly. The delivery guys were really helpful which was a definite plus, given they were delivering us 5 heavy ra... Ver mais
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Loja de Acessórios para Banheiros
- Fornecedor de Materiais de Construção
- Serviço de aquecimento
- Loja de artigos para reforma residencial
- Loja de radiadores
Sobre Stelrad Ltd
Escrito pela empresa
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Escrito pela empresa
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Informações de contato
Marriott Road, S64 8BN, Mexborough, Reino Unido
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excelente
4 mil avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality product perfect size to…
Good quality product perfect size to fit the radiators
5 de abril de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Disappointing delivery
I found the order confusing as I had chosen a special colour. It said approx 2 weeks but it offered a delivery date I couldn’t get past this page without booking a date, so I assumed they must have some in stock. I cannot comment on the product as of yet not installed but I was very disappointed with the delivery company as after phone calls etc. I got a delivery date then a text to say the item hadn’t arrived in time so I had to wait another week… then on delivery day a message they were running 2 hours late but if I had already received my goods ignore the message! How many wasted hours waiting for a delivery. It was about 4 weeks before radiator arrived.
14 de março de 2026
Resposta da Stelrad Ltd
Good morning, I’m sorry for the confusion regarding the website information; I've passed this to our marketing team for review. Because these items are made-to-order, the standard lead time is 14 working days. Your delivery was unfortunately delayed due to a sorting error at the courier, which resulted in the goods being loaded onto the wrong vehicle. I understand AIT kept in contact to make you aware of the delays they were facing. I can only apologise for the inconvenience caused. Kind regards Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Good product
The product arrived as planned and undamaged. The radiator and TRV now installed and works well. No problems.
3 de abril de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Excellent quality and appearance…
Excellent quality and appearance radiators
Good value
Good service
3 de abril de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Great service but poor packing control
Great service but poor packing control. Radiator sides were sent missing the 'C' clips.
However, replacement clips were posted immediately.
30 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
I love the radiator my only negative…
I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why you would send all grey then white at the bottom.
23 de março de 2026
Resposta da Stelrad Ltd
Hi thank you for your review. I have passed the feedback on. Kind regards Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Everything from start to finish the…
Everything from start to finish the ordering process was straightforward right through to the delivery.
10 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
As you would expect from the…
As you would expect from the manufactures, great quality recieved un-damaged and a good price. Would thoroughly recommend going straight to Stelrad 👍
26 de fevereiro de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Your courier service failed to deliver…
Your courier service failed to deliver the following day, as paid for the following day delivery.
I acknowledge that this fee was reimbursed, however I had to cancel the fitter who was going to fix the radiator and rearrange this for a week after the original date due to the late delivery, which caused a fair bit of disruption.
31 de março de 2026
Resposta da Stelrad Ltd
I’m very sorry that the courier missed the next-day window. I realize this has caused a frustrating knock-on effect for your project schedule. I can see the refund for this service has cleared. Thanks Amy
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered some Clips for compact side…
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well
9 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered online with minimal fuss and…
Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now
8 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Top all-round service
Excellent product. Great communication. Prompt delivery. Friendly delivery person.
25 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Easy to purchase the accessories I…
Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks
28 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
delivered swifty as ordered
28 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Customer service were fantastic
27 de março de 2026
Resposta da Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
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